Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Bought Rav4

By Shelli on 2/18/2019 at 6:38 PM. Helped by Xavier Medina.

I love the Toyota brand and have had different models for over 30 years. I was trading my Highlander in and downsizing to Rav4. I had done my homework online for new car pricing and trade-in value of my current car. Still, I hate the actual process of going to the dealer and having to haggle out the price. Xavier met us in the lot and was very casual, not overbearing and answered all our questions. We knew what we wanted and it was a matter of the little details. Xavier and Doug were extremely nice in getting the deal finalized. The other nice thing is that the dealership had a very large Rav4 inventory and was nice to see all types of price ranges in person. My only complaint would be that they were a little short staffed in paperwork process and it took awhile to finalize. However, they apologized for the wait and everyone was very nice. I have had 2 follow up calls asking how everything went and making sure I was happy. I would definitely recommend the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We went in for an oil change and came out with a new car!!!

By MrsMa00 on 2/13/2019 at 5:39 PM. Helped by Karen Blucher, Tom Christopoulos.

We went in to have our car serviced by Denise, who is wonderful, decided to look into lowering our payments. Tom took us to Karen who showed us, very patiently, different cars and finally Tom made the payments work and we decided on a 2018 new Rav 4. John walked us through the paperwork with much efficiency. We give them all 10 for their personalities!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive Buying Experience

By lpiazza44 on 2/13/2019 at 5:31 PM. Helped by Xavier Medina and Tom Christopoulos.

Xavier Medina and Tom were a pleasure to work with. Usually I am very uneasy walking into a car dealership but not this place. Xavier went the extra miles to make sure I got the answers I needed in record breaking time. He was even in contact with me on his day off! Not to mention, I live in Boston and purchased my RAV4 in Stuart, Fla. That alone, says it all! Very accommodating and very fair pricing. All around, great experience! thank you , Lisa Piazza

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

I dislike buying cars, until now...

By Due diligence on 2/8/2019 at 3:32 PM. Helped by George, Dougie.

I was clear when I drove into the lot and was greeted by George, that I do not like buying cars. I have been a BMW owner for 25 years. I was determined to buy the best SUV with my requirements in the market place. After checking, price, comparatives, accessories, interiors/exteriors, performance and MPG, I was more compelled to be open minded. Once I narrowed down my search Toyota was in my top two, I have previously owned the Land Cruiser, which I loved. My five star rating is an under statement, the staff and particularly George and Dougie finalized my deal. There was no intense pressure or aggression, this was very much appreciated. After test driving the Four Runner I was sold. The luxury of leather and complete and fun package I was in !!! The entire process was a delight. My kudos to George (a new hire) and Dougie for their politeness, ability to listen to my needs & desires and the outstanding professionalism they showed. Thank you all ! Let's see if service and follow up matches the initial experience !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Amoral34 on 1/31/2019 at 10:34 PM.

Christopher Miller was an excellent salesman and guided me through the entire car buying process! I will definitely recommend this dealership to others looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Steve was great and did the job to get us into a Rav4

By naomi.saphire.9 on 1/31/2019 at 7:58 PM.

Steve was great and John solved problems a week later and was so patient with me. He called me with answers and when I came back in was instrumental in addressing all my concerns.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Great Salesperson, okay price

By John Smith on 1/22/2019 at 11:00 PM.

Our salesperson Steven Silverstein, was excellent.He was personable, friendly, and a pleasure to do business with. I would highly recommend him to family or friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Salesman

By naomi.saphire.9 on 1/22/2019 at 11:08 PM.

Just worked with Steve Silverstein. Great guy and good listener. This is the guy to see for a car. Came back to this dealer because have bought 2 cars from them in the past. Denise in service is awesome. So working with Steve was just as good .

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

top service from Denise

By naomi.saphire.9 on 1/15/2019 at 8:35 PM.

