Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
1.4  

Dealer Reviews

Show:  

Overall Rating

2.8  

3   Customer Service
3   Friendliness
2   Overall Experience
3   Price

Tri County Toyota the Good and Not So Good Truck Purchase

By NotSoHappy19! on 8/9/2019 at 12:42 AM.

Kyle Richter was a friendly and knowledgeable sales man so that was the good part of the experience. The very not good part was I agreed to leave a $500 deposit and come back to purchase the truck the next day. The agreement I signed reflected $500 deposit and the finance guy put a $2,000 deposit amount. I believed $500 would be the deposit amount so I did not bother to look at the credit card slip. My big mistake. From now on I cannot take people at their word and have to check everything. I understand a transposition keying error can happen but there was not the case. The next day I went to purchase the truck and asked for the $2,000 refund back to my credit card. The did refund my card but not until after I signed all the legal documents to purchase the truck. I felt like I was being held hostage until the deal was concluded. My advice is to always check and double check everything before your sign anything.

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
3   Quality of Work

Toyota Care

By gmsmith8 on 8/2/2019 at 7:37 PM.

Not impressed at all from the minute I had the car towed to the dealership. I needed 3 tires which were covered and I asked to also repair door dents under my coverage. The women called back and said it was not covered. She said it was on a seam and the painless dent removal wouldn’t work. I asked about the other dents and she said there weren’t any??? She didn’t even look since they were obvious on the drivers side door. I said just do the tires and that’s it. Her response was ok then. Meanwhile the car needed an inspection (due August). They never brought it to my attention when I picked up the car. I called Faulkner on the way home and they were able to get me in to do inspection, front bakes/ rotors replaced the one tire that wasn’t replaced the day before, Balanced and aligned the car. Offered to shuttle me to work. Bottom line- I spent $800 dollars at another Deakership and felt valued!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, in love with the new truck

By kevinrath on 7/8/2019 at 11:04 PM.

Kyle was great. I came in after work around 5:30 to look at a specific Tundra and Kyle was very helpful. The dealership was very busy at the time but Kyle took the time to answer all of my questions and help me get on my way. I would definitely recommend Tri-County and Kyle to anyone looking to get into a new or used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By RobS on 7/2/2019 at 2:11 PM.

Paul Johnson made the car buying experience easy. He is knowledgeable and informative, offering options and suggestions that helped guide our decision for the perfect family vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new Rav 4

By Corey on 6/28/2019 at 2:38 AM.

Kyle was great. My fiance and I came in late on a Friday night and he was patient and very helpful. He stayed late to answer all of our questions and it made for a great experience. He didn't pressure us into buying but just gave us the options and the facts.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recent Purchase of Vehicle

By Elie G. on 6/28/2019 at 12:40 AM.

Recently purchased a vehicle from Tri County Toyota and I had an amazing experience. The staff is friendly, very professional and knowledgeable. I worked with the sales consultant, Paul Johnson, and he provided great service and an amazing car! Highly recommend to anyone looking to purchase a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

4 Runner

By T.L826 on 6/23/2019 at 2:01 AM.

Just got a newer 4 runner! Paul was helpful and patient through the whole process, he really worked hard to get the numbers where we wanted them. It's awesome that there is a great dealer this close to home !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service

By Donna and George on 6/20/2019 at 1:42 AM.

We recently bought a 2019 RAV4. Mike Bertino was our salesman. He made the experience pleasant and hassle free. He didn’t pressure us, and listened to our requests and did his best to meet every request. Justin in the finance department was pleasant to work with as well. We’ve been leasing from Tricounty Toyota since 2010, and can’t imagine going anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By RK8734 on 6/13/2019 at 10:17 PM.

We had a Great experience with Kyle. He is Very knowledgeable and always willing to help with any questions. Thank you for all your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Friendly no pressure service

By donna on 5/22/2019 at 2:25 PM.

