Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.4  
Price
4.6  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure sales tactics

By Burks1999 on 2/27/2019 at 11:53 PM.

Buying a used vehicle from Nick was as enjoyable as buying a car should be. At a different dealership, we had to fight three sales people to get our car keys back. It felt as though we were held hostage. At Tranum, Nick was friendly, helpful and knowledgeable and didn't pressure us at all. I will definitely send my friends and family to Nick when they are in the market for a vehicle.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

BAIT AND SWITCH

By Lookingforhonesty on 2/22/2019 at 8:55 PM. Helped by Keith.

Salesperson sends pics of vehicle & says they can get you in it @ desired payments. It's a totally different story when you show up at dealership. Dishonest!

I would not recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Used SUV Purchase

By Joel on 2/15/2019 at 3:05 PM.

Purchasing our SUV was painless. Nick is an awesome salesman. Never pressured us. Very friendly and professional. He met all request and most of all our expectations on how a purchase should be handled.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car

By Cutter415 on 2/11/2019 at 1:15 PM.

Tranum worked with me to get exactly what I wanted. Very professional, nice and easy to work with. I would definitely use this place again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience at this dealership

By Jessycatd on 2/8/2019 at 7:40 PM.

I am so happy I decided to check out the cars at Tranum! I have been dreading shopping for a new car and have put it off for months because it is so stressful for me. I met up with one of their sales reps Nick Gallagher and was pleasantly suprised! Nick was very knowledgeable, accommodating and made the experience easy and stress free. He helped me figure out which vehicle best suited my needs and wishes and I am happy to say that I drive my new car home that night! I would highly recommend Tranum and Nick to my family and friends and look forward to his help in the future. Thank you!

I would recommend this dealer.

Overall Rating

3.4  

4   Customer Service
5   Friendliness
1   Overall Experience
3   Price
4   Quality of Work

Terrible. Terrible. Terrible.

By codielilly on 1/3/2019 at 7:43 PM.

I am a 19 year old kid who made a HUGE mistake purchasing a vehicle this young, but my biggest mistake was believing what this man told me. I got my car repossessed of course but before receiving a call or showing up to my place of residence. He decided to show up to my work place and ask everyone there for my whereabouts. He is very close with the people who work at my dealership due to his experience in sales. But embarrassment from my peers was the result of his lack of consideration and reason-ability. When told I HAVE to bring the car to the dealership for temporary repossession I was in shock at first so I called the place I financed with (as I should) and tried to find a ride home from the dealership it was non-stop phone calls from this man telling me hes has a family to get home to and to hurry up. I then decided to agree with him due to his "reassuring" words such as "I see this happen all of the time trust me you will get your car back" or "if they let you make the rest of the payment then 100% you will get your car back tomorrow just come by at 9" he did not let me know what i'm coming at 9 for. I called off of work and showed up at 9 just for them to tell me everything I did wrong and why I probably wont get my car back. So under the impression that I wont ever see this car again I wanted to let him know that I did not appreciate the false reassurance and waste of my time showing up at 9 and calling off of work. And this man tells me "let me tell you straight the f**k up son, you need to man the f**k up and pay your s**t, dont come over here hitting up my phone with that bulls**t" I told him I will be writing a review on him and he threatened me to make sure I tell the truth or else he will come to my workplace and have word with my managers. I have no idea why he felt the need to bring my personal environment into the situation but if Tranum Auto Group truly believes this their best representation of their company, then I will make sure i go out of my way to save my fellow friends and family from ever tying themselves up with a salesman like this.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dan is the man!

By JinesiaS on 12/26/2018 at 11:25 PM.

My experience was unbelievable, I can’t stop shedding happy tears. He made my dream come true which was getting my little sister a car for Xmas.. he will not fail you... he will do anything in his power to make sure you leave out Tranum door with a permanent smile. He genuinely care about his customer.. I advise you to go to Tranum if you looking for a car ask to speak to Mr. Green

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Quick, Friendly, Efficient.