Thought I had a brake problem on my 2015 Prius, call Denise in a panic and she got me in ASAP. Had a short wait and she was back to reassure me no problem and car was safe. This is the kind of help she gives to EVERYONE. She is the reason I would come back for both sales and service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Christopher Miller and Jarett were amazing to deal w

By Jason on 1/4/2019 at 3:48 PM.

Amazing Team Christopher Miller and Jarett were amazing. Amazingly good awesome thank you so much for your help From start to finish everyone was top notch

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great agent and easy process.

By captain on 1/1/2019 at 2:38 PM.

Salesman Steven was easy to do do a deal with and am happy with my new Highlander purchase.I will buy from this dealership again..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of SUV GREAT EXPERIENCE

By Suvjean on 12/14/2018 at 7:25 PM.

Excellent sales person Neville Selvera and financing Dougie Explained everything well from Financing to vehicle operation. Showed me where I take SUV for maintenance also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

found what we wanted

By camry2019 on 12/6/2018 at 9:46 PM.

Steve was able to find the car that had everything we wanted and needed He is very friendly and knowlegable. We will do are service at T.C. Toyota.

I would recommend this dealer.

Overall Rating

4.5  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price

TOYOTA BUYING EXPERIENCE

By FSD on 12/2/2018 at 2:56 PM.

customer oriented dealer. salesman Steven Silverstein was polite, informative and was considerate of time we had to spend at the dealership. no high pressure. Steve was well versed in all aspects of the buying experience, including his detailed knowledge of the car we purchased.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great job

By Neftali Torres 51 on 11/14/2018 at 11:20 PM. Helped by Mario Fernández.

They did a great job on the finance department. And the sales person, Mario Fernández, is a great guy. Straight forward. Real friendly and kind.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ask for Neville.

By Happy 4Runner Buyer on 11/7/2018 at 11:28 AM.

Neville was great. This is the second car I've bought from Neville and he couldn't be easier to get along with. No pressure, easy going, but with a lot of knowledge about the cars and understanding for the frustration that comes along with the always somewhat slow process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

relax friendly like a friend

By kline1949 on 11/5/2018 at 10:18 PM.

no preasure in buying is what i like most,honesty and fair price for my trade in.offer water,coffe made me fill relax comforble

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

Denied Service Dog to Go For a Test Drive

By Service Dog Denied on 10/21/2018 at 8:00 PM. Helped by Todd Sales called over by another Used Car rep who had an appt..

On Sunday, 10/21/2018, I went to Treasure Coast Toyota to test drive a 2017/2018 Sienna. I made it very clear that I just wanted to test drive a Sienna due to reviews on the pick up and go in traffic. The Sales Rep Todd wanted to know about if I was ready to buy today and I said NO. My instructions were be firm.. Am I buying a Toyota? Absolutely! this coming week, but not today due to time. The first rep I spoke with when walking in the door kept telling me I should just buy a new 2019 since the Certification vehicles were $3000. more. Why, Toyota researched them for warranties. When they took my information, Todd went to get me the keys. He came back 5 minutes later stating that my Service Dog was not allowed in there cars. If I asked, yes I have carpets in the car for beach days that I would have happily laid out. But No, No DOGS. Even Service Dogs. Needless to say, they won't receive my business. What ticks me off the most is that now I have to find another dealership versus my home town Toyota dealer. So much for supporting the business in Stuart.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great dealership

By Brandon on 10/25/2018 at 5:28 PM.

Found a great truck at a good price and staff was really pleasant. Would definitely recommend to someone looking for a deal on used vehicles

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Neville Silvera

By GolferP on 10/23/2018 at 3:05 PM.

Neville Silvera is a friendly professional salesman after listening to our needs for a new automobile he guided us thru a few cars until we found the right one. We spent the entire afternoon with him and felt like we were dealing with a friend. I feel assured that if we have any issues with our auto that Neville will definitely resolve them.Thank you again Neville. Patti Rudolph

I would recommend this dealer.