Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

TON is quite simply the best car dealership I have ever...

By Rnet on 10/7/2019 at 9:15 PM. Helped by Lawrence Conn.

TON is quite simply the best car dealership I have ever dealt with. They are the best. No matter what it takes they will get you in a new vehicle. I seriously cannot say enough good things about my salesman Lawrence Conn. If you are looking to buy a new vehicle, trust me when I say “TON is second to none.” I know this sounds like a cheesy car ad but seriously just trying to express my appreciation and gratitude for these folks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional service.

By Donnie King on 3/7/2019 at 2:25 PM.

Great dealership. I called Tom Richey and we talked prices and trade in, I came in the next day he was a man of his word , and a true professional throughout the whole thing, cut me a great deal on my new Tacoma. I recommend everyone who wants a new toyota to go to them for a great deal. 10 out of 10.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

2007 Toyota 4Runner Purchased

By fexplorer13 on 1/30/2019 at 2:44 PM. Helped by Jacob Smith, Yogi Brown.

Sales and Leasing Consultant: Jacob Smith Highly recommended. I was looking for a 4Runner that met my specific criteria. I am approximately 4 hours away in a different state from Toyota On Nicholasville. At one point I messaged this dealership regarding a 4Runner, Jacob Smith was whom responded. He sent me some photos of the vehicle and answered some questions. There was evidence in the photos that the vehicle had been smoked in. I asked him if it smelled like smoke and his first response was that he didn't think so. Later that day he messaged me again on his own accord informing me that the vehicle did indeed smell like smoke. That was a dealbreaker for me but the honesty of the salesman stuck with me. Fast forward a few weeks. Another 4Runner at this dealership popped up. I immediately contacted Jacob since he was upfront about the previous issue. I ended up purchasing this vehicle from the dealership. Jacob was extremely pleasant to deal with. I'd highly recommend him if using this dealership. General Sales Manager: Yogi Brown Yogi, or "Jacob's Boss", was probably the straightest shooting sales manager I've ever dealt with. Overall the dealing was short and sweet. I will go further and state that on the drive home I had a minor sensor issue. I politely emailed Yogi afterwards informing him of the issue. He offered to fix it for me, fill my gas tank, and buy me lunch. That was very much a surprise to me. I didn't want to drive eight hours round trip for this, so what we worked out instead was my local Toyota Dealership performing the service and then Yogi insured that Toyota on Nicholasville paid for it. He/they came through on this, and now the issue is fixed and I haven't had a single problem since!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A+ Customer Service

By MBKratzer on 10/23/2018 at 10:43 PM.

Ron and the whole team at Toyota on Nicholasville made my 1st ever purchase from a car dealership a joy. They were friendly, helpful, honest and did not pressure me to spend more than I wanted to spend. I will be back and will encourage my friends to do the same.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent as always!!

By Gibbs, Barbara123 on 9/10/2018 at 9:01 PM. Helped by David Conley.

We have been using this dealership for 20+ Years. It is always a pleasure to work with David Conley and his staff. I wouldn’t do business anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleasant experience!

By KM on 8/15/2018 at 6:53 PM. Helped by Finance manager "Dave" i believe it was..

Tony Samaam was amazing to do business with, he made the whole experience of buying and financing "simple" I highly recommend him for anyone looking to buy a Toyota! Thank you, Kay Marcum

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience I ever had at a dealership!

By jprandall on 7/23/2018 at 9:22 PM. Helped by Dave Conley, Dave Warren.

Tony Samaan made our car buying experience painless. He was super helpful and very easy to work with. I'd also like to mention that Dave Warren, the finance manager, was very helpful as well. He was explained every detail and was able to answer all of our financing questions In fact, everyone we talked to was very friendly and helpful. I would recommend this dealership to anyone who is looking to purchase their next vehicle. They have definitely earned our business for years to come. I can't say enough!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By andrearichardson on 6/29/2018 at 5:30 PM.

I loved my experiences at this dealership! Everyone was so helpful, nice, and easy to work with! I will send everyone I know interested in cars to Toyota on Nicholasville!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Purchased a new RAV4

By Frankie 123 on 5/28/2018 at 6:50 PM.

Carlos Bowman was my salesman and he is an awesome person to deal with. He treated me with dignity & respect & was extremely patient with me. I’m an 82-year-old woman and Don’t know a lot about cars but I know a lot about people and I do appreciate him very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Customer Service!!!

