Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased new car

By 951River on 6/5/2019 at 9:49 PM.

Great salesman and customer service. I would recommend it to families and friends. I would definitely go to this dealer and purchase new vehicles from there in the nearest future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

People that can make good things happen.

By 25JC on 5/26/2019 at 4:19 PM. Helped by Danny Gomez.

Toyota of Riverside was able to get me into a good vehicle when no one else was willing or able to go the extra mile. Thank you Danny.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tony @ Toyota Riverside was great.

By Ginsgift on 5/18/2019 at 9:03 PM. Helped by Tony Issa, Tony Garcia.

I stopped by Toyota Riverside to try on a car not to by. However, the sales person Tony Issa was so great I ended up purchasing a vehicle that day. Tony guided my family and I through the best sales experience. He was friendly, knowledgeable, and honest. I recommend Toyota of Riverside to any car buyer who is looking for a quality car and a great buying experience. Thanks Tony.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

You know in the first ten minutes

By Upsguy on 4/22/2019 at 2:10 AM. Helped by Car wash did. Great job.

Started my search for a newer used Toyota in Moreno Valley, the sales girl was very polite, after she got her sales manager to “see how much he could save me on the price” which was thousands over other similar cars in the area, it didn’t take me five minutes to realize I wasn’t buying a car there. Already alittle discouraged I decided to try Toyota of riverside (second stop). Upon pulling in in a bit of a hasty fashion (traffic was heavy) the sales rep tony curtado ( I know I cracked up at the last name too) approached we in a very easy nonchalant manner and right off the bat was easy to talk to and noninvasive . I explained what I was looking for and what had just happened. In the same five minutes it took me to leave the Toyota of Moreno Valley, tony secured a sale. He showed me a few cars that were in the range of what I was looking for and then went and got some prices for me. So easy I wasn’t about to haggle with him. With that said I hope both dealers receive this review and tony be shown the appreciation he deserves. The financing dept was fast especially after I explained I had to leave for work unexpectedly, they even let me leave my truck at the lot till Monday. Honesty can’t even explain how happy I am and not to mention I got a very nice Toyota! Highly recommend this dealership, Moreno Valley may wanna have their sales managers trained by this group of professionals, many thanks to everyone at Toyota of riverside!

I would recommend this dealer.

Overall Rating

3.4  

5   Customer Service
5   Friendliness
2   Overall Experience
3   Price
2   Quality of Work

Service

By Amandaq898 on 3/28/2019 at 10:41 PM. Helped by Evan.

Takes long time to complete service. I even made an appointment and still 2 hours for oil change and tire rotation. My care was not washed. They always do complimentary wash after service. So I had to wait longer for car wash. This is second time having this issue. It's just close to my home so it's convenient.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By sofinedoe on 3/21/2019 at 3:55 PM. Helped by Cedar.

Went in for a used vehicle and ended up with a new one. Smooth process. Honest guys I dealt with and made the sale very smooth. Would definitely recommend to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By DawnL90 on 3/17/2019 at 3:13 AM.

I walked into Toyota Riverside just to get an estimate for a car because I had been shopping around and I was able to walk out with a brand new 2019 Camry in less than 5 hours ;thanks to fleet manager Fredy Aridi.This guy went above and beyond in helping me find the right car also he gave me knowledge about certain things I wasn't fully aware of before I walked in. Also the the lines of communicate even after purchase is exceptional and gives you a peace of mind knowing that well after purchase any lingering question or issues are still answered or resolved.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Truly Exceptional

By Gordito@13 on 3/7/2019 at 5:47 AM.

Eric Dorati is truly exceptional, he made me feel very comfortable. Everyone in Toyota made me feel welcomed, from the receptions to the guy that cleaned my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase our leased vehicle

By NanasAvalon on 3/3/2019 at 6:31 PM.

David Avalos spent time with us exploring options available to us including Toyota Hybrids and the new Avalon. After careful consideration we felt purchasing our current Avalon was in our best interest. In turn, he worked diligently to get us to a payment we thought was manageable. David is professional, courteous, and personable

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service.

By Nury09 on 3/3/2019 at 5:40 PM. Helped by Alfredo hes great , the best one!!!.

Friendly environment and employees help me so kindly getting the car I need , I highly recommend this dealership to anyone who wants to buy a car and get a great deal. Thank you so much alfredo for you help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy buying experience

By Cowpoke50 on 2/27/2019 at 5:20 PM. Helped by Christina Rocha.

Was a very easy buying experience. Christina Rocha quoted me a great price and we didn’t have to haggle. David Zek called me a short time later and I met him at the dealership to close the deal. It was the easiest buying experience ever

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely amazing service!!!

By M_moore619 on 2/15/2019 at 10:22 PM.

Based on my experience I will always come to toyota of riverside. I was fully informed of the process every step of the way and the process was quicker then I have had experienced before. The professionalism of this dealership is by far truely exceptional. They live up to their motto.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excepcional Experience

By Miguel Aguilar on 2/8/2019 at 3:46 AM. Helped by Luis Aldrete y Tony Garcia.

Great Service. Helped us get a Brand New Car and explained everything to US very clearly finally was able to review everything else about the final deal. Would buy another car from this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelente

By Flores on 1/21/2019 at 8:48 PM. Helped by Victor Reyna and Alonso Reyna.

Thank you to Toyota of riverside and Victor Reyna Alonso Reyna for excellence Service this is my third car at Toyota of Riverside I won’t go anywhere ElSE

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Tony & Amy on 1/12/2019 at 4:34 PM. Helped by Tony Garcia & Shannon.

It was a great experience & I would most definitely go back to Eric Dorati & Tony Garcia. They both were awesome & trusting. I would recommend them to all my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So easy

By Court reporter Lee on 1/4/2019 at 5:13 AM. Helped by Alonzo.

I have dealt with Alonzo twice now. He’s very honest as well as super helpful. Definitely will go back whenever I need a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always being helpful & truthful

By Jess1994 on 1/3/2019 at 7:46 PM. Helped by Kenny.

Kenny is always trying to help us out and get us what we want. Very genuine, I’ll alwaya reccomend my family and friends to him

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Convenient.

By yessala on 1/1/2019 at 9:14 PM.

Purchased a new vehicle with all the latest features., the Price was reasonable compared to other car dealerships. Customer Service was fast and pressure free.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Great

By Carguy12 on 12/28/2018 at 5:08 PM.

We receive great custumer service. The sales person did the best to give us a great deal. David is a very hard working person. We will recomend Toyota to friends and family.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

East with our pre approval

By Tim2019 on 12/30/2018 at 4:27 AM.

Leo was great. Would like for the finance dept to be smoother. Like the agreed price to reflect the true price. Not have to agree to other charges such as additional charges for gap and alarm and warranties. Other wise this dealership was good

I would recommend this dealer.