Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people

By Blair James on 8/5/2017 at 12:58 AM. Helped by Alan solis, Sam McMaster, Debbie.

My salesman Alan Solis, Took the time to listen to what I wanted. I had an idea of what I was looking for and it turns out I was wrong. He he said to me, that he had a car for me that sounds exactly what I was looking for. I was skeptical at first but it turns out it was perfect and we bought it. I had no intention of getting a car, I will set an a crossover. Thank you Alan for getting my wife and I Into perfect car for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a Great Team !!!

By m.d.Travis on 8/4/2017 at 9:42 PM. Helped by Alan, Sam, John and Debbie..

Got to say Alan Sollis just never gave up on me, as I came in not sure about what I wanted/needed. He was a good listener and was always willing to help in what ever direction of the day I was headed. This 2016 Jeep Cherokee, Trailhawk fits the bill in every way, well beyond my expectations. I said it's a great team as Sam & John always made me feel welcome, and willing to help me in any way. And after meeting Debbie ( F&I manager), it was like finding an old friend. Well,... she's not old, you know what I mean. " A great team."

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people, great deals

By Ken on 6/22/2017 at 3:33 PM. Helped by Alan Solis.

Hats off to Alan Solis. You can not find a better sales person to deal with. Kind,courteous and knowledgeable.. Debbie in financial services couldn't be any more helpful.. Great job folks. We certainly had a great experience... Keep it up.... Ken & Gail Radtke

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By Lindsey McDonald on 5/26/2017 at 4:25 PM. Helped by Johnny Miller, Chris Oates.

We've purchased four vehicles from this Auto Group and they haven't let us down! Johnny Miller sold three of the vehicles to us and Chris Oates sold us one. Highly recommend both of these gentlemen! They were very accommodating when it came time to apply the Zurich Shield. They loaned us vehicles to use for the day so we could go about our daily business. Thank you so much Ultimate Auto! You know we will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience!

By JestMoi on 5/22/2017 at 9:00 PM. Helped by Alan Sollis, Debbie Rainwater and the nice young man who is ordering my mats..

I purchased a new 2016 Jeep Grand Cherokee from Alan R. Sollis. It was a wonderful experience. Alan was knowledgeable, extremely helpful and a great human being. I would recommend anyone wanting to purchase a vehicle, do so from him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience!

By Newcarguy on 5/18/2017 at 10:32 PM. Helped by Alan Sollis.

I bought a new jeep compass and they made the process very easy for me. They didn't have the color I preferred, so they ordered me one exactely as I wanted it. They were very knowledgeable, helpful, and professional. 10/10 would recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ordered a new wrangler,

By eugene sadoski on 5/16/2017 at 12:04 AM. Helped by sollis, alan.

the wrangler came in sooner than expected. I was treated more like a neighbour than a customer. the experience couldn't have been easier. see Alan Sollis .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience, no "hard sell" tactics

By Steve on 4/19/2017 at 11:58 AM. Helped by Johnny Miller, Debbie Rainwater, Sam McMaster.

The lot had a nice selection of vehicles (bought a Chrysler Pacifica). However I wanted some other options in a specific color. Johnny Miller, our salesperson searched and found what I was looking for and had the vehicle transported to their lot. I got a fair trade in price and the sale price was what i was looking for. I really dislike pushy sales people and was happy to find that this is NOT the case at Ultimate Chrysler Dodge and Jeep. Debbie, the Finance Manager and head paper pusher was just fantastic. She took her time and was extremely helpful and happy to answer any questions and make suggestions based on her experience.I was extremely satisfied with the entire experience. By the way, I had been taking my previous van to their service department for the last 5 years and could'nt be happier with their professionalism and prompt service. Everyone at this dealership is courteous and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, knowledgeable,

By Beverly on 2/14/2017 at 9:14 PM. Helped by Alan.

Bought 2016 Jeep Compass, the team at Ultimate were super. Very knowledgeable. Prices are competitive, Not pushy. I would recommend This dealership. They have a good selection of vehicles to choose from and I test drive several which was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Jeep Unlimited- Hard Rock

By CDR on 1/26/2017 at 10:53 PM. Helped by Alan Sollis, Debbie Rainwater, Jason Maxwell.

