Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

DONT GO HERE

By Dylan on 3/31/2017 at 10:54 PM. Helped by PAUL AND SHAUN THAT WAS THE FIRST DAY EVERYTIME I VISITED WITH A PROBLEM THERE WERE ALWAYS DIFFERENT EMPLOYEES NEVER THE SAME.

Bought a car 3 weeks ago seemed great took me on a test drive (couldnt go over 30 because of traffic where the "test run" guy directed me to go , seemed fine except for a bad exhaust leek or air coming from somewhere. Oh almost forgot the belt and one of the pulleys snapped on first start up. Ended up staying all day waiting for them to fix it, it was passed closing hours by the time i left with me "new awesome car". Went to get on the highway it hardly made it up the on ramp did not nearly go highway speeds unless going down hills.. tried returning the next day and guy wiuldnt even help just told me to call finance.. called them (premium auto acceptance) of which i never even heard of .. its a 2004 nissan sentra 1.8s automatic of whiched they had priced at 8,995.00 also unheard of then they slammed me with a 800$ bill for tax and tags of which i had to pay in 30 days.. drove it for a good 2 weeks with still all of these problems because it was return it without money back (down payment etc) or make payment so i was gonna give it time.. so long story short the car doesnt shift smoothly or even fair at that, has exhaust leak , struts or shocks are bad, belts squeaks constantly , doesnt go over 50 without help from hills or uneven road, reverse went out taking my 1 month old son to the doctors, only one of the speakers work, radio is trash, aux cord doesnt work , poorly taken care of interior, front bumper, and rear bumper looks like they are held in by zip ties.. i could go on and on but it isnt my problem anymore .. do not i repeat do NOT go here..

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

worst experience

By Ruthless_x3 on 11/9/2015 at 4:35 PM. Helped by tera,bill,Patrick , brittany, Ann marie.

Do not go there, they sell you cars that mess up right away. So I got this car from them , by time I got home the check engine light was on , next thing I know , the aliment is messed up , take, and other stuff doesn't work , I take it back , they fixed the aliment only , the engine light was off, now it's back on , next thing I know the car is leaking from something , and now has a burning smell to it , they keep telling me they fixed everything but haven't , I wouldn't recommended this place to anyone

I would not recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

3 Cars and all of them within a week they all had major issu

By KLM1981 on 7/25/2015 at 4:18 PM. Helped by Bill,Tara,Norm,Pat.

I had originally bought a 2003 Jeep Grand Cherokee, that ended up having engine issues! They had to take that back and resell it and I got a 2003 Chevy Trailblazer and have nothing but problems with this vehicle as well! Tires are dry rotted undercarriage sounds like it's going to fall off everytime I go over a bump! This place is absolutely rediculous and they like to try and pull the wool over your eyes! DO NOT BUY VEHICLES FROM THEM!!!!

I would not recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

I dealt with Tara mostly and she really took care of me

By TENACHE on 6/9/2015 at 12:24 AM. Helped by TARA STEWART.

Tara Stewart she has been a great help as far as my car. And Bill made it easier for me to understand the ends and outs of having this vehicle. Also the mechanics are great bunch of guys and they let me know what are the best quality as far as parts.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

awesome mechanics

By mzjonz1 on 6/5/2015 at 5:13 PM. Helped by tara and Patrick.

When I first got this car I can say I was upset about things..howrver PAtrick goes to bat for you when it comes to the mechanical aspects of the cars..because of him I am so more satisfied and relieved!! And Lsp to Tara thnks ma Jack of all trades for hanging in there..my car runs like a champ..thank you guys for your patience and diligence on my issues and getting things handled!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Robert on 6/3/2015 at 12:47 AM. Helped by shop people.

Tara and Bill, we have never worked with a bunch nicer people, we just got a car in May, and a couple dayes later we had a problem with it, I called the dealer on a Friday evening, and the person that answered the phone said there was nothing she could do, because the shop was closed, well it was a long holiday weekend, she told me to bring the car to the shop on Saturday morning, and ask for Tara, well this young lady went beyond the call of duty, she called her boss, and he told her what to do, she did it, she figured out the ploblem, it was a broken hose, she went to the point of calling In a person from the shop to come in to fix the hose, you will never grant it, its a Saturday and a holiday weekend, but they came in to fix our car so we would have it for the long weekend. Bill is another person, he walked us through all the paper work from start to finish, Tara and Bill work very well as Team, We are looking forward to doing business with you guys.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

great experience simple process

By wma.wallace on 12/15/2014 at 8:54 PM. Helped by Bill.

Bill made this process so easy and simple..Bill worked with us down to the last detail and in no time he found the car that suited all my needs...I love my new PT Cruiser... I'll be back to see Bill for our next car and I'll let my friends know also.

I would recommend this dealer.