Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Regular service

By Linda Cookman on 11/24/2017 at 5:43 AM. Helped by Aaron Mooradian.

I have always found the atmosphere friendly and helpful. The work is done well and in a timely manner. I love the free car wash!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Todd always goes the extra mile...

By Joe K on 9/17/2017 at 2:05 PM. Helped by Todd T.

If Todd was not at the dealership I would have my vehicles serviced elsewhere - he does a great job of working with the customers and getting to the heart of the issue.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Check engine light

By MM on 9/5/2017 at 1:56 AM. Helped by Ashley.

Excellent service when I brought my vehicle for service due to the check engine light being lit. Work done in a timely manner, covered by warranty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Yukon xl

By 2016xl on 8/30/2017 at 10:06 PM. Helped by Todd.

Service department answered all my questions and fixed everything with great consumer service...very pleased with outcome of my purchase.. no regrets will recommend this dealership to friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Norma Botello on 8/4/2017 at 8:09 PM. Helped by Todd Tannahill, Paul Botello.

I took my car in to have a repair done. They were very friendly and efficient. I was given a loaner car that during my repairs. I am very happy with the service and I will definitely bring my car back for all the repairs and service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always exceptional service.

By Mnwild56 on 7/24/2017 at 6:27 AM. Helped by Don't remember, sorry.

Always exceptional service. Two thumbs up for timely service, doing a thorough job & treating me like I matter. This is how I'm treated every time I visit Tracy Chevrolet.

I would recommend this dealer.

Overall Rating

1.5  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price

Some things just aren't what they seem

By Tom W. on 6/30/2017 at 5:51 PM. Helped by Sales manager and others.

JOE WILKERSON buyer beware. Some things just aren't what they seem. All was going excellent, smooth negotiations, fair compromise by both buyer and dealer. Made the hour drive to sign papers. Whoa. Hold on, you won't sell the vehicle for that "agreed" to price unless I finance through your bank? Hmm, called "steering" here in the lending industry and 100% illegal practice. No thanks - I don't need a higher finance rate and a $75 charge from you for financing since I'm already approved from my bank which I'm employed by! Bye bye Tracy Chevrolet, there are literally thousands of vehicles for sale for a ready, able and willing buyer. Buyer beware, just another dealer with shoddy practice

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By hwdntrcy on 6/29/2017 at 6:59 PM. Helped by Todd.

I had an insurance issue and had my vehicle taken to Tracy Chevrolet for repairs. My inept insurer wanted me to do all the footwork to get the vehicle repaired, due to Tracy Chevrolet wasn't part of their network. Todd the person in service, that usually helps me went beyond his duties and dealt with my insurance company for me. Todd is a a fantastic human being. He made sure all was repaired. Vehicle runs great. Thanks to to Todd and all the service personnel at Tracy Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Adnansj on 6/12/2017 at 6:29 PM. Helped by Todd.

By far the best service experience. I would recommend Todd at Chevrolet Tracy to everyone. Always got calls for updates when my car was in service and was well taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

every thing went smoothly

By dan on 6/12/2017 at 3:27 AM. Helped by ryon sousa.

made apt and did oil change even though there was lots of cars waiting. they slid me in and got it done..way to go good job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Short and sweet!

By Linda on 5/31/2017 at 7:17 PM. Helped by Don't have the employee names.

I went in based on a recall notice that I received. I made the appt. which was supposed to take approx. an hour to an hour and a half. I got there early, registered and within 5 minutes, my car was being worked on. It took about 40 min. and my car was fixed. Not only that, they washed my car before I left

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jojo and team were amazing!!

By jenns64chevy on 6/1/2017 at 6:32 PM. Helped by Jojo.

I have never left a dealership wanting to come back to visit, but now I do! :-) These guys and gals are above board when it comes to making deals with their clients. From sales, negotiation, and signing - I was all smiles. My five year old and three year old were treated just as important as us parents, and we all had a pleasant experience. Thank you Jojo and Team! Jennifer Loredo 2017 Chevy Silverado 4x4

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Attentive service, knowledgable, and helpful

By Camaro Dreamer on 4/24/2017 at 10:06 PM. Helped by Ryan Sousa.

Acknowledged me immediately upon coming in. Worked with me in describing my issue for the technician. When work was completed, he showed me where the issue had occurred and what the tech did to be sure it did not happen again. Service Department is one of the best informed and service-oriented one I have ever used. Thank you for hiring the best people.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Service dept

By Manteca3 on 4/21/2017 at 7:11 PM. Helped by Todd.

Service dept is excellent.... finance notso much Todd and his team are always frindly and helpful I do notfeel at all worried when i drop my car off

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

As always, great service!

By Duane on 4/17/2017 at 3:03 PM. Helped by Todd and Ryan are both great to work with..

I've dealt with Tracy Chevy for 30 years and they are always above board. I've purchased many vehicles from them and now my kids are buying there. I highly recommend the service dept. and be sure to ask for Todd. He is extremely knowledgeable, friendly, and helpful with any and all car issues.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All good

By Angel2323 on 4/12/2017 at 10:08 PM. Helped by Luis salas.

Very kind and helpful and knowledgeable and prompt and courtious... Answered all questions even a few days after purchase of the 1 2017 camaro . Tracy Chevy is very welcoming place to purchase a vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Sandra Acevedo on 4/8/2017 at 6:40 PM. Helped by Ryan.

Excellent very helpful people and really nice. Recommend the the place, because it has the quality needed. The only issue was the transportation asked for a shuttle and no one available.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Dealing with Jessica made it the best experience!

By Patty1117 on 4/3/2017 at 2:49 AM. Helped by Jessica.

You must go with Jessica to make it the best experience in shopping for a vehicle! She truly listens to what you want and need ! Best customer service ever !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENCE IN CUSTOMER QUALITIES” and stand tall and proud.

By David from san jose on 3/23/2017 at 12:32 AM. Helped by Cindy,.

THANK YOU TRACY CHEVROLETE AND GOD BLESS. I had the best experience of my life ever with the amazing, professional, honest, courteous, knowledgeable, helpful, nice employees at the TRACY CHEVROLETE. TRACY CHEVROLETE have defined and overpassed “EXCELLENCE IN CUSTOMER QUALITIES” and stand tall and proud. I called and inquired for a new car: Cindy the beautiful employee welcomed me to TRACY CHEVROLETE, asked to come down and test drive the new car, then, told me take your new car home. I was extremely impressed and happy with her kindness and respectfulness. They took their time and explained everything to me. All staff were helpful to all guests. They treated everyone like a family. I recommend all people to drive a little to TRACY CHEVROLETE and save a lot. Just as I did from San Jose to Tracy. You will be rewarded and happy. Please go to Tracy, visit, you don’t have anything to loose, make a mini trip, and have a meal in Tracy. Meet the best amazing and magnificent professionals of TRACY CHEVROLETE. You wouldn’t be disappointed. These are remarkable professionals and would take a good care of you as they made me very happy. I love my new TRACY CHEVROLETE car and get compliments everywhere I go. THANK YOU TRACY CHEVROLETE AND GOD BLESS

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied

By Bobby Williams on 3/18/2017 at 8:42 PM. Helped by Louie,Todd.

This is my 3rd purchase from Tracy Chevrolet each time I was helped by Louie he made each experience great.When I was having problems with the first vehicle he stepped in and put me in my second vehicle.I would recommend Tracy Chevrolet to all my friend but only send serious buyers to Louie he makes it happen.

I would recommend this dealer.