Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellant

By Soleyman Davtian on 4/17/2019 at 9:21 PM. Helped by Paul Flores and the technician who fixed the problem.

Paul Flores at service center and a technician solved my problem with in an hour, Hamer Toyota could not do it in 4 1/2 hours.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best service EVER!

By Batboy22 on 6/8/2018 at 1:00 AM. Helped by Ara Terzian.

I cannot say enough good things about the service at Toyota of Glendale. When you buy a car at Toyota of Glendale you not only purchase a quality vehicle, you also get service above and beyond what you might find at other dealers. Ara Terizian is extremely knowledgeable and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wow..! excelent service from Jhordan Borla at Glendale

By EdLino 0512 on 5/10/2018 at 2:12 AM. Helped by Jhordan Borla.

I always love the service at Glendale Toyota ,always fast and reliable ..don't need to worry if I have an appointment ,always given me the same service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love Toyota of Glendale!

By Mickie B on 5/3/2018 at 7:33 PM. Helped by Paul Flores.

Toyota of Glendale is the absolute best! I have been going there for over twenty years and have never been disappointed! They are polite, friendly and professional. They let you know what services will be performed and if anything changes they contact you first. There has never been any pressure to purchase additional services if you don't want to. My service dealership for life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Toyota’s best in town service

By Daisy07 on 4/26/2018 at 8:34 PM. Helped by Wilson Del Castillo.

From the moment your drive up to the moment your helped out service is the best.They make sure to get you in and out.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I've always received wonderful service from Peter & Paul

By Camry2009 on 4/26/2018 at 6:04 PM. Helped by Peter Admejian, Paul FKlores.

I have always received very good service from Peter Admejian and Paul Flores. They have always explained the problems with our Camry and Corolla. Thay guide us through the possible alternatives and give us fair price for the services. Thay are a fundamental reason why we go to Glendale Toyota and also whenever we decide to change cars check your prices.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Satisfactory experience

By Ann on 4/22/2018 at 8:27 PM. Helped by Peter Atmajian.

I drive a 2007 Highlander Hybrid. After 187,000 miles it was finally ready for new brakes. I have been a loyal customer and continue to be. My service advisor has always explained every repair my car needed and has been professional and thoughtful in his recommendations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By 2hernandez6 on 4/15/2018 at 5:17 AM. Helped by Wilson Delcastillo.

Wilson was so wonderful and great with my service. I would not go anywhere else They do the best work in town. I have been a customer since 2007

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Excellent1

By Maria CASTILLO on 3/28/2018 at 9:06 PM. Helped by Toni Hernández.

Great customer service. Didn't take long at all the service was amazing but what I like more was that all employees where very friendly..

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing

By The matrixat4 on 3/22/2018 at 7:14 PM. Helped by JB Borla.

Love this place it’s amazing. They are super friendly! Love there service. Thank you guys for making me feel great and specialty JB Borla!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Easy in easy out

By Ejkristine on 3/7/2018 at 9:18 PM. Helped by Carlos.

I have been going to this dealership for a long time and never disappointed. The waiting time as promised was on point. The only thing that occurred that I didn’t like was that when I drove up, I was sitting in my car for 5 mins waiting for someone to get my information. But other than that, the service agent who helped me was very professional and kept me updated on my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Air Bag Replacement

By William Hellrung on 2/20/2018 at 4:44 PM. Helped by Marlon Henriquez.

Quality service and customer relations with Marlon Henriquez. Marlon was very helpful in answering my questions and helping me get a ride home while the services were being performed. You also have quality customer lounge and free food and drinks. Professional employees. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By mpr on 2/17/2018 at 11:56 PM. Helped by JB Borla.

I was very appreciative of certified service advisor, JB Borla who was so accommodating to my questions. I will definitely be back in the future.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Excelent Customer Service

By Tika18 on 2/4/2018 at 6:23 PM. Helped by Cristian.

Very good quality service and excellent customer relations service. Quality customer room. the place has a service of free food and drink of superior quality to other toyota places to which I have taken my car. The employees are very professional, each in their respective role.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and Efficient

By priusowner on 2/8/2018 at 6:17 AM. Helped by Hanna.

I've always had a wonderful experience getting my car serviced at Toyota of Glendale. They have always been timely, professional, friendly, and knowledgeable. I recommend them highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Paul flores it’s nice doing business with you, Thanks...

By Wilberg on 2/3/2018 at 3:18 AM. Helped by Paul flores, 2018 Toyota Camry xse , Paul it’s great, I’m happy to have him as my advisor, and Joel great service, excellent.

I bought a 2018 Toyota Camry xse at Toyota of Glendale and so far happy with Toyota of Glendale, Paul Flores and joel are excellent, at service, oscar did my paperwork and explain everything so good, thanks oscar, and Rayford my salesman great, thank you all...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By E on 2/1/2018 at 9:13 PM. Helped by Paul Flores.

Paul's attentiveness to customers surely makes a huge difference. You don't really want to be standing there far too long and wonder where are the ones who's suppose to take in your car as of your appointment time. He understands the value of time. He paid attention on what needs to be done with the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality customer service.

By joe1280 on 1/31/2018 at 6:32 PM. Helped by Paul Flores.

Quality service and customer relations. Quality customer lounge and free food and drinks. Professional employees. Interacted with Service and parts department. Satisfied customer. Timely services.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Incompetent parts department

By Carguy2018 on 12/26/2017 at 11:14 PM. Helped by Should have inquired.

Went in to buy a lightbulb for my Toyota 4runner LCD display. My Toyota forerunner is a 2004 and in good running condition. First thing the incompetent attendant tells me is that He will be very surprise if they still make parts for my car. I showed him what I needed and he was unable to find the light bulb. His response solution was that I needed to buy the full part and not just replace the light bulb. I then drove to the local auto zone who were very helpful. Unfortunately they didn’t stock the part and recommended Toyota dealership. I drove to Pasadena Toyota and the parts department provided light bulb without issue and even printed out the diagram with parts for my panel. The bulb cost me $4.75. I would avoid Toyota of Glendale at all cost and I have never had a positive experience with their departments.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, Easy and great Customer Service

By ding1963 on 12/17/2017 at 7:10 PM. Helped by Ara.

i always had a good , fast, easy and great customer Service! special thanks to Ara for giving me an easy and fast service. everything was done in best service as possible.

I would recommend this dealer.