Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.8  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

AWESOME

By Sonic Driver on 6/11/2018 at 10:33 PM. Helped by Juan.

I most always pleased with the service I receive from Tranum Service Center. I recommend them frequently to friends in actuality and on social media.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

James Wilkinson is my car guy from now on

By 2015Passat on 5/16/2018 at 1:35 PM.

I had a great experience with James Wilkinson and Tranum as a whole. They had a great selection fo what I was looking for and they were honest. No games, no gimmicks, just a car, a conversation, a price and a purchase. I have been very happy with their service department and let them exclusively service my vehicle. While I wait, and never for very long, I scope out what is on the lot to figure out what I will buy next.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Automobiile Solution

By lwclaypool on 3/15/2018 at 11:51 AM.

They were very patient with me and were very helpful with all of my automobile issues. They were able help me with solutions to a difficult situation for purchasing two vehicles and having them serviced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Dealership Experience I Have Ever Had,

By SFCUSARET on 2/18/2018 at 1:39 PM.

This is the best little quite, Low pressure dealership on the planet, Dan Green did everything I asked him to do without question, It was so nice to deal with such a low pressure professional, The service department was very fast and polite, They treated me like I was the only one in the shop, and reacted very fast with my request. The feedback was exceptional. Christina made the financing part very easy and quick and comfortable as well as fun, She is so sweet

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Tire repair

By Richard on 2/13/2018 at 9:47 PM. Helped by Don’t remember names of those in Setvice Dept..

Repair persons very attentive and quickly repaired my tire. A little surprised that the new tires I purchased at your dealership still cost me $10 for road hazard repair, but was faster than waiting an hour or more at Discount Tires.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great inventory; great prices; easy shopping

By yogibarrister on 11/14/2017 at 4:35 AM.

I had a great experience with Tranum. They had exactly what I wanted and needed at a price within my budget. The staff were helpful without being too pushy. Even though I was shopping elsewhere at the same time, I was impressed that Tranum stood by. By the end of the process, I knew what vehicle I wanted. I am grateful for having met Dan Green, who brought me into the Tranum family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service and ever better staff!

By 1776 on 11/13/2017 at 10:37 PM. Helped by The detailer did a good job cleaning the car..

DeAndre and Christina worked with my wife and I, however it was Christina who got us a really good interest rate! Everyone in the dealership was friendly! I will definitely recommend this dealership to anyone looking for a car. Also, it was a very clean waiting room. Thank you both for working with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By Holly on 11/12/2017 at 5:32 PM.

Dan was amazing! He was patient with us during this process of buying our teen son his first car. Dan went above and beyond our expectations. Thank you so much for a pleasant and memorable event!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance on my vehicle

By Pam456 on 10/9/2017 at 4:17 PM. Helped by Chris that works in the Maintenance department.

Great service! Chris takes good care of my vehicle and keep my car operational. He does his best to satisfy me as a customer often.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Shopping

By Richard on 8/26/2017 at 11:43 PM.

Was our pleasure dealing with the staff of Tranum Dealership! Great price on a beautiful vehicle. We did our homework on price comparisons and I was pleasantly surprised at their asking price. If you're looking for a used car, I suggest saving yourself time and money by simply going to Tranum. Special thanks to our sales person, DeAndre.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall Review

By Richard on 8/25/2017 at 10:03 PM.

Sales was a very good car at a competitive price with "0" sales pressure. Would recommend the shop area pick up numerous screws to prevent customer flats and do a better job of general housekeeping. I know they were busy working, but remember this is what your customer sees. My bosses in the past were sticklers on cleanliness and organization for a large machine shop in Houston and it was exceptionally clean. I would certainly (and already have) recommend Tranum to other folks. Was nice to see a person from detail shop drop by and mention he could do a better job cleaning, but he had to do a rush cleaning for our first test drive. That person obviously cares about the quality of his work. Overall, good job to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!

By Nick02121988 on 8/16/2017 at 6:44 PM.

DeAndre greeted me the second I walked through the front doors with great enthusiasm and helped me incredibly in purchasing my 2014 Ford Focus SE. He gave me all of the information on the vehicle that I needed before I made the purchase. Overall I had an extremely great experience at Tranum Auto Group, and highly recommend anyone in the area to check them out for any new or used cars or trucks!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

purchasing my car

By alyssa mendoza on 8/7/2017 at 1:45 PM. Helped by Christina Tranum Trammell.

DeAndre was extremely helpful in my experience of purchasing my car. He was very patient with my dad and I while we test drove multiple vehicles. DeAndre took the time to help me set up the free months of Onstar and XM radio. I appreciate his help with my entire experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing People!

By Jacob Caluette on 7/28/2017 at 7:09 PM.

Tranum Auto Group is by Far the best place I have ever purchased or seen a purchase of a vehicle ever before! It did take quite some time to get checked out, but I was seriously impressed with the sales-man DeAndre, and the respectable Christina Tranum who also helped me and my wife out getting us a car in a price range we can afford as well with very little we had to offer on a down Payment. I have a shot credit which caused alot of the delays in our purchasing, but luckily my wife was able to approve for the car and once all was said and done I was walked through to the back of the shop to meet the Mechanics team that would be providing me service for the next year! It was a very pleasant ordeal and I would recommend anyone that is on the search for a newer vehicle that obviously has the finances to, should come see them. Remarkable services and above and beyond expectations from your normal Car Dealership. Love you guys and thank you again for providing the best experience I have ever had in purchasing a vehicle. Keep up the good work and I will be back for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Ctr8898 on 7/21/2017 at 7:09 PM.

Top notch! Everyone made the experience a great one! From test driving to financing to out of the door with a car, I was treated so well. I would highly recommend Tranum Auto to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales help

By eschleede50 on 7/4/2017 at 7:21 PM.

Was very happy that Dan took most of my information ober the phone. Will definatly use him again!!! He was curtious and very helpful. The dealership offerd many in my price range to choose from.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Comfortable and Easy

By Pitchking on 6/25/2017 at 11:17 PM.

Justin Hinds was so helpful and made our experience an easy and comfortable one. I appreciated his knowledge and sense of humor. Finance manager Christina was also extremely knowledgeable and helpful. She provided information without being overwhelming or only focused on the sale. No pushing from either person.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
1   Overall Experience
5   Price
5   Quality of Work

Loved it. They was great

By sheronda hernandez on 6/10/2017 at 11:31 PM.

They was good. Enjoyed the help they gave me in getting my car. This is a car I wanted a long time and I have my dream car thank you all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Salesman, DeAndra on 6/6/2017 at 1:13 AM.

DeAndre was such an awesome, friendly and helpful salesman. He made it so easy and comfortable for my husband and I. My husband is disabled, but DeAndre was patient, loving, and kind. Thanks so much for making our day.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great Service Manager

By Sonic Driver on 5/30/2017 at 4:15 PM.

Service Manager Chris make a service appointment easy to make and Shop Manager Juan provides outstanding service, taking time to explain what is needed for the vehicle.

I would recommend this dealer.