Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Excellent experience!

By jim123 on 4/29/2019 at 9:01 PM.

I stopped by this dealership as family and friends had recommended the Hyundai Santa Fe. Mr. Tartaro greeted me a friendly, but professional manner. He listened to me describe the type of car I was looking for, and then proceeded to find the model that best fit my needs. He was very familiar with the product and was able to demonstrate the features in an easy to understand manner. Tony was very easy to work with. At no point did I feel pressured or that I was being "oversold". He was very accommodating and his followup was thorough. I would highly recommend Tony and the dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful Experience

By MczBos2019 on 4/27/2019 at 4:24 PM. Helped by Anthony Tartaro.

Working with Anthony Tartaro was a wonderful experience. He worked with me to find the best deal, in a last minute purchase on a Santa Fe. His professionalism and friendly demeanor made me feel comfortable from the get go. I had the opportunity to drive three models, and ended up with the 2019 Santa Fe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I totally recommend this dealer the staff is very friendly

By xkelvinprx on 4/19/2019 at 12:49 AM. Helped by Anthony Tartaro.

As soonest i went in Anthony Tartaro approach me and made sure i felt comfortable and he was very friendly and very professional and always made sure meet my expectations wich he did very well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Taylor

By Bmcguire on 3/25/2019 at 5:22 PM.

Great working with Taylor. She listened to my needs for a pre-owned vehicle and found the perfect match! Professional, friendly, knowledgeable... so glad to have her on my car buying team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales review (Chris)

By caitlin on 11/23/2018 at 12:06 AM.

My mom and I came in to look at several vehicles for school. We were greeted warmly at the door by our salesperson, Chris. We explained to him what we were looking for, and he made our experience easy and transparent. I would recommend Chris and the dealership to all my family and friends. Don't pass up on the good deals they have.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superior Service

By Fittsy8 on 11/10/2018 at 4:11 AM.

I came in last week to look at a car and Chris was extremely helpful and knowledgeable. He walked me through the process and helped me find a car that would work for my family and finances. I would definitely come back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recent Purchase from Hyundai of Plymouth

By bpkimball on 11/2/2018 at 8:16 PM.

I recently purchased a vehicle through Chris at Hyundai of Plymouth. He was very attentive to my needs and concerns and friendly through the entire buying process. He walked me through the features of the new car thoroughly and was able to answer all of my question from the test drive to the final agreement. I would definitely work with Chris again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By Mike510 on 8/13/2018 at 3:01 PM. Helped by William Melahouris.

As soon as I walked in the door I was immediately greeted and treated with exceptional care. Everyone was very helpful and always looking out for my best interest. Shane Taber was my direct sales rep and he was excellent!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a great experience purchasing a used car

By Ncassidy96 on 8/6/2018 at 1:57 PM.

Everybody at this dealership is trying to help you achieve your goal they aren’t looking to just take your money their end goal is to help you achieve what you came in looking to do

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

buying a used car

By Mr. Hudson on 5/28/2018 at 7:41 PM.

My experience buying a 2016 Mazda was excellent. Chris Caulfied explained all of the car's features and answered all of my questions in a friendly and professional manner. I would return to Hyundai of Plymouth again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Around

By Jcp6767 on 4/18/2018 at 6:33 PM. Helped by Jim, Kolton, Jacqueline.

Love this place! Service is the best. Service writers are very nice and knowledgeable. They always accommodate me, even when i don't have an appointment. The lady valet is super nice!! Car fixed on time and under budget. Will return.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and helpful

By Sarah066 on 4/18/2018 at 6:18 PM. Helped by Phil giovanello.

My overall experience was fantastic. My car sustained some water damage during a big storm. Everyone went above and beyond to explain the problem and assist me while contacting the insurance company. The entire repair went smoothly. I really appreciated the professionalism and kindness from the entire staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service department was excellent

By YGeorge on 4/16/2018 at 2:34 PM. Helped by Jim Gagnon.

