Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick purchase no hassle great price great staff

By Wilsonnj on 5/30/2017 at 8:24 PM. Helped by Anthony novac.

Brought vehicle back towards end of lease got into a new vehicle no hassle great price friendly staff easy to work with. I've had my vehicle service there the mechanics are great so were the service writers

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Do not buy a used car from this place

By COCO on 5/28/2017 at 6:35 PM. Helped by Employee who sold the car is of course no longer there, probably because he scammed to many people.

Purchased a used car from this place in April 2016, come to find out the car has a blown head gasket after 6000 miles, they loaded the car with stop leak and caused overheating issues. They also advertised one price and when I got to the dealer claimed it was an issue with the internet department and then wanted to charge me a higher price. I should have known this place was a rip off.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Drove 2 hours for Ed Bakis

By nickname on 5/23/2017 at 1:01 AM.

My husband and I drove over 2 hours to purchase a car from Ed Bakis. This is our 4th time doing so, and we will continue to purchase our vehicles from him until he retires. Ed Bakis is a pleasure. He involves our boys into the conversation, gives them popcorn, pretzels or water. He is honest, fair, patient and a wonderful human being and a wonderful person. He never pushes us to make a decision. We basically tell him what we are looking for and he listens and we are always happy with the service we receive from him. There is no one else that comes close to Ed Bakis in auto sales. And we will drive almost 2 hours away to take our new car home....EVERYTIME. We could do to Thompson, right down the street, but we prefer Ed everytime

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best friendly, professional service

By Kim Slater on 4/22/2017 at 2:45 PM.

Cory is very helpful, knowledgeable and friendly..staff if always friendly and answer, addresses any concerns..will definitely be back. Thanks to all from sales to service..much appreciated. ?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding & Speedy service.

By Marie on 4/9/2017 at 4:57 PM. Helped by Chuck Colamarino.

I had my RAV4 serviced on Saturday,April 8,2017 by Chuck Colamarino my service manager & his technician. Chuck was very kind friendly,knowledgeable& extremely professional. My service was excellent. Service time was minimal & performed in a timely manner.He also programed my new phone into my vehicle. He updated me on service provided & would recommend him & your dealership to everyone. I have already scheduled service for my Camry with him. He is a valuable asset to your dealership. Thank you so much for your service to my vehicles! Sincerely Marie Casey

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Matt Wolfe for best experience!

By CLM on 3/20/2017 at 7:55 PM. Helped by Matthew Wolfe.

I was on the fence at first about stopping in, but I'm sure glad I did! My old car had just about kicked the bucket so it was time for an upgrade. I was greeted with a warm welcome by Matt and he asked what he could do for me. I explained to him my situation and he instantly got to work. Explaining all the details of every option, and taking the time to describe how everything worked. I finally decided on the model I wanted and Matt was very patient with me describing the different add-ons as I did have a tight budget. Thankfully, he went above and beyond and helped me find the perfect car for my perfect price. The whole experience was very professional and from now on I can't see myself ever going to a different dealership, or different salesperson. 5/5 stars for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

10 stars!!

By Vivian Roberts on 2/11/2017 at 3:59 AM.

Esaias Murphy was my salesman and let me tell you what a awesome experience it was dealing with him!! He made the whole process so easy and did everything he could for me to make me a happy customer!!! Thank you again esaias!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Huge Thank you Stan Rogulim

By gudyasova on 12/1/2016 at 11:57 AM.

Want to say HUGE thank you to Stan Rogulin. He is really my favorite sales person! Bought my Camry from him and can not be happier with my purchase. Love it! Would highly recommend !!! If you are interested in a new car or used car purchase-Stan Rogulin is a Go To guy!!! Thanks Stan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

exellent experience

By Francesco on 12/1/2016 at 2:10 AM.

A very positive buying experience based on detailed accurate information provided by Sales Executive, Stan Rogulin.It was a pleasure to deal with Stan, Sales Managers and service department.Highly recommend dealership and Stan Rogulin, our Sales Executive

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By smatviyenko on 11/30/2016 at 11:34 PM. Helped by John Z.

