Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.4  
Price
4.3  
Quality of Work
4.5  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine Services

By pat555 on 5/23/2019 at 7:20 PM. Helped by Chris Kermidas.

I have an Extended Toyota Care Service Agreement. The service advisor is always knowledgeable, friendly and respectful. They always provide easy to understand answers to any questions I may have.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Taken care of

By Beto98 on 5/19/2019 at 9:13 AM. Helped by Vincent.

Vincent was an awesome sales person, couldn’t have asked for any one better. Made me feel very welcomed and not pressured into making a decision right away.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change service

By Huong1981 on 5/15/2019 at 11:26 PM. Helped by Vinh Le.

Very great service. The customer service was good. Wifi was fast so I was able to work. Theres a microwave so I just heat up my food and eat it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By CamryGG on 5/16/2019 at 6:18 PM. Helped by Chris Kermidas, Dustin Nguyen.

The service was completed before the estimate time. The waiting room was comfy though a bit crowed on certain day. Service advisor was polite and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

i loved it

By armenrostomian on 5/16/2019 at 5:48 PM. Helped by Nima i'm not sure also Carlos the GM.

i love the quick and fast service that this place gives you special they are so friendly and welcoming i will go back for sure and this they have this great GM guy please make sure ti talk to him first

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy process

By Noel on 5/9/2019 at 8:15 PM. Helped by Tan.

Second time working with Tan Le, he’s very friendly and easy to talk too. I told him what I wanted and helped me get it.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience
1   Price

DECEPTIVE!!! AVOID this this dealership!

By MathewRAV4Hybrid2019 on 5/14/2019 at 4:21 AM. Helped by Manager.

This dealership sprays Scotchgaurd on the interior and installs an alarm and marks up the price by $4000! The sales manager came by to pitch the value proposition of thes unnecessary and unwanted dealership options, that you have to pay for if you want to buy the new vehicle. They don't tell you about this until you sit down to go over the "final" price! This is how they justify selling the car above MSRP - by including mandatory costly "dealership options". AVOID this dealership! They are deceptive and DISHONEST!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My C-HR

By C-HR on 5/11/2019 at 6:33 PM. Helped by Thanh Vien.

Friendly dealership , salesman very polite and helpful, I would recommend other want to buy Toyota, this is the place professional and fair price, no haggle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service dept

By Sienna Rob on 4/27/2019 at 5:51 PM. Helped by Darren.

We always go to Darren and he takes great care of us. Darren makes you feel like you’re family and not just another customer.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

all is well

By dvj on 5/9/2019 at 11:51 PM. Helped by Chris.

Chris was very helpful getting the repair done in a timely fashion. It was helpful to know that there is a one year guarantee on the service.provided.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Corolla18 on 5/5/2019 at 4:35 PM. Helped by Eddie Romero.

Eddie was terrific everything was smooth and quick. Dealership is very modern and clean. The car was cleaner than we dropped of very impressive dealer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Re: Service & Daren O as oir Service Representstive👍

By SylviaSurya1 on 5/3/2019 at 6:16 PM. Helped by Darren O..

Re: Darren*Thank you for helping us who come back for a service, Darren and for listen to our Chief concerns and completing the requested services and help. Your excellent people care and Customer Service skill R’ Truly Impressive an showed you valued us-Customers! WE have spread the good words on how awesome Toyota Place and Darren are and recommend them to bring their business to your place & Darren too! Friendliness & special promo/price attract customers!! Keep up a great work & service incl customer care. THANK YOU—Sylvia Surya

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5K no oil change

By Dantvm on 5/2/2019 at 7:24 PM. Helped by I don’t remember her name. Nick, Rich, and Kahn in parts were friendly..

The service was friendly and helpful. I was in and out in a short time. I had a 5K service done and a car wash was also nice. Thank you.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Got what i wanted

By Amiller on 4/28/2019 at 10:21 PM. Helped by Tan.

I was very happy with the personal service, which started even before I arrived. Tan was in touch with me via email and text. Our visit was long but he made it comfortable. He was friendly and accommodating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Corolla Bob on 4/27/2019 at 7:53 PM. Helped by Chris.

The service writer, Chris, was very prompt, courteous and thorough. My car was ready on time and all work was completed as requested. Good job, Toyota Place!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Total experience

By Jaz on 4/27/2019 at 5:50 PM. Helped by Cindy.

I made an appointment for service, got Friday 9am. When I arrived was greeted and Cindy scanned my car info. Went in to her office she can in and explained was was involved and price of service. Signed invoice and she said would take 1 1/2 hours Went to watch tv had coffee and donut. In hour and half Cindy came said car finished and washed took me to cashier. Car was waiting for me outside. Thank you Cindy and Toyota Place.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Ryan 100123 on 4/26/2019 at 1:57 PM. Helped by Darren.

Great people to work with and wonderful service. I always go to Toyota Place for the servicing of my car. Toyota Place is also the first place that I think when considering buying a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris took great care of me and my car!

By Vworrell62 on 4/21/2019 at 6:34 PM. Helped by Chris.

Thank you Chris for your excellent service! Quick service and great customer service with out having an appointment! Car wash is less than desirable! But I didn’t go there to get my car washed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service review

By joe car on 4/19/2019 at 6:19 PM. Helped by dont recall.

despite the possibility for conflict related to the my concerns on prior work .. both attendants in the office were professional and handled it well with options and no conflict hats off to both and service manager

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
2   Price
5   Quality of Work

Friendly Representative

By toyotaratersoul on 4/10/2019 at 4:32 AM. Helped by David.

Representative was very friendly and easy to talk to. He was able to provide a good explanation of what was wrong with my car battery. Explanation was very clear to understand. I would give a 5 star if the price was not high.

I would recommend this dealer.