Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.8  
Friendliness
5  
Overall Experience
4.8  
Price
4.9  
Quality of Work
5  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying experience in North Iowa...

By Satisfied customer on 10/12/2019 at 6:20 PM. Helped by PAT SILLS.

Anyone looking to make a change in their vehicle needs to contact PAT SILLS as their "go to guy" in the sales department at Hosmer Toyota in Mason City, Iowa. I've dealt with PAT SILLS over the past 20+ years and I've never been disappointed in the way I've been treated as a customer. I've been totally satisfied with the service and close attention to detail I've received over the years from PAT SILLS. Because of PAT SILLS, I do not even consider changing to any other make of vehicle...Toyota all the way!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tony Berger is great

By joerg kessler on 8/21/2019 at 6:46 PM. Helped by Tony Berger.

My husband Joerg Kessler and I recently purchased a car from Hosmer Toyota. Tony was everything you could possibly ask for in a sales rep.including knowledgeable and honest and trustworthy. From our first contact with Tony until we purchased our car he was great. It speaks volumes that we drove all the way from Stockholm Wisconsin to make the purchase we did and we will definitely come back . Thank you !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Professional, courteous - Jon McCuskey

By pjd2019304 on 7/22/2019 at 2:49 PM. Helped by Jon & Todd.

Jon helped me with the purchase of a pre-owned car after I found it on the Hosmer Toyota website. The car was just as described on the website and Jon made himself available to answer any questions I had without making me feel pressured to make the purchase. Once I decided to buy the car and we had agreed on a price, Jon made the rest easy and I was on my way in no time at all. I've since called Jon with questions and he has responded in a very timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

True Sales Professionalism With Tony Berger

By hartz on 7/21/2019 at 2:08 AM. Helped by Tony Berger.

If you are looking for an ethical, true sales professional, ask for Tony Berger! I can't tell you how thankful I am that Tony was the sales professional that helped my Mom. My Dad passed away over 10 years ago, and my 78 year old Mom was now ready to purchase her first car on her own. You can imagine how nervous she was - but she said when she met Tony, she felt a sense of comfort. I have been in many car purchases in the past, and I can also say, this was the best car purchasing experiences I have ever been through. He went through uncovering what it was she was looking for, asked her questions to ensure the vehicle met all of her "must haves" and took his time to ensure he answered all of her questions. There was no rushing - so fancy sales pitch - no pressure of needing her to make her decision now or she would "miss a deal" - nothing like that. Just listened to her, asked questions, and was there for her. My Mom is so very special to me, and the way Tony treated her with such respect, care and kindness during this entire process, was truly appreciated. It melted my heart to see my Mom treated like she was his very best customer. Tony turned my Mom's first car purchase experience from one of nervousness to one of excitement. He made her feel special and important during the entire process! Tony not only earned my Mom's respect, but mine as well. It is so fun to see her beam with excitement when she shares her experience with my siblings and close friends at church. Thank you for giving her such a wonderful memory to charish!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Pat Sills was a great help in helping me find the right car'

By Lynn121 on 6/26/2019 at 11:11 PM. Helped by Pat and Jonathan.

This was my first time purchasing a car by myself. Pat made the experience very comfortable . He gave me all the time and patience that I needed to make my decision . I would recommend Pat Sills as salesman for his honesty and knowledge and great to work with .

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pat Sills was very helpful in getting me the car I wanted .

By Happy new owner on 5/9/2019 at 10:30 PM. Helped by Pat Sills.

IF you are looking for a sales person who helps you get the car you need, is co-operative, personable and honest I would highly recommend Pat Sills. He is experienced and excellent at his job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great Customer Service

By Barbara on 4/26/2019 at 4:17 AM. Helped by Tim Davidson and Dave Funk.

I couldn't have asked for a better salesman than Tim Davidson! He patiently spent the time with me to determine which Toyota was perfect for me. He really listened to what I was looking for, gave me suggestions and explained the different features of the cars and options, in addition to test driving to determine the best fit for me. I highly recommend Tim Davidson as THE salesman! Thank you Tim! I also met with Dave Funk, the Assistant Service Manager, who kindly welcomed me as a Toyota owner and explained the quality of service that I would receive there. Thanks Dave!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Tony is the best. Helped me out

By Sox34 on 4/3/2019 at 4:43 PM. Helped by Tony and Jonathan.

My husband passed away 6 years ago and he always took care buying cars. Tony was a great help. Everyone was very kind and caring.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Toyota Tacoma- Dale Wilcox

By Maggie on 3/18/2019 at 3:53 PM. Helped by Dale Wilcox.

