Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Edwin Andino was AWESOME..!!!

By Ninoshka on 10/21/2019 at 5:46 PM.

Edwin Andino was Awesome. He treat us with respect. I bring my kids with me (5 &7 years) and he make conversation with them don't make feel like they bother him. I went out with a good deal. Thank you Edwin.!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Fast and Friendly

By DIRTBIKEDAD07 on 10/21/2019 at 1:25 PM.

When we arrived at the dealership we were greeted by Pedro. We asked to see the FR-S listed online. Without hesitation he took us to see the car , it had just came out of detail and looked prefect. We asked to drive itt and he allowed my son to drive it firsst and made us feel right at home. Whnen we went into the office to do paperwork Pedro made it fast and easy. We would recommend them if your looking to buy a Toyota. Thank Pedro my son lives his new car

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Pedro, Kevin and Damian were all excellent

By Another satisfied customer on 10/20/2019 at 9:27 PM. Helped by Damian.

Kevin got us right in and set up with the right sales person. He checked on us periodically and kept us updated as we went through the process. Pedro was very knowledgeable and helpful. I missed the off ramp so we had a nice loong test drive. He kept us engaged and continued to point out the great features of the car the whole time. Then when we got back to the dealership he even bought us lunch while we waited for our turn in the finance office. Then Damian was very professional. He left his office to let us discuss things a couple of times and then he was very thorough as he walked us through the finance process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy in and out the door

By Jackie Hatten on 10/19/2019 at 6:32 PM.

Nick was very helpful polite and professional. Seasoned professional at his job and made every effort to earn our business . Highly recommended by me. Called three different dealerships. He was the last one I called because I knew if I bought a new truck he could get me the best deal and worked for me to get it. Thanks Nick. Jackie Hatten MSN, APRN

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went in for an Oil Change, Came out with a New Car

By Alexis Ann on 10/19/2019 at 5:10 PM.

I went in to get my 2013 Toyota Corolla serviced. I knows it need some work but I wasn’t aware it needed additional repairs. I was not looking for a new vehicle. Dino struck up a conversation with me about life and the next things you know I am driving away in a 2020 Toyota Corolla. While I was apprehensive, I was not looking to purchase anything, Dino made it a wonderful experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Steve on 10/18/2019 at 2:41 PM. Helped by Norman Vassell.

Welcoming, professional and personable Service Consultant, Norman Vassell. We had an oil change, the car was returned quickly and clean. Very happy customer! Reminds us of the good ole days! Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great First Car Experience

By Jose on 10/18/2019 at 7:32 PM.

Kevin and Pedro were awesome and made the process of buying my first car super easy and smooth. I’m very happy with my experience and will definitely buy here next time. Pedro was very knowledgeable about the cars and process and Kevin helped us get a great deal. Thank you guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Good Experience

By Mr.Ferguson on 10/18/2019 at 7:31 PM.

My experience here has been very very pleasant representative very knowledgeable. Professional courteous have my interest in mind very good assets to Neighborhood to all individuals who is interested in getting a good deal for a good product I thank all of them very much for this service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb buy and customer service!

By Larry G. on 10/18/2019 at 6:56 PM. Helped by Whoever serviced our car!.

Thank you Toyota of Tampa Bay for a mint condition 2010 classic silver Camry, 73,000 miles, but looks brand new both outside and inside at a superb price of 11,963 "out the door" (all charges, including dealer delivery and prep, tax, title, license, etc). Our USF Fed. Credit Union Loan? $11,900! The Lord is gracious! We traded in the now defunct 1998 Carola that lasted us for 16 years that was from, yes, Toyota of Tampa Bay, when located on Florida Ave. Even the 2010 Camry engine looks brand new, how do you do it?! All the detailing in the world can't look this good! Then, you called us in right away, and for NO CHARGE changed the oil, topped off the fluids and added a protective outside coating to our amazing, scratch-free silver paint. We couldn't find a single worn spot even on the inside. Did we mention that it has the interior stylish "mother-of-pearl-simulated wood-grain finish? And oh, brand new ($200 each?) Michelin tires with "tire fuzz" still on them and coated black. This beautiful, stylish car is out of the "Twilight Zone" in its mint-condition, and will be a great word-of-mouth reference for Toyota of Tampa Bay. No one could believe the car condition, price and customer service. Way to go!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience!!