Bought my Highlander from Stan Rogulin. Will defenetely recommend!Great product knowledge and customer service skills. Easy to deal with. My wife also bought a Camry from him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I wouldn't lease a car from anyone else!

By Ryleekelly on 11/29/2016 at 7:36 PM.

Last Friday I leased a 2017 Toyota RAV4 and it was the best decision I have ever made! A year ago I went with my friend who was leasing a new Camry and her salesman was Stan. I was interested in the RAV4 then and he took the time to show me the car and explain all the cool features it had. A year later (last Friday,) I decided to check out the new RAV4 and made sure I asked for Stan. He helped me the entire time and was extremely patient! Stan is super friendly and very knowledgeable of the features on all Toyota cars. If you're going to buy/lease a car make sure you ask for Stan! Drew was also very helpful!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

The dealership that doesnt care.

By bn on 11/16/2016 at 4:55 AM. Helped by Nick.

i dealt with 2 salesmen, neither of whom knew or could be bothered to find out the differences in the trim levels of a corolla, which impacted the way the car drove -- so they both simply lied. Stupid. Had nothing to do with price, they just lied for the heck of it. One was Corey, the other one was an older man, i think he had grey hair, dont know his name since he didnt tell me. Also, this is 2nd time i've been there and the salesmen seem to have a running joke on embarrassing Corey in front of customers, by sarcastically insulting him. (It can seem subtle, but once you've seen it more than once, you catch on that they are using him as a punching bag. Yeah, dudes, customers can see it, idiots.) Sales manager, Nick, couldnt have cared less when i reported the incident to him. Would never go there again. (When i posted this on Yelp, the dealership posted a response that had about 10% of truth to it, & totally out of context. Not enough room here to describe how awful Nick was/what he did to me when i reported it. AWFUL.)

I would not recommend this dealer.

Overall Rating

1.7  

3   Friendliness
1   Overall Experience
1   Price

Totally wasted time

By Why on 10/13/2016 at 3:56 AM.

Do yourself a favor. Do not go through there internet sales. it will be wasting your time by spending two hours talking to the salesperson and you will get nothing but BS.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

unethical sales techniques

By rideru on 10/4/2016 at 2:45 AM.

sales staff, both internet and on site personnel fail to disclose the real price of the vehicle by utilizing hidden costs called dealer add-ons which are not listed on the window sticker nor are they presented to the customer at any time during the negotiation process. This practice is unethical and apparently condoned by dealership management.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chysler

By Bwylot on 8/30/2016 at 9:26 PM.

This was my dream car everyone at Toyota of Turnersville was great thank you Corey for the greatest experience I will refer all my family to you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgable Staff and Excellent Service

By Burner on 8/29/2016 at 3:04 PM. Helped by Jeff Beckendorf.

I have purchased vehicles or been with someone that has purchased vehicles on at least three seperate occasions from Toyota of Turnersville. The staff were extremely knowledgable and there was no pressure, not even to get the warranty. I felt very comfortable throughout the whole experience and I highly recommend this dealership over others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Lauren7 on 8/29/2016 at 2:45 PM. Helped by Michael ragone.

I was extremely pleased with Toyota of Turnersville. Their staffs knowledge of product was fIrst rate and professional. No pressure tactics , great pricing and wonderful customer service I would highly recommend them to all .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT!!!

By Marco D on 8/29/2016 at 2:18 PM. Helped by Jeff Beckendorf.

Great people and a great dealership!!! I would recommend everyone should go to Toyota Turnersville to get a new car!!!!! Best deals every time. Exceeded my expectations !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buying experience at Toyota of Turnersville

By ebeck8288 on 8/20/2016 at 2:08 PM. Helped by Jeffrey Beckendorf.

I had a very professional experience when I bought my car. Everyone was very helpful. Our salesman was very helpful in explaining the paperwork we needed to fill out. I would highly recommend Toyota of Turnersville

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Instabun on 8/20/2016 at 10:18 PM. Helped by Corey.

The experience was great. I walked in not knowing what I wanted but luckily Corey helped me find the perfect car! I wasn't sure if a lease would be the right thing for me, but we worked a deal that was affordable for me.

I would recommend this dealer.