Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.4  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.6  
Quality of Work
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Prstn44 on 5/23/2018 at 6:52 PM. Helped by Kevin and Dennis.

Kevin and Dennis did an excellent job, would definitely recommend them to anyone looking to buy a truck. They made the purchase fun and easy.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price

Shady GPS tracker

By Shady Trucks Only on 5/2/2018 at 6:22 AM.

I took a weekend trip to Mexico, and each time I started the truck I heard a weird beeping sound. When I got back to AZ, I decided to check for the sound, which had stopped. Under my steering column panel, I found a GPS tracking device (look for a small black box, about the size of a garage door opener, with a green sticker that says "THIS SIDE SKYWARD-SWAT3E". This was installed on my truck, without my knowledge or permission. You can unplug the harness and remove the device. It does have a battery inside which I also removed. If you have made a purchase at Trucks Only, you may want to see if they are tracking you as well.

I would not recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!

By rebeccared50 on 5/1/2018 at 6:29 PM. Helped by Kevin, Dennis, Tom, Derek.

I needed a truck with a hitch. I found a gorgeous GMC Sierre, but it didn't have a hitch. They were willing to install the hitch as part of the sale and took care of the issue with the tailgate as well. Kevin was excellent and everyone there was friendly and helpful. Even when they had to trade out the back bumper to put the hitch in, they took care of it and got my truck back to me on time and as promised. I would send any of friends and family to them.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Fast & Easy & Painless!!

By Renee on 3/27/2018 at 8:11 PM. Helped by Dave Levine & Dennis Stark.

I called Dave Monday Morning and told him everything that my husaband and I were looking for in a truck. He called me a few hours later to tell me what he found......we drove home a truck that night! We appreciate Dave and Dennis for staying past closing time so that we could finish the deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience

By Kenyon Anthony on 3/21/2018 at 6:28 PM. Helped by David Levine and Dennis Stark.

I highly recommend this dealership for anyone looking for a vehicle. Bought a 2015 frontier from them. It was refreshing to deal with such straight forward car salesmen. They listened to what I was looking for and worked a deal to fit my needs. The deal was fair and straightforward. No tricks, just served the needs of the customer. The way it should be. Thank you David Levine and Dennis Stark.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By J R Mercier on 10/16/2017 at 6:28 PM. Helped by Sam Meranda.

Pricing was clearly marked and very fair trade in value. CARFAX was available. I felt Sam was sincere and honest. Amazing team to work with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Pressure

By JB on 9/27/2017 at 1:09 PM.

Great experience from the time we got there to the time we bought our truck and left. Follow up was good for an item (bed cover) that needed to be replaced. They did it at their expense. Would recommend others to them and would buy my next truck from there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By Kassandra4 on 9/7/2017 at 6:34 AM. Helped by Sam.

Sam and Dennis are good people and very friendly. Sam really helped me find the car that was best for me. He was very professional, personable, and I could tell that he had my best interest at heart. I appreciate everything they have done for me and I recommend them to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customers

By Fordgal on 9/4/2017 at 10:15 PM.

My husband and I would highly recommend this place if you are looking for a new vehicle. We would like to say a big thanks to Doug Dennis and Charles on helping us pick exactly what we were looking for. We can't be any more happier with our purchase Thank you guys again. NACHO AND ESTELA

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, No BS Dealership

By Tammy N on 8/14/2017 at 8:30 PM. Helped by David.

Dennis, Derek and David were AMAZING. This dealership and these guys hit the nail on the head with customer service. No bs like their neighbor. Thanks for making ours and our sons first car-buying experience a pleasant one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you

By Damon on 8/6/2017 at 5:36 PM. Helped by David.

These dudes were amazing I'm really happy with my new truck buying was made so simple with the funny and honest crew I would defiantly recommend Trucks Only to anyone I'm very pleased

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trucks Only purchase - Ford 150 King ranch Super crew

By Kathy R on 7/18/2017 at 11:33 PM. Helped by Sam.

