Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

Great experience

By ned33 on 7/21/2018 at 1:41 PM.

CJ Nichols did a great job helping me select an Outback that I love. He is personable and knowledgeable and took his time going over all the features making sure I was completely comfortable before driving off. I recommend him highly.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Our fourth Outback

By Tom B on 7/22/2018 at 10:23 PM.

The purchase of our fourth Outback was accomplished in a very professional manner. Joe made the process easy and was very helpful in getting us the car we wanted at the right price. Given that we were able to do every element of the transaction by e-mail or phone was especially a plus. This shows that the dealer staff is willing and able to satisfy a customer's needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Upfront Purchasing Experience

By BRZ Forester Owner on 7/22/2018 at 8:44 PM. Helped by Kevin Gribble.

I was able to get a good price for a new BRZ via emails. My sales person, Kevin Gribble, even gave me the price of the dealer installed options before hand, so there were no surprises in the total cost. So if you don’t want to see “smoking Joe”, free hot dogs, big tops, repo deals, nitrogen filled tires, or other gimmicks, this is a dealership for you. Since I did not trade in the car I drove in, they even drove my own car back to my house, a 40 drive!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By victoriap on 7/22/2018 at 5:50 PM.

Steve was by far the best cars salesman I've worked with super friendly and made buying a car easy and stress free! He deserves a long paid vacation! Amazing!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Put back Owner

By Papahotshot on 7/22/2018 at 1:06 PM.

CJ and Jennifer in Finance of Tucson Subaru placed us in the car we wanted, price I needed, with an experience We enjoyed! Thanks CJ!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Used car purchase

By D.k07 on 7/22/2018 at 3:29 AM.

How nice to meet efficiency and no pressure at a car dealership. I would recommend Tucson Subaru, the staff seemed happy to be working there and very knowledgeable about their product.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First New Car Success!

By firstnewcar on 7/22/2018 at 1:31 AM.

First, of all, the dealership is very attractive, comfortable and welcoming. The staff is extremely friendly. Ken was a pleasure to deal with and was able to answer all of my questions. He was very patient with me. Since I was buying my first brand new car, I was quite particular and indecisive. Ken was able to assist and helped narrow decisions down. Once I finally decided, financing was a breeze!I love my new Forester!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying Used Escape

By DRS on 7/22/2018 at 12:26 AM.

Very positive experience. Steve helped us to find the perfect car even though it was not on the lot yet. Financing was simple with no pressure to purchase extras that were not desired.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Randy on 7/22/2018 at 12:16 AM.

Steve w did a great job. Honest and efficient. Really nice dealership and would recommend to anyone desiring new or used car. Traded my bike.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Steve was fantastic!

By Kamp on 7/21/2018 at 11:46 PM.

Steve was honest, knowledgeable, and genuinely nice. A pleasure to deal with. He did not try to upsell us anything. He knew what we were looking for and did his best to work with us. I would buy a car from him again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By sm7979sm on 7/21/2018 at 8:23 PM.

everything went perfect, had a loaner car arranged and I did not wait more than few minutes for it. I was informed when my car was ready ahead of the scheduled time and every person there was as friendly and helpful as possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience.

By Confe68 on 7/21/2018 at 6:38 PM.

This is my second time buying a Subaru Forester with Kevin Gribble, very helpful and answered all my questions. Curt was efficient and fast with the paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Good People, Good Car, Good Price!

By Bigtab on 7/20/2018 at 3:09 AM.

Sean was very helpful, even though he was filling in for a vacationing CJ. The Outback sold itself, but he and Louie were very helpful and informative.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

I love my car!

By Renee07 on 7/20/2018 at 12:04 AM. Helped by Monica Schivone.

I walked in, having already decided that I wanted a Crosstrek. Monica helped locate the three cars with the specifications that I desired. I test drove 2 different Crosstreks without feeling rushed. I came in the next day to purchase my car. Because Monica was out, Sean helped me by explaining all about the car, it's functions, and additional options. Sean did a great job, making sure that my car was ready, and that I was ready for my car... equipped to use the voice activated, hands free apps! I love my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car. Great sales team

By Cjk on 7/19/2018 at 8:28 PM. Helped by Anthony.

Very clean experience with great sales and demo. Efficient and pleasant paperwork personnel Sales area iOS nicely set up with snacks and beverages Service area and personnel appear competent and friendly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By MRain on 7/18/2018 at 9:19 PM.

Thank you for all your help during my purchase! Both my salesman and financer were great and answered l my questions. I love my car!

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Professional and accommodating

By Tucson Subaru on 7/18/2018 at 1:14 AM.

All contacts at Tucson Subaru handled the transaction with professionalism. Mike Haney was helpful and thankfully provided a “no pressure” overview of the car we were interested in buying.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second Subaru

By jupiter97 on 7/17/2018 at 4:42 PM.

After months of deliberating, we finally decided on a second Outback and Joe M. was very patient with us. He got us a good price with all the features we wanted. The service was professional, kind, and personal. Thank you very much.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service

By celvasquez on 7/17/2018 at 12:23 PM.

Went above and beyond, helped me with the process as a first time buyer. He was really friendly and outgoing and knowledgeable. Highly reccommend Ken at tucson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful and reliable salesman

By wittmans on 7/17/2018 at 4:33 AM.

Trent was efficient, professional, and friendly to work with. He worked quickly to find us the perfect vehicle, and we were in, out, and on our way in no time. He was honest in his recommendations in regards to which vehicles fit our needs, and he didn't push any vehicles at us. We'll happily use him again in the future when we need a new vehicle.

I would recommend this dealer.