By duffer1020 on 5/21/2018 at 9:49 PM.

My wife and I were interested in upgrading our current vehicle and had our eyes on a new, 4Runner. Tony Samaan met us and immediately became like family. He was beyond helpful and kind and genuinely had our best interests in mind. I would definitely recommend NOT only Tony to others interested in buying but the entire dealership. This is a family like operation from the top down and it truly feels like it. I look forward to getting service done on my vehicle as they take exceptional care of me and even provide me with a free car wash! Thank you to Tony and Toyota On Nicholasville.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Accomodating and Patient

By SBR1026 on 5/18/2018 at 6:13 PM.

The employees are very flexible and are willing to make changes according to individual needs. They also respond very fast to customer questions. Would totally recommend it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and painless

By JB on 4/24/2018 at 7:22 PM.

We worked out all the details ahead of time prior to our arrival, even the final price. We had a great experience. Chris Wilson had the vehicle ready to go upon arrival. He was very honest about the condition of the vehicle. We would recommend him. He is very knowledgeable about Toyotas. The entire experience was under two hours counting financing. We have never had that with other lots. We drove over two hours one way for the better deal with this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and Accommodating

By Luzanka on 4/17/2018 at 7:29 PM. Helped by Marco shadowed Chris during the transaction.

I was surprised by the friendliness of everyone that connected with me from the time I walked into the showroom. Chris Wilson was ready with answers to all my questions, and allowed me to take the vehicle overnight to see if I would be comfortable driving it during night hours. And when I returned the next day for the sale, he re-washed the car and topped off the gas tank. Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is our fifth vehicle! They never disappoint!

By Dancer4080 on 4/7/2018 at 9:40 PM.

Thankyou Toyota on Nicholasville and especially Tony Samaan who comes through for us every time, no matter what we need! I never hesitate to send friends and family because I know they will be well taken care of. The follow-up service is always great too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience with Chris Wilson

By David K Winchester on 3/15/2018 at 6:26 PM.

Our sales person at Toyota on Nicholasville was Chris Wilson. Chris worked hard to get us a good deal on a 2015 Toyota Avalon.. Ghris was courteous and helpful with a sense of humor. Thanks Chris for an excellent no pressure buying experience. David K.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Sales Vicky Cooper

By Carol on 3/13/2018 at 7:34 PM.

I discussed my needs and wants in a car with sales dealer Vicky Cooper. Less than 2 hours later I was driving home in my new Toyota Camry. Great job Vicky. Great job Toyota !

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent help finding perfect vehicle for new teen driver

By regguybret on 3/8/2018 at 4:15 AM. Helped by Jon McOwen.

I was very pleased with the help I received from Jon McOwen in selecting a Rav 4 for my teenage daughter ' He was very patient t and considerate of my concerns in making the decision on this vehicle. I had shopped several dealerships and Jon at Toyota on Nicholasville made me the best deal and I know I purchased the best vehicle. Thanks Jon. Your the best. .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cute Cars, Good Prices and Kind Salesman

By Jamie Keenan on 2/23/2018 at 4:12 PM. Helped by John.

John was amazing at helping me find a new car! He was very patient, polite and worked hard to find me the perfect car! I was able to take my time to look over several cars and test drive them. This was the easiest car buying experience I've ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job Toyota on Nicholasville

By BradWexler1 on 12/28/2017 at 3:20 PM. Helped by Matthew Slusher.

I had a great experience buying from Toyota on Nicholasville. This was my first vehicle purchase and Matt Slusher did a wonderful job walking me through the process. Staff was very knowledgeable and not pushy at all. Matt has followed up with me multiple times to make sure I was pleased with my purchase and with my Toyota on Nicholasville experience. I highly recommend buying from them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service leads to satisfied Customer

By Kapowell15 on 12/20/2017 at 7:32 PM.

As we pulled up to Toyota on Nicholasville my wife and I joked about how we didn't like car shopping because of the stereotype sales men/women have. When we where approached by Steve Jennings he was very polite and not your typical salesman. Overall very satifised how Steve handled our questions and request we where asking. Steve knocked everything out of the park I would highly recommend Steve Jennings if you are looking to buy a car.

I would recommend this dealer.