Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.4  
Quality of Work
4.7  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By davecardenas on 6/6/2019 at 4:02 AM. Helped by Mike Marcelo.

It was by far the best experience I have ever had at a car dealership. Big ups to Big Mike Marcelo and the crew over at TOD! This is why you should buy your next vehicle at Toyota of The Desert: * No-pressure, You won’t feel rushed. * Trustworthy * They listen to your needs * Quick and painless — the dealership makes the process EASY! * Quick and clear communication (email or in-person) * NO GAMES * No last-minute surprises * Professional and polite sales consultants: GO SEE BIG MIKE. * Attentive to customer's needs * Sales dept. will go above & beyond.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase Lease Car with Alex Contreras

By TJK Palm Springs on 5/28/2019 at 6:04 AM. Helped by All the service reps that I've worked with over the last 3 years have been extremely helpful when describing the service and details of the service being performed..

Alex was very knowledgeable, professional and friendly. There was no negotiating and most of the paperwork was completed before I arrived. He nade copies of my license, proof of insurance and then had my car inspected and washed. Alex was great to work with and I have recommended to some friends. Alex is a great asset to Toyota of The Desert.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

RAV4 Hybrid

By rbalderas3 on 5/22/2019 at 2:52 AM. Helped by Ace Azad & Santini Pompa.

Ace Azad was extremely helpful as well as patient with me in my decision to purchase my new RAV4 Hybrid. Santini Pompa, financing, was very friendly and understanding during the financing of my car. I strongly recommend both gentlemen for your next vehicle purchase at Toyota Of The Desert. ??????????

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Perfection Personified

By markryden@icloud.com on 4/25/2019 at 1:06 AM. Helped by Tim Gross and he introduced me to the whole staff !.

Tim Gross is my sales rep. Tim is fast efficient and professional. Tim has a great reputation amongst car sales people and he proved it in my experience with him! The Credit manager was tremendous as well! Perfect staff perfect credit manager everything was superior.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying a vehicle thru Andrew Sullivan

By Brewster93 on 4/25/2019 at 12:46 AM. Helped by Andrew Sullivan.

Great experience buying a vehicle was able to get out of old small car and get into something that fit us best bigger more family size vehicle and was new never owned a new car before we love our new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service by mike Marcelo

By Cam on 4/6/2019 at 1:16 AM. Helped by Mike Marcelo.

I’m giving this review five stars for Mike Marcelo, the internet manager . Toyota of the desert is lucky to have him! He makes the car buying experience a truley great one. From the test drive when we bumped usher, to him actually handing me the keys to my new car I felt like I was riding with a friend. Mike made my experience at Toyota one I will keep telling everyone about because it was so great. and I would recommend him to all of my friends and to anyone reading this!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Peru2407 on 2/26/2019 at 4:58 AM. Helped by Anthony and Amadeo.

Representative was very helpful they really helped me get into what i was looking for and with the budget i had went out of his way truly amazing customer service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Daisy123 on 1/30/2019 at 5:50 PM. Helped by Charlie the sales person and Tony the store manager..

It was an awesome experience. I was going there just to get a quote on return of my lease ending Corolla but walked out with a new 2019 Corolla buying. Their faithful services had made to change my mind. Moreover, I don’r Have to deal with my dropping of the old one. It is all taken care of the dealer. Strongly recommend this site for all who are planning to buy or lease a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I recommend Toyota of The Desert!!!!

By Lori on 1/27/2019 at 10:36 PM. Helped by Alex Viejon.

Excellent customer service and I am very happy with the purchase I made. Thanks again to the salesman Alex Viejon for all his help in making my purchase an easy process!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exelente

By Allison14 on 1/13/2019 at 3:31 AM. Helped by Alex C. Viejon and Angel Torres.

I gave the rating 5 stars because i really loved how i got attended . I had made an appointment and the man who helped me understood what i wanted and what i could afford. He was reaaly helpful i got what i wanted.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Dealership

By Anonymous17 on 1/6/2019 at 12:53 AM. Helped by Jesus Ramirez.

Excellent customer service. If you come here talk to Jesus Ramirez, second car I buy with him. Very satisfied. He really tries to help you get a a great car and reasonable payment.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Promise You Everything Deliver Peanuts

By Pendude18 on 12/25/2018 at 2:06 AM. Helped by Mike.

This dealership quoted a Tundra at 41,800 in order to get me into the door. Promised me they would give me this price. When it came down to the paperwork they delivered on nothing. They wouldn't even give me a key chain. Guy told me he would have bought my Rockstar. Well why didn't he? They'll promise you everything and deliver nothing but a big fat car payment. No deals, no rebates, nothing for the veterans, no key chains, no rock stars, nada, zilch not even the deal they promised you. Very bad buy other than Toyota if you can.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By 4Runner18 on 11/29/2018 at 4:21 AM. Helped by Oscar.

The service and staff are excellent. Quick and friendly staff. This is my second experience with them and definitely looking forward to buying another vehicle with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Ivette 1979 on 11/17/2018 at 3:54 AM. Helped by Jesus Ramirez.

My son love his truck thanks to Jesus Ramirez to be patience it’s the best seller person I met I recommend to my family and friends. Thanks to Jesus Ramirez

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amaizing

By Aniita garcia on 11/12/2018 at 1:59 PM. Helped by Edgar garcia.

On toyota they found the perfect car for me...the manager and edgar garcia help me alot to get my car i love the help that they give me ...then my mother-in-low have cars in nissan and she is wanna chance to toyota just because she loves tha way they help the people to get the dreams car ...thanks to toyota i have my corola 2019

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best salesman around

By salaverrialopez on 10/28/2018 at 11:09 PM. Helped by Kacy, Ace.

Kacey and Ace we’re both the most honest any salesman has ever been with me. The numbers we spoke about where the same as the contract. They made sure I was okay with the payment and did not push me to buy a car I didn’t want to. They are by far the best salesman there is. I am sure to recommend them to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent , service

By Angel1969 on 8/13/2018 at 11:28 PM. Helped by Jesús Ramírez, Víctor López..

JESÚS RAMÍREZ was very knowledge , honest, dedicated the time to show me the Toyota deals. Very happy that l have chosen this place to buy a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service.

By rymbner33 on 7/4/2018 at 12:08 AM. Helped by Nate, Ricky, Victor..

Speedy and friendly service. Would definitely recommended this dealership to friends and family, everyone very knowledgeable about the product and ready to help. 5 star from me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience!

By Satisfied customer on 6/5/2018 at 1:07 AM. Helped by Tim, seth.

Great experience buying a car at toyota of the desert! Seth amd tim made it smooth and easy. Worked with us politely until we found the deal for us. No aggressive salesman. Really pleasant experience. Would recomend toyota of the desert to all my friends amd family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great a got what I wanted

By Jose10 on 5/30/2018 at 3:04 AM. Helped by Alex C. Viejon.

I had a good expirience at the dealership, great service and I recieved a great car with a good deal, I recommend this dealer to everyone.

I would recommend this dealer.