Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

outstanding Customer Service

By opera51 on 2/22/2019 at 9:12 AM. Helped by Frank. Don’t know last name..

I was greeted by Frank, who knew my name when I pulled up. He was very kind, even engaged in friendly conversation outside of the car. He really seemed to care. I was told the work would take an hour and a half and it took exactly that. The waiting room is really a very nice lounge area. Really impressive area. The best Toyota Dealership I have been too. I hope this gets passed along to Frank.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By Mike on 2/16/2019 at 6:31 PM. Helped by Mike at Service.

Service 70,000 Service advisor Mike Great customer service, waiting time is comfortable, The coffee was good, I am on my second RAV 4 Experience has been great thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

30,000 mile service

By Don on 2/14/2019 at 10:41 PM. Helped by Frank - Service.

Brought my 4Runner in for 35,000 mile service. Service Adviser Frank was professional in his dealings with me. Vehicle was serviced and delivered back to me within the time frame quoted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect salesman not pushy at all great attitude

By Richard painter on 2/13/2019 at 4:09 PM.

Just perfect thank you so much help me out with all my needs very patiently salesman hears all my needs I had been going to different dealers before but the experience I had here was by far the best Thanks Joel we recommend you 100%

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nelson on the ball

By Dutch on 2/12/2019 at 10:53 PM. Helped by Mike in finance.

We were looking for a specific car & Nelson was keeping an eye open for it. There were three other dealerships doing the same, but it was Nelson who came through. He handled everything professionally from start to finish. For someone who is new to the car business he is off to a good start. Mike in finance was instrumental in finalizing the the deal & was professional. We will send prospects Nelson’s way whenever possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!!!

By Sandy on 2/11/2019 at 2:00 PM. Helped by Karl Schuberth.

Karl is a life saver! I have never had a greater experience at a dealership. Even though it was a little busy, he got me checked in and let me know exactly what was going to be done. My Jeep has seen better days but when I left that day after the car wash, she looked brand new! And she drove like she did when I first got her. I cannot thank Karl enough for being so sweet with my first visit. My daughter recommended Toyota and I can see why. I will be making this dealership my go-to for services and possibly a new car purchase. If all the service advisors are like Karl, I will definitely be telling my friends and coworkers as well.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service

By Bet on 2/9/2019 at 5:49 PM. Helped by None.

Karl, were great ,very friendly great smile really have great customer service skill. Live in west palm beach , but always come to this Toyota, for service. Only had problem once had to wait 5 hours for an oil change.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Exploitation

By Sher on 2/9/2019 at 1:19 AM. Helped by Jeff wade, Frank, Mario.

Three weeks of on going repeated repairs and additional fees $5,000. Initially transmission, $3,600. However not replaced, only hoses, parts and labor. Supposedly point check, however days later brakes malfunction while driving. Vechicle towed to dealership for repairs previously overlooked for $1,500. Departing from dealership vibrations in brakes. At present fj cruiser is in service and charges for a loaner/rental charges continue. Unprofessional

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New 2019 Rav4

By Jeff DFB on 2/9/2019 at 2:45 PM.

Great experience from start to finish. I was able to test drive several trim models before making a decision. Financing interaction was simple and upfront.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Noemik on 2/9/2019 at 3:10 AM.

Great service! Friendly, loving and caring sales people. I went in to get a new car and did not expect to be treated so nicely. I’m very happy with the overall experience and I love my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car deal! 2019 Toyota Camry XSE

By Toyota2019 on 2/8/2019 at 6:42 PM.

Already 4th car business with Toyota of Deerfield, this team is great .. Oswaldo was our salesman, he did everything he could to show the car and explain all the features for different models. These managers, Ana and Robert, worked hard to get the deal for us. I also need to mention Ingrid (Financial), she explained all the commas and points on the contract. The attention they gave us was exceptional and excellent as always.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding

By Tom555 on 1/16/2019 at 6:51 PM.

Your salesman Alejandro was outstanding he explained everything to me in detail he did not try to pressure me into purchasing something I did not want or need he was also able to answer all of my questions with the right information

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly & Trustworthy

By Mercy16 on 1/17/2019 at 9:43 PM. Helped by Ingrid.

This is our second purchase with Toyota and as always it was a positive & friendly experience. Thanks to our salesmand, Alejandro-AJ for always taking care of our family like his own. We will continue to trust Toyota of Deerfield Beach for their honesty and respect to their customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, experienced, excellent customer service

By Tracyavalle on 1/16/2019 at 12:26 PM.

Bonnie was awesome! Fantastic customer service making sure our experience was phenomenal from beginning to end! The dealership was beautiful and we were made to feel at home!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AJ is the best!!!!

By Naniibabyyx3 on 1/16/2019 at 7:47 PM.

The service at Toyota of Deerfield Beach is exceptional, and was the most smooth sailing process I have ever experienced. Everyone is so friendly. The moment you walk through the doors you are greeted by people with the most upbeat personalities. My sales person, AJ, was beyond helpful. I could not have asked for anyone better to guide me through this process. He answered all my questions, had all the patience in the world, and made sure I understood everything! He is so knowledgeable about the product he sells! Props to Toyota of Deerfield Beach. I would recommend this dealer to everyone and anyone I come across that ever needs a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Parenti, kim123 on 1/15/2019 at 8:22 PM.

Bonnie and Joel had everything ready when I got there. She actually surprised me because months prior I had emailed the color of my next Camry that I loved and I just thought because I was so late in getting everything done that I would just pick from the lot. BUT when I got there she had found the car and had it shipped and all ready for me. That was such a great surprise

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Rubão

By Tacoma2019 on 1/13/2019 at 1:25 AM.

Really great people, the costumer service is the best that I ever had. So much patience with us, they help you a lot with everything that you want to know, every questions. I have no doubt that is going to be my first option forever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great !!!

By Gustavo on 1/6/2019 at 3:57 AM.

A very welcoming place to shop for your car ...you do not fell the pressure to buy or lease at all ...which most dealerships are ...thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with Jose.

By MRandSt on 1/4/2019 at 8:06 PM.

Great experience with Jose, very attentive and thoughtful. Good communication, good deal. Good paperwork management. No issues. A little bit unnecessary haggling over price, but overall, good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Jose Nunes he is very sales person..very friendly

By Baby dog on 12/26/2018 at 6:14 PM.

Toyata of Deerfeild beach is the best...jose nines an Suzette is great ..they gave great service..Jason was great also very informative ..I had a awesome time even tho I was tired..

I would recommend this dealer.