We searched the internet for weeks before narrowing down the truck we wanted. We bought our Ford 150 King Ranch, super crew cab, at Trucks Only and we are very happy with it. No hassles from the start, Sam was good to work with and we drove off the lot in a couple of hours. Following week we stopped by the service department in Mesa and asked about fixing a broken window switch, bent hanger on muffler and back up sensor. Dave at service dept. said no problem and had everything fixed with NO charges to us. Good as new. That is good customer service. and that's the way to do business if you want repeat customers and rely on your reputation to support your valuable business. Thank you Trucks Only.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

was fantastic

By Bridget Laughlin on 7/17/2017 at 4:53 AM. Helped by sam Dennis.

sam was great went above and beyond trying to get me into a car wasnt ever pust very straight forward on could do for me. was awsome experience.I would come buy there again.the team was great

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fourth vehicle we have purchased from these guys

By Tammy Lynn Butler on 5/29/2017 at 9:39 PM.

Charles made the experience great. This was our fourth purchase from this location and as always, we left very happy. My son made his first big purchase today was really excited about the whole process. Everyone was extremely helpful and there was absolutely NO PRESSURE. Dennis and Doug were very professional and friendly. We will definitely continue to use Trucks Only on Bell Rd. Thanks for a great experience and making my son's first time buying a car an amazing one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out-Dealerized Lifted Trucks

By Strobel113 on 4/26/2017 at 11:48 PM. Helped by Junior.

So I needed to buy a Diesel truck to pull my new camping trailer. I started looking at Lifted Trucks on Bell Rd. as I was a previous customer. They wanted to, in my mind, screw me into a truck that they wanted a deal to work in. After looking around, I stopped into Trucks Only and the sales rep Junior, showed me a diesel I'd be interested in, but the truck was at there Mesa location. The sales rep offered to drive himself to pick up the truck in rush hour traffic if I wanted to see it and brought it back up to me, that night. We came back to test drive the vehicle, wanted to purchase it, and the employees stayed late that night to make the deal happen. Even with me bringing my own bank for financing, they never gave me any issues. A week later I had some extra work done on the truck and they were more than willing to take care of my issues. A+ rating from sales rep all the way to the end.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Good experience at Trucks Only

By Desert Rat on 4/4/2017 at 1:45 PM. Helped by Mike Marchard.

We let the salesman know our needs and salesman Mike Marchard found what we needed. After the truck was inspected by our mechanic we were able to negotiate a deal with Sales Manager Doug Rogers. All the personel at the Phoenix Trucks Only on Bell Rd. were professional and courteous.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fast Ez great people

By Weisenhuth on 1/6/2017 at 6:34 AM.

I knew what I wanted when I walked through the door, No hassle & Fast! Everyone was super friendly and EZ to work with. Thommy was pretty cool🤘 Love my new ride?? Thanks!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Charles is the BEST!!!

By DaisyGirl on 12/16/2016 at 7:01 PM. Helped by Charles Madden.

I called your office and Dennis referred me to this site. I usually feel weary of car salesmen but Charles was really great and seemed trustworthy, I feel like I have a friend forever. He really helped my family and I, we love our new ride. Trucks Only, DO NOT LOOSE HIM!!!! Thanks, again, Charles! Merry Christmas to you all!

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Practically permanent check engine light

By Chevy buyer on 11/10/2016 at 12:00 AM. Helped by Travis again..

Has been about nine months now. We continue to return the vehicle for check engine light. This time we purchased the new parts to be sure the correct parts were used. Always a crazy excuse. This time light came on immediately when vehicle was returned to us. How could they not see the light before they gave us the vehicle back? Why are they so unable to fix this vehicle?

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect first vehicle purchase experience

By Kyle_Gunville on 9/15/2016 at 2:00 AM. Helped by Bradley Moore.

This being my first vehicle purchase I wasn't sure what to expect or hardly what I wanted. After visiting 9 other dealerships I ended up at Trucks Only. Sales associate Brad Moore assisted me immediately. John Freeman gave me some really good insight as well. At almost every dealership I had been to before I felt rushed and pushed into a vehicle. Brad worked very patiently with me and introduced of good options within my difficult price range. Finally I decided on a Dodge Ram that I couldn't be more happy with. 5 star experience without a doubt. I'd refer anyone looking for a quality truck to not only Bradley Moore but to the dealership as well.

I would recommend this dealer.