Dealer 2-Year Rating

Overall Rating

3.1 / 5
Customer Service
3.2  
Friendliness
3.5  
Overall Experience
3  
Price
3  
Quality of Work
3.2  
Service
1.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Dewey 66 on 3/9/2019 at 8:36 PM.

Rob Applegate was informative and obliging. Got us the best deal he could. I will go there again. I purchased.a Crosstrek and I am totally satisfied with the purchase

I would recommend this dealer.

Overall Rating

1.4  

2   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

DO NOT TAKE YOUR CAR HERE Scam Artist

By 86toslow4u on 2/17/2019 at 5:20 PM.

took my car here for a simple sensor and it was out for 4 weeks I tried calling and couldn’t get an answer multiple times, I get a call back and they want $3000 for a repair that they broke, I call corporate and got my money back for the repair. You don’t want this joke of a dealership

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great sales & service staff

By Al&SusanMaxwell18 on 10/26/2018 at 6:00 PM. Helped by Andy Marino.

We have brought 3 vehicles from Andy Marino Always pleased with his knowledge of the ford brand. He’s always worked with us to get us everything we we want & a good price for our trade in. Working with Mike or Barry in the service department is stress free. The service department is very important to me when purchasing a vehicle I highly recommend Uftring & see Andy Susan Maxwell

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

pushed unnecessary repairs

By 7uh20kVfdFAdOMD86Llv9PEVd4FtJTgyAYUIfy1U2dU= on 12/4/2017 at 8:08 PM. Helped by service department.

We purchased a Ford Fiesta from this dealer in Aug. 2017. On Nov 17, we took it in for a simple oil change. The service department totally misled my naive my teenage daughter and sold her an $80 cabin air filter. She was told she needed an alignment, and was under the impression that is what she was being charged for. She only has had the car 3 months and it already needs tires rotated, a 4 wheel alignment, and a cabin air filter??? Give me a break!! So instead of doing an alignment, they installed a worthless air filter and took her money. They totally took advantage of an unknowing young women.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2014 Ford Escape

By Sarah14 on 11/13/2017 at 3:20 PM.

I had such a great experience with Rob at the Peoria Uftring. He worked with me and found me everything I needed. He then brought it from another store and met with us on a Saturday. He got me everything I wanted with a few extras. Very satisfied and would HIGHLY recommend going back!

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Quality of Work

Oil Change

By matthewcox30 on 11/4/2017 at 4:08 PM. Helped by Worked with the service department to get an oil change and no one from the sales area..

Came in for an oil change on Saturday November 4th and waited for over 2 hours to get my vehicle back. This was my first experience coming to the Uftring Ford automall...I definitely will not be back to this place.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By RbnPerry9 on 7/26/2017 at 8:09 PM. Helped by Brady Andrews.

Brady Andrews was great. I knew what I wanted and what I needed on my trade to make the deal work for me. It was quick easy and no pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ford Focus RS

By FilthyYeti on 7/24/2017 at 11:26 PM. Helped by Shannon Talley.

I purchased a 17 Ford Focus RS with the help of Shannon Talley what a great experience! She was very helpful communicated great especially since I had to do most of the deal over the phone. Everyone at the dealership was great no pressure, finance was a breeze wasn't stuck in there for hours going of warranties I didn't want we found what worked for me and we were on our way. If your looking to purchase a new vehicle you can't go wrong here A++ in my book!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

James McCarter

By Sherco on 4/25/2017 at 7:55 PM. Helped by James McCarter.

We didn't have a clue as to what we wanted we just knew we needed a vehicle. We had a budget and we needed to stay close to it. James Mc Carter showed us used and new vehicles. He let us drive a few and we decided on a 2017 Ford Escape!! He was so knowledgeable and patient with us! I will buy from him again and tell all of my friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

More Than Satisfied Customer

By Lynne on 4/13/2017 at 8:14 PM.

Just bought a new 2017 Subaru Outback from AJ and couldn't have had a better car buying experience. AJ was professional, knowledgeable and, best of all, his no hard sell demeanor was refreshing and much appreciated. We are very happy with the new Outback and AJ will certainly have our return business when we get the next one. Bob & Lynne Cafferty

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Ease of buying a car.

By Kent22 on 3/2/2017 at 2:57 PM. Helped by Josh Noll.

I ask a lot of questions about the Subaru Outback and Josh Noll answered all of them. I think the most important feature on the Outback to me was the safety it provided to avoid an accident. Another thing I liked about the dealership was from Josh to all the people I came into contact with was the professional and willingness to help you. I am very please with Outback, in fact I love it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Worked at MY pace.

By Megan218 on 3/1/2017 at 8:06 PM.

John Applen helped us find our perfect SUV. We went in and told him what we were looking for and gave our contact information. Within a week of searching he contacted us with a vehicle coming in that may be what we were looking for. We went and looked at it and bought it the same day. John was great about goin at our pace with no pressure. He gave us time to discuss things over privately and answered all our questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Bryan on 2/25/2017 at 1:55 AM. Helped by Service staff.

We had a great experience with Uftring auto mall Rob Applegate was our sales person and when we met we didn't know what to expect.we talked about the Edge that we were looking at we test drove it three times different days to make sure that this was right.Rob made sure that he went out of his way to make everything right for us.we enjoyed working with Rob.thank you so much we really appreciate working with you.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

No Pressure Salesmanship!

By Big decsion on 1/31/2017 at 4:35 PM. Helped by John Applen.

We made a big move over to buying a Subaru Outback due to two main reasons. The quality of the car and it's excellent reviews- but more importantly was the qualities of our salesman. He treated us with kindness, did not push us in making a decision, had extensive knowledge about the many options on the car we were debating on and finally, was able to answer our questions without saying 'I think so' or making us feel inferior. Ask for John Applen - you will not be disappointed! Jim & Barb Howard

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Recommend Ollie as much as Uftring.

By From Princeton on 1/7/2017 at 5:50 PM.

This is the second vehicle that we bought from Ollie at Uftring. Highly recommend shopping there and hitching up with Ollie. He is very personable and a straight shooter. We feel comfortable when dealing through him. We will probably return there when it is time for our next vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Tjcook05 on 12/16/2016 at 6:56 PM.

Frank was awesome from beginning to end. I had many questions and request. He was very prompt on his response times and fulfilled all of my expectations. I will without a doubt go back to him when it's time for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

The best of mine on purchasing a new vehicle

By Rick Puckett on 11/17/2016 at 12:43 AM.

Honesty for one,sincere and confidence in the product and respect for the customer. Thanks again and I will be back again for my next one

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Happy with my Subee!

By Allie on 10/31/2016 at 3:11 PM. Helped by Josh Noll.

My first time dealing with Uftring. It was a very good experience! Josh Noll met my needs and was not pushy. I would defiantly recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By CrumpJC123 on 9/19/2016 at 10:28 PM.

I had a wonderful experience buying a car all by myself as a widower. Thanks Ollie you are the best. I love my Subaru!Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second time customer

By Ruth B on 6/5/2016 at 9:41 PM.

A couple years ago I purchased a Subarau CrossTrek Hybrid from AJ and have been extremely impressed with the quality of service he delivers. AJ doesn't just sell you a car, he becomes your coach and advocate for any car need that arises. When I decided to downsize from the SUV to an Impreza, AJ again stepped up to listen and understand and make sure to deliver exactly the right car for me. He's always there for his cutomers.

I would recommend this dealer.