Dealer 2-Year Rating

Overall Rating

1.5 / 5
Customer Service
1  
Friendliness
2  
Overall Experience
1  
Price
2.5  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Dealer knew truck had mechanical issues before they sold it

By Jarrodb34 on 8/30/2019 at 4:58 PM. Helped by Teddy, Barry, Erik.

Use caution when buying from this dealership. Trusting these guys was a $16,000 mistake for me. Bought a truck and after signing paperwork and paying them the salesman agreed to put fuel in it. The salesman drove and the truck didn’t even make it to the gas station before it started messing up, and they refused to fix the truck said there’s nothing they can do for me I bought it as-is. I even filed a complaint through the attorney general trying to get the issue fixed. during one conversation one of the salesman even admitted they knew truck had a mechanical issue before they put it for sale on their lot.... I’m sure there are plenty of honest dealerships in NC but this place isn’t one of them

I would not recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Awefull experiencep

By Trying to buy a Mustang Convertble on 8/14/2018 at 2:07 PM. Helped by Eric Taghechian,.

First saw the car on FB marketplace. Asked about car. Was told $5,000. Made an appointment on Saturday to see it. While on the way we were told the car was at another dealer. Got there drove the car and tried to talk price. I had cash to buy the car!! Told them the price I was quoted and the salesman did not want to talk to me. I tried to leave a cash deposit so we could talk to the owner. They would not take my money. I was told by the FB marketplace rep that I would get a call on Sunday by the owner. Call never came. Monday at 3pm I call the dealer. They tell me they never qouted me a price over the phone. I have text to prove it. Then say that someone is buying the car right now. I asked why I was never called back a back about the car? He said the owner was out of the country for 10 days and they would never sell the car for 5k. But the car sold for 5.6k without even given me a chance to buy.

I would not recommend this dealer.

Overall Rating

2.0  

1   Customer Service
2   Friendliness
1   Overall Experience
5   Price
1   Quality of Work

Poor quality/service

By ashumpert123 on 3/8/2016 at 7:42 PM. Helped by teddy.

I was very interested in buying a car they had for sale. Teddy even dropped the price $500 right off the bad because I was traveling from Columbia, Sc...that was red flag number one. Number two, through my reseach from the reviews online and on their facebook...I cound not find one positive comment for this "Auto Mall". Because of reason number one and two, I decided to call back and cancel my interest with this car. Reason number three happend when some woman answered the phone saying, "whos dis" as if she was trying to catch her husband/boy friend cheating. Mean while, the "car salesman" Teddy gets on the line and I tell him why I am un-interested, insted of backing his business up, he AGREES with me and tells me to have a great day! I am so greatful for these comments and that did not fall for any of his "good deals"!!!!!

I would not recommend this dealer.