By 3dogstrav on 12/14/2018 at 3:15 PM.

Found the car on line. We traveled for hours to get there and where pushed for time. Nick understood we were pushed for time but didn’t rush us or hard sell us, giving us the time and free space to make our decisions in a relaxed atmosphere.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An honest blessing

By Alyssachristeen on 12/4/2018 at 6:40 PM.

I was lookin everywhere for a dealership that would actually help and not try and swindle me and someone told me about Tranum and is definitely get a car there again! Nick was amazing throughout the whole process and made it stress free which was great. 10/10

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best sales rep ever!!

By 300 on 12/6/2018 at 10:57 PM.

Good man in Nick.....made things easy on my end. He really kept me in the loop....and put up with my ignorance of cat buying

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Never buying here again

By Amber278 on 12/1/2018 at 1:22 AM.

Well I will not be buying any more vehicle from Tranum... I have bought my last two from there but after the crap they pulled today... I will not refer anyone else and I will not buy from them again!

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Quick professional Service

By Caragon on 11/7/2018 at 4:10 PM.

I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Jonathan Sr. on 10/20/2018 at 10:34 PM.

This Guy Is The Man And Handles His Buisness With Whatever Is Needed & Christina Is Very Nice And Helpful !!!! Brad Is Awsome To !!! Money Talks Lol

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

AWESOME

By Sonic Driver on 6/11/2018 at 10:33 PM. Helped by Juan.

I most always pleased with the service I receive from Tranum Service Center. I recommend them frequently to friends in actuality and on social media.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

James Wilkinson is my car guy from now on

By 2015Passat on 5/16/2018 at 1:35 PM.

I had a great experience with James Wilkinson and Tranum as a whole. They had a great selection fo what I was looking for and they were honest. No games, no gimmicks, just a car, a conversation, a price and a purchase. I have been very happy with their service department and let them exclusively service my vehicle. While I wait, and never for very long, I scope out what is on the lot to figure out what I will buy next.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Automobiile Solution

By lwclaypool on 3/15/2018 at 11:51 AM.

They were very patient with me and were very helpful with all of my automobile issues. They were able help me with solutions to a difficult situation for purchasing two vehicles and having them serviced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Dealership Experience I Have Ever Had,

By SFCUSARET on 2/18/2018 at 1:39 PM.

This is the best little quite, Low pressure dealership on the planet, Dan Green did everything I asked him to do without question, It was so nice to deal with such a low pressure professional, The service department was very fast and polite, They treated me like I was the only one in the shop, and reacted very fast with my request. The feedback was exceptional. Christina made the financing part very easy and quick and comfortable as well as fun, She is so sweet

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Tire repair

By Richard on 2/13/2018 at 9:47 PM. Helped by Don’t remember names of those in Setvice Dept..

Repair persons very attentive and quickly repaired my tire. A little surprised that the new tires I purchased at your dealership still cost me $10 for road hazard repair, but was faster than waiting an hour or more at Discount Tires.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great inventory; great prices; easy shopping

By yogibarrister on 11/14/2017 at 4:35 AM.

I had a great experience with Tranum. They had exactly what I wanted and needed at a price within my budget. The staff were helpful without being too pushy. Even though I was shopping elsewhere at the same time, I was impressed that Tranum stood by. By the end of the process, I knew what vehicle I wanted. I am grateful for having met Dan Green, who brought me into the Tranum family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service and ever better staff!

By 1776 on 11/13/2017 at 10:37 PM. Helped by The detailer did a good job cleaning the car..

DeAndre and Christina worked with my wife and I, however it was Christina who got us a really good interest rate! Everyone in the dealership was friendly! I will definitely recommend this dealership to anyone looking for a car. Also, it was a very clean waiting room. Thank you both for working with us.

I would recommend this dealer.