Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Kmark on 10/15/2019 at 2:51 PM.

Great service across the board. CJ was excellent at explaining and demonstrating the features of several vehicles and took the time to thoroughly test drive the vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and excellent service

By Maggie on 10/14/2019 at 3:24 PM.

I'm very happy with the service that I received at the Subaru dealer. Shawna was very nice, friendly and she knows her product well. Everyone at the dealer was very friendly. I do recommend Shawna and the Subaru dealer for the purchase of your vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great service

By userman on 10/15/2019 at 5:22 AM.

Great friendly service. Worked diligently to make the sales process quick and easy. Would recommend to friends and family. Made me Feel at at home

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a great experience at Tucson Subaru.......Again!

By smarsh70 on 10/15/2019 at 2:02 AM.

It was a year ago this month that Anthony Taormina at Tucson Subaru helped us with the purchase of our Subaru Crosstrek! We had such a great experience with Anthony that we recently called him up to help us with the purchase of our Subaru WRX. We now have his and hers Subaru and we couldn’t be happier!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Kevin Gribble

By Tom Wachter on 10/15/2019 at 12:22 AM.

Kevin was super! He was personable and knows his Subarus. Went in looking to learn more about the Assent. Started looking at the Outback after looking at the Assent and deciding it was a bit large for our needs. Kevin found a great deal for a 2019 Outback. We were sold. Can't thank him enough for all his patients and work to take the very best care of us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best communication

By Carolen007! on 10/14/2019 at 10:43 PM.

I have spent the past 25 years dealing with Mercedes and Lexus dealerships. This was my first Subaru experience and I was pleasantly surprised. Best communication and on time delivery of services that I can remember. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Tucson Outback 2020 on 10/14/2019 at 8:27 PM.

I decided to downsize from an SUV I had been driving for 17 years to an 2019 Outback. I had a very good experience with everyone at Tucson Subaru. Sadly, my Outback and I only had five days together before a driver made a turn when he did not have the right of way and he plowed into me. That was the end of the first Outback. Soooo, I was back at the dealership on Friday and now have a 2020 Outback. Both experiences at Tucson Subaru were positive. Now I look forward to just seeing the Service department for routine maintenance for the next three years :).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patient and knowledgeable

By Annemiddaugh on 10/14/2019 at 3:40 PM.

CJ helped me pick the right car for me. His patience resulted in me avoiding buying the wrong car for my needs. Thank you CJ

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service as always !!

By DryRatHere on 10/14/2019 at 3:38 PM.

Dealer team has people who are nice and do quality professional work . They listen and are a great help for those of us who need transportation while our vehicle is being serviced. I always ask for Jade Hillard who is very knowledgeable and experienced-- all others are good also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very accommodating

By James43678 on 10/14/2019 at 3:22 PM.

We took a long time deciding and test drive a lot of vehicle and Greg was very patient and helpful the entire time and gave me a lot of great information about my different options.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and friendly

By Shawn D on 10/14/2019 at 12:34 PM.

The sales and financial team are very helpful and take there time to make sure that you are completely satisfied and understand the process. Would definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Experience better than most

By Garry on 10/14/2019 at 5:50 AM.

FRIENDLY, HELPFUL SERVICE I really don't have 25 words to describe my experience. Trying to work with a auto dealership is a pain. There.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Out of state and smooth as silk!

By Pleased in Ohio on 10/13/2019 at 10:15 PM.

I found my used Crosstrek online and the long distance purchase could not of been any easier if I had been sitting at the dealer. Salesman, Anthony, completed the process quickly and without a glitch. Louie in finance was great to work with also.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Extraordinary sales service

By Rose on 10/13/2019 at 10:13 PM.

I did not intend to buy a new vehicle. I went in to have an airbag replaced in my current Subaru. I was killing time by checking out new Subaru’s. Ken Murch was the best, he never pressured me. He gave me the facts and answered all my questions to my satisfaction even if I asked more than once. He made me feel he cared that I was satisfied with the transaction and happy with my new Subaru. He made sure I had everything set up in the vehicle I needed and that I had the knowledge to operate it safely and with confidence. His extraordinary care for this client and belief in his product convinced me I couldn’t go wrong. Now if finance and service matches his care and dedication this dealer will have a winning team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

subaru 2020

By new car on 10/13/2019 at 1:37 PM.

Shawana was very good to work with. Enjoyed this buying experience at Subaru. Would highly recommend coming here first before going out of town. Curt was very organized and did not pressure us in buying any add on expenses. Many papers to sign but went very well and efficent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place!

By Kathie on 10/13/2019 at 12:34 PM.

CJ, Jennifer are two people we dealt with and they treated us very well. There was no pressure talking to buy any vehicle. CJ listened to what we wanted and the price range. They made it happen and we have a beautiful pre-owned Subaru. Thank you CJ!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience!

By emily1 on 10/13/2019 at 4:32 AM.

The customer service was excellent. I started with a lot of hesitance as a first-time car buyer. Ken was patient and able to answer all of my questions. The facility was clean and had delicious cookies. Everyone who helped me was great, including Curt who went over the finances. I am happy to have a new Subaru and look forward to coming back for whatever I need!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy to buy from Tucson Subaru

By TucsonLMT on 10/13/2019 at 12:44 AM.

We were lucky to work with Ben Morales during our recent purchase of a 2017 Outback. He really went above and beyond to make sure that our questions were answered, any problems were taken care of, and that we were comfortable with our purchase. Jay Rau in the service department was knowledgeable and thorough in explaining a small repair that we needed, and made sure that he had the right people there to help us. Thanks for an overall positive experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Mike on 10/12/2019 at 7:41 PM.

Bob Wilson is very professional. Very good inventory selection. The finance gal sure knows her stuff. The seven year or one hundred thousand mile warranty power train is something new to us. The service department does a great job as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super service

By Cargirl on 10/12/2019 at 7:39 PM.

I love my new Subaru. The service at the Tucson dealership is outstanding. Thank you C.J., Tracey, and Steve N. This is my Third car from this dealership.

I would recommend this dealer.