Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fabulous service

By Cheygurl on 8/17/2019 at 1:57 PM. Helped by Dee.

I had an appointment and I am perpetually early. They not only gave me one on one service, they had me out the door before the time I was due in. I love that as a woman I am treated with respect and never talked down to. Thanks everyone!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Very Pleasant

By Price Jan on 8/7/2019 at 8:21 PM.

I found Tony and Kashmir to be very pleasant, knowledgeable and patient with my purchase in June 2019. I also give kudos to Rocky and the service department!! Tony had to leave before we were finished with paper work, and Kashmir was very willing to complete the transaction.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Oil change

By Nance on 8/6/2019 at 2:42 PM. Helped by Dee.

I took my Sorento into tynans for an oil change yesterday. My service was professionally done right on time. To top it off they ordered a Lyft ride to take me to my meeting while they did the work.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly, no pressure customer service

By jill on 8/4/2019 at 9:09 PM.

I was impressed with Rocky. Thorough information, with no pressure to buy. Everyone was helpful and friendly. I am now driving a new car that I love! Jill Zerhan

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
5   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Engine replacement

By Lee3315 on 8/3/2019 at 2:24 PM. Helped by Dee.

Engine had to be replaced due to recall. Originally told it did t then broke down with my entire family in Wyoming after my grandmothers funeral. Just got it back after waiting 3 weeks. Dee was great. Would have been nice if they would have at least cleaned or vacuumed considering the course.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dee and the crew are amazing!

By Dawn on 7/30/2019 at 3:12 PM. Helped by Dee.

Always excellent service. Top notch, skilled and patient mechanic/techs. I have been bringing my KIA to Tynan' s for 7 years and I appreciate all they have done!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Down to earth

By Michele on 7/25/2019 at 7:40 AM. Helped by Dee.

Always have a smooth and quick servicing on my car. Service department personnel I dealt with was Dee and she is very informative and seems to love her job. Everyone very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Deegots on 7/25/2019 at 1:46 AM. Helped by Dee Christy.

I have been bringing my vehicle to Tynans for service for a couple of years now. They always take care of me and all my vehicle needs. I will continue to bring my car to Tynans for years to come.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and proper

By Samsquanch720 on 7/18/2019 at 3:30 PM. Helped by The service department manager.

Ever since I bought my kia from Tynans Kia, I've been pleased. Every time I get a service done, the staff is always upbeat and have a great attitude. I check it and with in minimum car is taken to the service area. I never have to wait more then 30-45 minutes and the service is done. I appreciate the service team as well as the sales team when I go to Tynans Kia

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service team is awesome!

By Susas on 7/17/2019 at 2:33 PM. Helped by Dee.

Dee in the service department is top notch! They always do a great job on our cars. Definitely recommend them to anyone - Kia owner or not.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience as usual!

By MitchMom on 7/16/2019 at 1:09 PM. Helped by Dee.

We have been using this service center since we purchased our first KIA in 2010. Two KIA vehicle purchases later and we’re still using this center for all our service needs. The genuine caring and quality of service has kept us loyal. From the initial hellos to the escort to our car upon completion and the free coffee/mini muffins/ and car wash in the middle, it really is top notch service! Can’t thank all the employees enough, but special thanks go out to Dee... she is the “face” of KIA to us! Always professional, knowledgeable and kind... it’s a pleasure doing business there!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Customer Service

By Rachel Smith Blum on 7/11/2019 at 1:03 PM. Helped by Dee!!!.

I have nothing but great things to say about Tynans Kia. Since the day I looked at my car for the first time before purchasing, they all have treated me with respect, taken the time to explain things, and followed up with my consistently. I continue to go to Tynans Kia to get my sportage serviced and the team there is awesome. Dee specially is always so friendly, kind, and honest about what my car could use or what it may need soon. Thank you all for such a great experience over the last 3 years. I will continue to come back again and again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt, timely and professional auto service!

By Screen Name 2! on 7/12/2019 at 2:39 AM. Helped by Sorry, I do not remember the service manager's name.

When I arrive a few minutes before my scheduled time, they are ready and waiting for me. The car goes in on time, they do the needed service, suggested one additional part which was needed (cabin air filter), and had me checked out and on the road 25 minutes later! I'm going to start bringing our other vehicle here, as well! For decades, I have taken all of our cars and trucks to anyone BUT a dealer because I felt taken advantage of, with needless add on service items, and long waits. Now, I will continue to bring both vehicles to Tynann's Kia!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By JeffB1977 on 7/11/2019 at 3:08 PM. Helped by Dee.

The service department is great. They always remember my name and make sure they explain the service in detail on what they did or where my car is at and what needs to happen on the next visit. Very much appreciated.

I would recommend this dealer.

Overall Rating

2.8  

5   Customer Service
5   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

Climate control not working.

By Donewiththis on 7/2/2019 at 7:25 PM. Helped by Dee (who was really great).

Head unit replaced. Left the dealership and headrest (that I had literally not touched in 6 years) fell off. New head unit had exactly the same problems as old one. Returned to dealership. Headrest will be $300.00. Head unit "repaired". Left and within 4 blocks experienced same climate issues. Returned to the dealership. Car was there over the weekend. Turned out that the problem was a short near the head unit (so probably not the original head unit). $1700.00 later, I'm hoping that nothing else will fall off. I probably will not be returning.

I would not recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Quick and Painless

By jennbenn45 on 6/27/2019 at 1:58 PM. Helped by Service department.

The staff was helpful and took care of me right away. They are very friendly in the service department. My Optima is in good hands.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Service

By Nissan rouge se on 6/27/2019 at 12:24 PM.

Service Department Only issue is that rather than assist me I had to wait for a specific rep while 2 others were not helping anyone during checkin I chose to wait 3 hours because I do not care for Lyft as transportation options. Wish you would go back to in house drivers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Service dept visit

By Carolyn on 6/28/2019 at 12:27 AM. Helped by Did not get name but definitely an asset to your establishment..

Friendly - courteous - knowledgeable --- which made my very first visit to Tynans stress free. And much to my surprise - they washed and vacuumed my car too! Will definitely be a return customer. m Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Service Department!

By HappyCustomer101 on 6/27/2019 at 6:58 PM. Helped by Dee.

We bought our Kia Soul at this dealership in 2015 and have taken our car there for service ever since. I LOVE LOVE LOVE their service department! Their service is amazing, we've never had any problems with our car, and I feel respected.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, professional and very timely

By Jose on 6/26/2019 at 1:35 PM. Helped by Nickname is sweet pea..

My title captures it all. Absolutely love this team at Tynans Kia. I have bought 1 car, 2 SUV’s and 1 truck. I always get genuine responses to my questions. The sales and service teams are above the rest. Please go and see for yourself! Jose S.

I would recommend this dealer.