Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful local staff make you purchase enjoyable

By Twin Lakes Appraiser on 1/3/2019 at 3:48 PM. Helped by Johnny Miller.

Johnny Miller and staff at Ultimate made the purchase of a 2018 Jeep Wrangler Sahara a pleasurable experience. They aided with the location of the vehicle and kept it on the lot for 2 weeks until i could pick it up for Christmas. I would highly recommend Johnny and the staff at Ultimate for all vehicle purchases

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a vehicle.

By Rouss the Ram truck man on 12/15/2018 at 12:40 AM. Helped by Sam McMaster, Johnny Miller.

Johnny Miller and Sam McMaster are great people to deal with. Honest,fair, and upfront with pricing. You can count on whatever they tell you. I have bought several vehicles there and have always been pleased. Just bought a 2019 Ram Limited and it is the best vehicle I have ever owned. The quality, features, driving dynamics are unbelievable. I have owned 2 Rams before this, and they were both excellent trucks too. However, the 2019 is leap years ahead. Beats Ford and Chevy by leaps and bounds. Used to be a Ford guy and have owned Chevys too, till I drove the first Ram. Within 10 minutes I knew I should have driven one sooner. Ended up trading in a 2 year old Chevy Avalanche on it. It was so much better, that there was no way I could go back to what I was driving. That was 8 years ago and I still feel the same way. Rouss Hill

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Enjoyed our buying experience

By CjT72642 on 11/27/2018 at 6:59 PM. Helped by Johnny.

Johnny was a pleasure to work with in buying our Dodge Grand Caravan. Very patient while we test drove about 8 vehicles and going over the points of each one to narrow the choices down to the one we purchased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Elesa on 11/27/2018 at 2:50 AM. Helped by Alan Sollis and Debbie in financing.

Courteous and efficient. Pricing was fair at the beginning. Service great even though we arrived an hour before closing and they stayed after hours to get us in our Jeep. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By East AR Customer on 11/20/2018 at 1:42 AM. Helped by Alan.

I recently purchased a Ram truck from Alan at Ultimate Auto. After several months of looking in person and online, Uktimate was the FIRST dealership who followed up to my inquiry. Alan was very easy to work with and was spot on with any questions I had. We did the deal over the phone (paperwork via mail) and he drove 3 hours to bring the truck to me at night!!! Please do not think twice about using anyone but Ultimate and the top shelf people that work there. G.S.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience!!!

By Jaysa on 10/14/2018 at 7:26 PM. Helped by Alan, Debbie, Steve.

My husband & I bought a truck somewhere else a few months ago and did not have the best experience at all. We decided to give Ultimate a try after a few months of driving through the lots and inquiring about vehicles. Alan was AMAZING!!!! I called him the morning we were planning to buy & he said that he would have the vehicle pulled up for us to look at. We talked once we got there and he helped us get everything we wanted- if he didn't know an answer, he did not hesitate to find out. We had such a great experience with Ultimate & Alan specifically, we decided to trade my husband's truck in the very next day!!! Still yet, another amazing experience. Go to Alan for all of your vehicle buying needs!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Absolute crooks

By Iwasscrewed on 9/20/2018 at 5:44 PM. Helped by Ron.

Tried charging me for repairs that I felt should be covered under warranty. I went for a second opinion and sure enough I was right. They’ve charged me out of pocket in the past and I know I deserve a refund because they didn’t fix the problem. Of course when it comes time to repay the customer they’re nowhere to be found. I’m done with ultimate auto group and after the troubles I’ve had I’m done with the Jeep brand.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff!

By Brad on 8/9/2018 at 12:44 PM. Helped by Alan Solace.

The staff at Ultimate, including Alan and Debbie were great. They worked with me to get a great deal and great finance! I would highly encourage everyone to buy their next vehicle from them!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Best car purchase experience!

By Kmarvin on 8/7/2018 at 2:49 AM. Helped by Alan.

Alan and his team were wonderful. My husband and I agree that this was the most fun and smooth car buying experience we have ever been through! Alan went above beyond by texting photos and keeping me updated. He made sure we were well informed and well taken care of! We will be returning customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Helpful and Friendly Staff

By bob r on 8/2/2018 at 8:54 PM. Helped by Allan Sollis, Debbie Rainwater.