I had my used car serviced and they were very friendly and professional. The work on my car was completed on time and on budget with no surprises.. The new management there is doing a fantastic job.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Customer Service / Car Buying Experience

By Anant Iyer on 3/24/2018 at 9:13 PM.

After looking for CPO cars for over a month, I found this dealership and I would say they made me feel lucky. I worked with Michael K and he was very helpful, efficient and professional. He definitely went above and beyond to accommodate my schedule to get my first car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A dealership and salesperson other dealers should model

By cedipirro on 3/16/2018 at 9:57 PM.

I am a repeat customer at Hyundai of Plymouth. I just leased my second car today. My sales person Chris Caulfied patiently reviewed and resolved each of my questions. They did not just sell me a car, they helped me buy a car and the right one for my needs. From the front desk to sales to the finance manager it was a no-hassle experience and I have gained a friend in Chris, If you go anywhere else be sure to go to Plymouth Hyundai, before you buy or lease elsewhere. Regards Chuck

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Visit of Many

By B&M Fountaine on 2/17/2018 at 4:07 AM.

I had a very trying experience at another dealership and decided to trade-in my car for something more dependable. I deliberately started my search at Tufankjian because of the ratings here and on other websites. I am very glad I did! My husband and I were greeted by Tyler once we started wandering the lot; he didn't jump us the second we stepped out of our car, like happens in a lot of places! I explained that I wasn't entirely sure what I was looking for, but I needed a good warranty and good service support; I'd chosen the dealership, not the car. Tyler absolutely rose to the challenge. We toured the lot, discussed the pros and cons of the various models, and he eventually suggested a test drive of a Sonata. When we got back, we looked into the various trim levels and I was not sure yet what I wanted. Inside, after crunching some numbers and coming up with some options, I decided I needed to do a little more research before committing. When I said as much, Tyler - and Hassan Ghadban, whom I believe is the manager - shook my hand and let us leave without pressuring us into a purchase. Today, I had a friendly email from Tyler thanking me for coming in and opening a line of communication should I have any more questions. I visited another dealership, decided I would be treated better at Tufankjian, and tonight I have a new Sonata in my garage. I got a fair deal on my trade-in, exceedingly friendly service, and ended up getting my new car under KBB, thanks to veteran and new-grad rebates. As a side note, my husband is a disabled Army Veteran, and the entire staff was both very respectful and very accomodating. We have a lot of trouble with access at dealerships, but the parts of this building and lot that I saw were all completely accessible, and that's before the advertised renovation is complete.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Authentic and Pleasant Car Buying Experience

By Joanne Cullen on 1/5/2018 at 7:26 PM.

Tyler did a great job of making us feel welcome and comfortable. He is extremely knowledgeable and there was never any pressure. He gave us plenty of options and we are very happy with the car we purchased. I highly recommend going to see Tyler if you need a car. He is a bright, friendly young man who puts the customer first!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great car buying experience!

By bigbadram on 12/23/2017 at 5:25 PM. Helped by Bruce Szumita.

Ryan, was friendly, enthusiastic and very knowledgeable. He and the rest of the staff helped to make our purchase easy and enjoyable! Thanks to all! Carol Costa

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

comfortable experience

By Naveed Yousuf on 12/22/2017 at 10:23 PM.

Having come into the dealership recently I met mr. Christopher Caulfield one of the salesman at the dealership he was very helpful and discussed in-depth all of the different available options as far as vehicles that I might consider. He spoke in depth about the Genesis which interested me he sounded very knowledgeable and was very helpful to me I just want to thank Chris and the people at the dealership in general who made the experience very easy going and comfortable one

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By wlmullin on 12/12/2017 at 5:18 PM.

I don’t have a single complaint about the process. Michael was attentive, knowledgeable, articulate, and professional during the entire transaction. Whenever something needed to be resolved or answered, he was quick to find out the answers right away. The sale was done very quickly, without any pushy sales tactics. All in all, the car-buying process was very easy and I can’t imagine anything the dealership could have done to make it easier.

I would recommend this dealer.