Dale Wilcox was very attentive to my wants and needs. Great experience!!! This is my first Toyota and I am VERY happy with my purchase. Thank you Dale

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Super Satisfied

By newride19 on 3/11/2019 at 9:00 PM. Helped by Todd Utpadel & Jon McCuskey.

We recently purchased a Toyota Highlander from Todd Utpadel and Jon McCuskey at Hosmer Toyota. We could not be more happy with the service we received from the both of them. We didn't know exactly what we wanted when we stopped, they were very patient with us as we made our decision. I recommend them to anyone!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great experience

By Orwin1920 on 2/16/2019 at 9:08 PM. Helped by Pat, Jonathon.

Thanks Pat Sills for getting us into our first Toyota Rav4. Also a big thanks for taking the time to go over the equipment on the Rav. You were a pleasure to work with. Thanks much for all you do!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our Third Prius

By Lark123 on 12/30/2018 at 4:01 PM. Helped by Jon McCuskey.

We purchased our third Prius from Jon, and I could not be more thrilled. I have loved my Prius, and Jon was so very helpful and a real professional. He showed us all the new safety features, and it is just what I need since I am on the road a lot. Thank you, Jon! The dealership has been great lining up all the finances, and we drove away with our new car in a short amount of time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase

By terrorbear on 11/28/2018 at 6:03 PM. Helped by Jon McCuskey.

I purchased a 2016 Rav Limited from Jon McCuskey from an on line search. He is an awesome Sales Professional. He helped me put together an outstanding deal on a great vehicle. We drove almost 3 hours one way to purchase this vehicle and it was everything he said it was. I am thrilled! Jon and the dealership was friendly, efficient and 5 star. I would highly recommend this dealership and Jon..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Quick excellent experience

By Barney on 11/19/2018 at 10:44 PM. Helped by Pat Sills, Jonathan Bryant, Adam Nalan.

I replaced my 2004 4Runner with a new one. Was led from service department to salesman Pat Sills who quickly found me a new vehicle, explained the process fully, and then demonstrated all the gadgetry. Love it!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Excellent Experience in Trading a Used Car

By chevyredsiren,lyle114 on 11/4/2018 at 5:19 PM. Helped by Jon McCuskey.

After locating a vehicle that sounded just like I was looking for, I gave a call to Jon McCuskey, my salesperson, and he answered all my questions as well as arranged to keep the car until I had a chance to see it the next day and work out the details, including the trade in of my existing used car. Considering that I live an hour and half away, Jon was excellent to work with and kept things moving in the whole trade process. We ended up with a fair price and I am pleased to recommend Jon to others due to his professionalism.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman and great price!

By Oiler 77 on 10/31/2018 at 12:18 AM. Helped by Jon McCuskey..

We found the vehicle we wanted in an online search. Our salesmab, Jon McCuskey was great! He got right back to us with a super deal. No pressure, just honest and straightforward information. The whole dealership is a class act. We'll worth the drive down from Minnesota.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Super !!!

By JudPat on 9/30/2018 at 4:40 PM. Helped by Tim.

Had an enjoyable experience. Tim Davidson answered all our questions and sowed up the deal. Really love my Camry. It's everything I wanted. Thanks, Tim.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Professional, Friendly Staff - “Salesman Rick Brunsvold“

By ScottD74 on 9/14/2018 at 2:49 PM. Helped by Rick Brunsvold.

We had a very pleasant experience working with Rick Brunsvold buying our car. Rick was extremely knowledgeable about cars, answering all of the questions we had and we breezed right through the paperwork that was required. Rick is very down to earth and easy to talk to. Before we left the dealership, Rick took the time to pair our cell phones with our new car’s entertainment system. He also reviewed many of the features of the vehicle that we had never used before. In all of my prior car buying experiences in the last 40+ years, Rick Brunsvold is at the top of my list. I would highly recommend calling or stopping by Hosmer Toyota located in Mason City, Iowa to see Rick Brunsvold for your next vehicle purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealership

By MaasVeronica on 8/27/2018 at 11:49 PM. Helped by finance officer and Also John we meet in the parking who stoped to talk to us and he was on his way home. and than we meet with Pat and he help us through the purchase of our truck.

We had an excellent experience working with Pat Sills and other members of the Hosmer team. We were very impressed with the knowledge and professionalism we experienced . We Thank-you again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent

By Kenster4648 on 8/2/2018 at 2:10 PM. Helped by Tim davidson.

Tim Davidson made my experience so good I came back and bought a second vehicle. I would definitely buy from Tim again. A very pleasant experience.

I would recommend this dealer.