Allan Sollis was very friendly and knowledgeable about the vehicle that we purchased. We were from out of town and he made us feel at home and told us about the area, including good places to eat. Debbie Rainwater was also very friendly and made the final purchase go smoothly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Wrangler JL

By Amber Parker on 7/2/2018 at 5:14 AM. Helped by Alan Sollis and Sam McMaster.

I had a great experience with this dealership! They helped me get out of my F150 and into an awesome Jeep Wrangler JL! Thank you Alan Sollis for your time and effort into making this happen for me! He took the time to show me everything about this Jeep and how to use the awesome features it has to offer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend!!

By Hall123 on 6/30/2018 at 1:52 AM. Helped by Alan Sollis.

Alan Sollis helped us buy the cutest Jeep Renegade today. I love it. He and everyone there was very friendly and helpful. We will definitely keep them in mind when we get ready to do this again. Thank you all!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Painless

By Dodgefan on 6/19/2018 at 7:21 PM. Helped by Steve.

I put off goi g to a dealer longer then I should have. Past experiences just made it going to the dentist more enjoyable. But working with Johnny couldn’t of been easier or more pleasant. He was patient, looked at several vehicles, asked dozen of questions, no pressure at all. Steven in finance was a pleasure to work with as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Shannon77 on 6/19/2018 at 5:37 PM. Helped by Johnnie Miller, Debbie Rainwater.

Johnnie Miller was recommended by a co worker. So I went to the Dodge Dealership and met with him and told him what I was interested in and he took care of me. This was my first time buying a brand new vehicle and the staff there made it painless. Debbie Rainwater and Johnnie Miller are great to work with. I highly recommend purchasing your next vehicle there.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Pfaughn on 6/11/2018 at 6:36 PM. Helped by Johnny Miller.

Bought 2018 Ram Long Horn from Ultimate this weekend. Excellent experience. Johnny Miller in sales is awesome. I complaints. Purchase transaction was smooth, quick, professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Joanne129 on 6/6/2018 at 2:39 PM. Helped by Johnny Miller, Debbie Rainwater, Crystal Payne.

This was our first experience with dealing with a Dodge Dealership. Johnny Miller approached us and asked us how he could help us. We were very impressed from that moment with Johnny's approach of friendliness but not pushy. We told him what we were looking for and he spent allot of time showing us various trucks that would fulfill our needs. It was a very hot day but he stuck with us and was very patient, answering all our questions about each truck. When we decided on a truck, Johnny was very efficient in completing the process for us. We would highly recommend Johnny and feel he is a real asset to Ultimate Auto Group in Mt. Home, Arkansas Debbie Rainwater in finance was very friendly and efficient and stayed late to get our financing in order. She explained everything very well to us and we appreciated her great sense of humor. Job well done Debbie, you were a real pleasure to work with on our new Dodge Truck. When introduced to Crystal in Service we knew that we were in good hands for future service from her department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the drive

By Czim7503 on 5/21/2018 at 5:33 PM. Helped by Alan Sollis and Debbie Rainwater.

We drove an hour & a half because they had the biggest selection for what we were looking for. Alan Sollis is an awesome salesman, never had a salesman call not once but a few times to follow up after the sale to make sure everything was going well. Debbie Rainwater was very patient & worked hard to get us financed. We will definitely return for our next vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By elaine on 5/3/2018 at 9:29 PM. Helped by Johnny Miller and Debbie.

The car dealer Johnny was very helpful and patient. He didn't mind standing in the rain and talking to me and my husband. He was very kind and helped me find a car I could get that worked with my family and Girl Scout cookies. Debbie the financial lady was great. She was patient with me when I had questions and worked with me to financially find a fit. All the people that help was really wonderful and kind, would recommend looking and dealing with this company and with Johnny and Debbie. Thank you all for everything. God Bless

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very good experience

By Hugie on 4/19/2018 at 5:22 PM. Helped by Crystal Payne service manager is a great person very knowledable..

We have purchased number 6 from JOHNNIE MILLER and could not have had a better experience he is and outstanding salesman and a great person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Returned to for great service

By Redlegg119 on 4/12/2018 at 8:05 PM. Helped by Alan Sollis.

Helped my son buy a car almost two years ago from Alan Sollis and had a great experience. Returned just for window shopping just to see what was out there that could meet some of the our families needs and desires, Alan listened and worked very hard to get top dollar for our trade in and other discounts. He has been there at every turn answering any and every question we could think of. Will be returning to special order my next vehicle.

I would recommend this dealer.