I recently purchased a used Mini Cooper from Tri County Toyota. The salesman George was friendly and did not pressure us. The sales manager John was so patient with us. John made my dream of owning my first Mini Cooper come true. It was really worth the drive. I will recommend Tri County to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales & Service

By astroal on 4/4/2019 at 2:55 PM.

No pushiness in either Service or Sales. I knew what I was looking for in a new car and I found it in a Highlander.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest and knowledgeable.

By jasper1936 on 3/28/2019 at 6:51 PM.

The one thing about this dealership is that I didn't feel I had sales representatives following me around the lot breathing down my neck. I know management may not agree with me , but that pushiness turns me off. If I feel comfortable I will come into the showroom for someone to help me and I did. Purchased a 2019 Yaris . I also wanted it in particular color choices, which they found with out acting like it was a problem like one of the the non Toyota dealerships did.I may never buy another new car but I will referr this dealership and Anthony Cellucci to my friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

RAV4 for Camry

By Terry on 3/28/2019 at 1:21 AM.

I have leased 4 Toyota RAV4's and a Sienna from this dealership in the last 14 years. The lease on my RAV4 was expiring and I expected to transfer into another RAV4. However I felt the price was a little high, so I decided to consider the Toyota Camry. It's easy to get into a system of selecting the same vehicle time after time, but now I have changed from an all wheel drive to a front-wheel drive vehicle, I am equally happy. I'm now driving what I really need and want. The whole experience was perfect.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

i liked this dealership

By vi on 3/18/2019 at 8:41 PM.

they didn't waste my time, i believe that they are honest, and professional. i bought my car from them. i live in the poconos, and there is a toyota dealer less then a mile from my house, i think i like tri county much better then the dealership right near me. the biggest thing is, when i said no to something, bruce and john didn't try to endlessly change my mind, they respected my wishes. i intend to return there for service to my prius v, as well, and i am expecting to be happy with them for this as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Dlawrence on 2/25/2019 at 2:49 PM.

I had a wonderful experience at the dealership. Kyle was very helpful and explained everything with ease. Kyle help me setup my car. And thank you Justin. I would recommend someone to this dealership and would buy from again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By almostspring96 on 2/15/2019 at 12:01 AM.

Kyle Richter was the best car salesperson I have ever dealt with. He was patient with my many questions and was very knowledgeable and never pushy. I look forward to going back to him when my lease is over in 3 years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Allison.bevan on 2/10/2019 at 4:47 AM.

Kyle was very great at communicating and being very patient. Never felt pressure and always felt heard. Would recommend this dealership from sales all the way to finance dept.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

exceptional buy

By coghtn on 2/9/2019 at 9:33 PM. Helped by Jordan Jaynes.

I went to this dealership just to check out a car on my list with no intention to buy at this time. I knew the price I was looking for over the research I had done. My salesman ,Jordan Jaynes, just starting this position was very good at presenting a deal. After some adjustments to the price, I got an excellent deal, one of the best of my car buying over the years. If you are looking for a Toyota, check out their pricing at the dealership. Much better than what is advertised. I am extremely happy with the way this deal transpired.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat Customer! Paul Johnson knows what’s up!!

By Jimenezzr on 2/8/2019 at 7:35 PM. Helped by Finance Manager.

This is my 2nd time purchasing a vehicle from TriCounty Toyota. Paul Johnson is always very helpful and actually listens. Works with your budget and is also able to provide other options. Prior to my 2 visits with Paul I have been at other Toyota dealers and I would say TCT and Paul are the best. I would definitely recommend and go back to Tri County. Forgot his name, but the Finance Manager came out and said, We will do what we need to get what you want at the price you want!! Whaaaaaaaat!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

2019 Toyota

By Ffarrell on 1/20/2019 at 5:40 PM.

Paul got me the best rate and percentage he could and showed me options. Paul worked with me and the team to insure I was happy.

I would recommend this dealer.