Dealer Reviews

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Overall Rating

3.6  

4   Customer Service
5   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Problem with transmission from day one,seat belts cut....

By perk1957 on 6/14/2012 at 2:11 AM. Helped by bob daniel.

Problem with transmission from day one,seat belts cut. Couldn't find issue to fix transmission and won't go the 50/50 to help fix it because they couldn't find the problem and said the company that does work for them couldn't either. Problem is it was looked at by a transmisssion shop who said it needed rebuilt or changed and that was ignored but they paid to have him look at it. Now the transmission has to be replaced or rebuilt at our expense only and it has been an continual problem. We were told by an Police officer it should have never been sold with seat belts that way we only got silence we they were told and now we have to see they get replaced to be legal. The salesman was and is awesome but he can only do as his boss allows. We love the truck itself and they aren't easy to find. We said that we would go back when we got ready for another truck again but once the truck was ours things changed service wise and our attitudes have changed.

I would not recommend this dealer.