Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awseome place to buy a car!

By Kim on 7/18/2019 at 7:12 PM. Helped by Aaron Waxenfelter.

I had an amazing experience buying my new car! It was easy and everyone was so friendly! Aaron was a supportive and friendly salesperson who went out of is way to make sure that all my requests were addressed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Livskalbeck on 7/15/2019 at 4:18 PM. Helped by David Norton.

David Norton was amazing and really went above and beyond to help me feel comfortable with my purchase! He was incredibly friendly and insightful, and it was clear that he knew what he was talking about. Would only work with him moving forward.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you!!!

By Onimanuel on 7/15/2019 at 3:30 PM.

Emilegh was really kind and helpful. Great service, happy with the purchase really happy with my new Toyota Corolla. Thank you Emilegh for your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Quick and relative painless

By GoZags123 on 7/15/2019 at 3:44 AM.

I enjoyed my experience at Toyota of Gladstone Seth and Jamie were fantastic. I was in and out relatively quickly and didn’t have much in the way of hassle. The price was as advertised and the team was professional. I’d buy another car from them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jamie is the best!

By Mranta2013 on 7/13/2019 at 12:22 PM.

Jamie was very professional and helpful in getting me my new 2019 RAV4 Hybrid. She worked very hard to get me the best rate and deal that she could.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff

By tylerhemminger on 7/13/2019 at 5:38 AM.

My experience at Toyota of Gladstone was great. The sales staff was extremely helpful and not pushy at all. They'll do whatever they need to, to help someone get the vehicle they want. If they cant do it, no one can.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new car by myself

By Rosiefae on 7/13/2019 at 2:57 AM.

Emileigh was very helpful and patient with me trying to decide between the Rav4 and the Highlander. It was my first time by myself since my husband has alzheimers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

I LOVE my RAV4 Hybrid !!!!

By emptybrowne on 7/13/2019 at 2:14 AM.

Great experience with Eric Kalik and the Costco process; the few snags with my financing were my own fault because I hadn't unfrozen my credit reports, but I was able to do it there. I LOVE my RAV4 Hybrid (ok, it's only been one day-but it is great). Very personable staff, even when I started singing!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Eric is the MAN

By Lilorphanannie on 7/12/2019 at 10:23 PM.

If you want a salesman who is amazing kind and doesn’t pressure you, Eric Lonergan is your man! He helped me get into my dream cat, that I never thought I could afford (rav4) with manageable payments and he even checked up to make sure I was still happy. He really cares and it shows. 10/10 will buy from Eric at Toyota of Gladstone again! Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Completely satisfied with our Experience

By trekers1018 on 7/11/2019 at 8:14 PM.

I have a a very cynical point of view about buying a new vehicle from any dealership. I am old enough to have experienced both good and bad. My experience at Toyota of Gladstone was neither of these. It was excellent. Erik defied the reputation of the typical salesperson. After explaining some of my quirks about buying and discussing with him on the phone and via text, he met my expectations and seemed comfortable with my weirdness about being on-site too long. I believe each of us seemed happy with the agreed price, which is important. This is a for-profit business and I have never been one to take their profit for my benefit, solely. I had a number in my head I was willing to pay, after much research, and they met it. I will strongly encourage my friends and family to use Erik and T of G when they are looking for a vehicle. We'll be back, Erik. You have been warned. :)

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

A nice experience.

By Oldb on 7/10/2019 at 4:53 PM.

No drama, courteous and professional. Genuinely concerned that our needs were met. For a large dealership the atmosphere was not overwhelming at all. Would shop there again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Deals!

By aanderson1409 on 7/10/2019 at 5:18 AM.

Ask for Eric Kalik, he was honest and got me an awesome deal.. I went in to buy used and left with a brand new Tacoma! They aren’t like most dealerships with the “one price” rule. Loved the experience, love my truck, loved the deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So much less stressful than I had anticipated!

By ewingkayla2313 on 7/10/2019 at 2:38 AM.

Dan, thank you so much for your patience with me , I came in with a trade and I was able to get into a new car! I love that my payments are within the budget I set as well. Thanks Dan and thank you Toyota ! I love my new Rav4 !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

despite a glitch in the purchase process...

By patrickpangburn on 7/9/2019 at 8:56 PM.

Have had Toyotas for the last few vehicles though this was a first time purchase from Toyota of Gladstone (via the Costco purchase plan). We had a glitch in the purchase of what I wanted but they immediately recovered and replaced the vehicle with exactly what I wanted. The glitch was my fault. The recovery strategy and final sale was GREAT. This was superb customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Smick on 7/8/2019 at 8:29 PM.

I submitted a question to a couple dealerships and Gladstone responded immediately with the information I requested. This set the tone for the interaction and I decided to deal with them. Luckily I got Daniel as a sales rep. He was kind and not the typical salesperson that I've dealt with in past dealings. I've had such negative experiences in the past that I recommend and would go to a broker. But Daniel was fantastic and definitely would go to him again - no sales pressure, knowledgeable on all products, and gave sound advice! Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

They lived up the deal!

By Joejoe on 7/5/2019 at 11:21 PM. Helped by Gary.

We made a deal over the phone and they lived up to it once we arrived (we live in Bend). Everything was as it was supposed to be and the vehicle (a gently used Toyota Sienna AWD) was beautiful. The process was fairly quick and all parties involved were friendly and professional. I would do business again with Toyota of Gladstone. Five Stars! Joe S.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kenny Khzam

By John on 7/6/2019 at 12:02 AM.

Kenny and the dealership is awesome, they has helped me for over 10 years. They always figure out how to make the deal with out unique challenges.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kenny Khzam

By Brandon813 on 7/5/2019 at 1:26 AM.

Kenny was great and very helpful and got us into the car we wanted ! This guy is no joke! Greeted us with a smile and a handshake. Great guy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kenny Khzam

By katejerome on 7/5/2019 at 1:24 AM.

perfect service, had very good experience. all boxes checked and perfect service. had a great time at toyota. loved my tome here. thank you for everything

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased new Toyota RAV4

By Anna on 7/3/2019 at 4:45 AM.

I recently purchased a new Toyota RAV4. Jenna was the first person to greet us and was very relaxed, knowledgeable, professional and funny. She made buying a new car an enjoyable experience. I highly recommend working with Jenna if you are in need of a new Toyota.

I would recommend this dealer.