Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

3.8  

5   Customer Service
5   Friendliness
4   Overall Experience
1   Price
4   Quality of Work

Customer service is exemplary

By Toyota customer on 1/15/2019 at 7:23 PM. Helped by Can’t recall her name but she’s amazing.

Although they charged me for the diagnostic fee and was unable to tell me the issue with my service lights being on and my acceleration issues (which they drove and the problem did not occur then) they still have A+ customer service. I feel certain if I must return again with the same issue that I won’t be charged another fee. They are quick to want to help and satisfy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By ParisParamedic on 10/3/2018 at 1:19 AM. Helped by Andrew Thrasher.

First oil change went great. No wait. Exactly what I expected! They updated the counters for wheel rotation and next service as well. Nice waiting room and free food!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everett Toyota Teview

By John9740 on 7/11/2018 at 8:34 PM. Helped by Robert and Sales Manager Prunty.

Excellent buying experience from beginning to end. Excellent follow up skills from sales to management. My salesman Robert is the rule by which all should be measured.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Regular maintenance

By Dano on 3/18/2018 at 4:23 PM. Helped by Kiki(?) , DOUG.

Always friendly, great amenities, thorough work. Competitive pricing. Complimentary car wash, loaner car, appointments available. Knowledgeable parts dept. Service Manager, Doug, always flexible and will accommodate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine Maintenance

By LisaW on 3/1/2018 at 9:52 PM. Helped by too many to remember.

These people are awesome! No slackers here. In and out promptly and everyone so sincerely friendly. I love the courtesy transport that allows me to shop while the dealership works. Highly recommend Everett Toyota. I will but all my vehicles here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and great prices

By Chris on 12/24/2017 at 5:50 PM. Helped by Nick.

Very low pressure, they had a huge selection so I was able to find what I wanted. When I wanted to compare models and test drive them my salesman just handed me the keys and told me to take my time. Very comfortable sales center as well. We also enjoy the tv commercials, especially during Christmas time as they spent the time to share the amazing love of Jesus!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very professional, family oriented fast

By Musicnan on 12/17/2017 at 4:31 PM. Helped by Nick Jones, entire severice dept.

Always goes beyond what you would expect treats you as family showes al work and explains all work ahead of time always feel welcome heads off portenal problems

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Rnd321 on 10/31/2017 at 6:39 PM. Helped by Robert.

The overall experience was actually pleasurable and most of my car buying experiences have not been. The saleman and the financial person both exceeded expectations! We will be a return customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By jimdandy on 8/31/2017 at 11:40 PM. Helped by Bobby Wells and Eddie.

Great Dealership. Everyone I had contact with was friendly and Knowledgeable! Bobby found me the exact car I wanted for a surprise anniversary gift for my bride!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Roger1954 on 8/25/2017 at 5:30 PM. Helped by Johnny Lamberson.

Everett Toyota is always very courteous and helpful. We have driven Toyota's for the last 20 years. And have bought all of our vehicles from Johnny Lamberson. Would recommend this dealership and salesman to everyone !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Bythebookbob on 8/22/2017 at 5:23 PM. Helped by Nick, Kelsey, Josh, Hunter.

Service was performed above and beyond my expectations. Everyone was pleasant and a joy to do business with. I will definitely return for service in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They can take care of more than just Toyotas

By Why Me on 6/15/2017 at 2:39 PM. Helped by Bad with names, sorry..

My extended warranty on a Chrysler minivan had come to an end and I decided to checkout Everett Toyota's service department by giving them the opportunity to do a simple oil change. The service was outstanding...as they checked out several other basic items like the fluids, battery, tires, brakes, air filter, and looked for anything abnormal like the small oil leak they found...interesting since I thought that had been taken care of at the Chrysler dealership under you guessed it the warranty. I did do a post check and verified that the oil was properly filled to the correct level and was impressed that they noted on the report and verbally that the oil had been down on the dipstick. They also filled the windshield fluid container and to top it all off offered to wash and vacuum the vehicle. While I waited I enjoyed a coke and a great tasting donut and cookie in their customer waiting area with my son. During the wait I observed a service advisor making recommendations to an elderly lady who had a nail in her tire. She didn't want to replace the tire even though the low presure light in the dash been on for a week and she was going to be driving the vehicle out of town! The service advisor was genuinely concerned and suggested she take the vehicle next door and see if they could make a plug repair since Toyota's rules would not allow them. The only glitch was where the cashier failed to give me my keys and I had to walk back and get them....received a genuine apology for my inconvenience...by the way he had been very nice to my six year old!! Wow, because of all that I had to come here and give you this feedback to keep it up!!! I also then had to go and rate the James Hodge dealership to take a page out of Everett Toyota's service department's book....the difference was huge in how I felt leaving the place...appreciated...even though it was just an oil change on a brand they didn't sell. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Toyota Tundra

By TundraDriver on 4/18/2017 at 4:02 PM. Helped by Kim Ledbetter Will Rember Jodi Birdsong Rick Williams.

Family atmosphere, quick and efficient experience. The many long term employees make you feel welcome and valued as a customer. I would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great hometown service.

By Marck on 3/6/2015 at 11:44 PM. Helped by John.

Great dealership with an equally great service department: fast, courteous and professional with quality & fair pricing. Even the free, warm, sugar cookies were great and tasty!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the drive

By aha490 on 2/14/2015 at 4:16 AM. Helped by Jessica Carpenter, Johnny Lamberson.

This is the third Toyota I've purchased at Toyota of Paris, 2 new and 1 used. I live in Dallas and it's absolutely worth the drive out there. Everyone is personable and respectful. I've used other dealerships here in Dallas and you start to feel like just another sale. With Toyota of Paris, however, they actually listen to you and treat you like a real person. I highly recommend them to everyone.

I would recommend this dealer.