By Tim & Steph C on 10/15/2019 at 3:39 PM.

We’re from TN on vacation, and we went to just check out a Camry to see if we might be interested. Ended up trading and getting a great deal on a certified Camry!! Experience was great, start to finish. Dino took care of us from the beginning and was very easy to work with. Sammy took care of us and was willing to stay as long as possible to get us the best deal Thanks to everyone at Toyota of Tampa Bay!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By JustinN on 10/14/2019 at 12:33 AM.

The staff were super friendly. You can rely on them to give you the best deal possible. They make sure you leave the dealer happy and satisfied. I definitely recommend this place. Shoutout to Dino for the amazing patience, hospitality and amusing humor! -Justin

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Derrick on 10/14/2019 at 3:46 PM.

Very happy with the service we received with this dealership, courteous and friendly salesman and happy that everything worked out so well, Easy to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great service!!! Took the time to get us the cars we...

By Jennifer on 10/7/2019 at 3:35 PM.

Great service!!! Took the time to get us the cars we wanted, at a good price... Dino you are great!!! Positive attitude and had an answer to all of our questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I recieved Exceptional service !Abraham made a very...

By Kerry Baez on 10/9/2019 at 3:36 PM.

I recieved Exceptional service ! Abraham made a very stressful experience Enjoyable. I will be referring friends and family to him .Thanks so much .. See you on the next one

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Allen was great he helped me and my family find a car...

By Nanii418 on 10/7/2019 at 1:26 PM.

Allen was great he helped me and my family find a car fast and easy . He gave us a lot of information and was very nice

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent purchasing experience at Toyota of Tampa Bay.

By alert815 on 10/5/2019 at 12:43 AM.

I know Xavier Pesantes for many years, since the times of Precision Toyota. As always his service was of first level, demonstrating the professionalism, knowledge and the practice to make the purchasing a fluid and outstanding experience, 100% recommendable. Last and no least, I am very happy with my 2019 Highlander!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best of the best

By DM Kert on 10/6/2019 at 6:39 PM.

these two hard-working professional employees made this the most rewarding experience I've had in trying to negotiate a lease of a new vehicle. They were both engaging and knowledgeable and were willing to spend whatever time was necessary to see to it that all of my needs were satisfied. I would highly recommend both of these exceptional employees to anyone considering leasing or purchasing a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Exceptional service. Norman, my advisor, was very...

By HelloKitty on 10/6/2019 at 2:29 PM. Helped by Norman-Service Advisor, Kimaney-Cashier.

Exceptional service. Norman, my advisor, was very thorough and explained what my car needed. Kimaney, my cashier, was very polite and handled my cashout quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Gracias a elga y alex castillo son excelentes...

By Mario Martínez on 10/5/2019 at 9:51 AM. Helped by Mandy.

Gracias a elga y alex castillo son excelentes trabajadores y muy profesionales Thanks to Elga and Alex Castillo they are excellent workers and very professional

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Allen Gilton!!! Martin! Yousef! Sammy! Chelsey!Take the...

By Nate on 10/5/2019 at 8:19 PM. Helped by Martin, Keenan.

Allen Gilton!!! Martin! Yousef! Sammy! Chelsey! Take the time to work with Toyota of Tampa Bay, and they will take care of you. Great Experience. It took a while to find the right deal for me, maybe I'm picky, but Allen Gilton was there every step of the way to make sure I as a customer got what I needed. Thank you Allen! 5 stars my man and I will definitely come back to you! Chelsey in customer service made sure I was hooked up with an appointment and answered all of my questions that popped up. Martin is Allen's manager, he came by just to chat and help with the deal. There was no pushing, poking, or prodding, I was taken care of very well by the both of them. Luis in insurance was quick and got me exactly what I needed. Keenan in insurance is also extremely helpful! Yousef worked with me to finalize the deal, explained coverages and warranties, and got me exactly what I wanted. Thank you all for your help. And the best part is, I came home with a car!

I would recommend this dealer.