I just bought a 2017 Jeep Hard Rock from Ultimate Chrysler in Mountain Home and I wanted to pass along to anyone who might be thinking about owning a new Jeep, to give them an opportunity to be your dealer. I ordered my Jeep, and I was very happy with that process. Alan Sollis, my Sales Consultant, was very helpful in making sure I got exactly what I wanted and he did an excellent job keeping me updated while it was in the production process. Alan took the time to introduce me to the staff and make sure I knew in detail what was going on, he helped me understand all the options on my Jeep and the very important things like taking the top off -- It's definitely a Jeep thing! Debbie Rainwater was the best, top notch customer service from her, Ultimate is lucky to have her! I have to say a special thank you to Jason Maxwell for the excellent job he did with the detailing on it, it looked amazing! I highly recommend this Dealership and the staff is exceptional and will go out of their way to help. I was very happy with the whole process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very nice used vehicles

By Mike & Jan on 12/7/2016 at 12:40 AM. Helped by Johnny Miller, Sam McMaster, Debbie Rainwater.

We bought our last vehicle here, brand new in 2002. Sadly, after 257,000 it was time to say good by. Retired, we thought it better to buy used this time. I was amazed that there used cars were like new. The staff was incredible and matched us up to a 2016 Jeep Patriot, that I and my wife just loved, and did everything to make the transaction as smooth as possible. I hope to get at least as many miles with this one, and the lifetime bumper to bumper extended warranty may just make it happen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Times sure have changed for the better.

By REG on 10/2/2016 at 4:18 AM. Helped by Alan Sollis,Sam McMaster and Debbie Rainwater.

There was a time many years ago that going to a new, or used car dealership left you drained, exhausted, weak, confused that you couldn't wait to get out of there due to the high pressure tactics employed upon a potential customer. I'm happy to report that yes times have changed and my experience with personnel employed at Ultimate Chrysler/Dodge in Mt. Home, Arkansas was a painless, gratifying experience. The patience of Mr. Alan Sollis explaining all the fine and intricate details of the forthcoming 2017 Ram Longhorn I intended to purchase went as smooth as silk. He answered any and all questions without hesitation I presented to my total satisfaction. Alan introduced me to the general manager Mr. McMaster who was kind enough to take time from his work and explained to me the facility operations in future vehicle serving and also answered further questions I had that came to mind. Afterwards Alan walked me through the dealership to familiarize me with the layout for a future return. My experience with this dealership and employees was most pleasant and I look forward to future serving visits.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very first new car

By Dawn and Mike on 9/22/2016 at 12:53 AM. Helped by Johnny Miller. Debbie Rainwater.

Johnny Miller and Debbie Rainwater were excellent. They answered all our questions and made this purchase a dream come true. Thank you for an extremely easy transaction. I have told everyone where I got such great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Go see Johnny, Jon, or Dan!

By Dave on 6/30/2016 at 3:44 AM. Helped by Johnny Miller, Jon Johnson, Dan Walton.

I've purchased several vehicles with Ultimate Auto over the years. My first purchase with them was my 2007 Jeep Grand Cherokee. Since then, I've bought a 2013 Dodge Charger, 2014 Ford Mustang, and a 2016 Jeep Wrangler. Jon Johnson sold me my Mustang and did everything in the world for me, and Johnny Miller has sold me all the others. I cannot recommend them highly enough. Johnny has always gone above and beyond to help me get exactly what I want and get me the best deal while doing it. I plan to buy all my future vehicles here. I know Johnny, Jon, and Dan Walton will all make your experience personal and serve you in every way needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellant sales staff

By pug one on 6/19/2016 at 6:02 PM. Helped by johnny miller.

johnny miller is an excellant salesman as is all the staff johnny worked to fulfill our needs by selecting the best vehicle in our price range

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

very positive (repeat) experience

By stacy on 1/8/2015 at 9:25 PM. Helped by Johnny Miller.

Johnny Miller worked tirelessly to obtain the exact vehicle that I wanted. He was persistent and thorough. His careful attention to detail made this a very positive experience. We have purchased vehicles from this dealer (and from Johnny) in the past (and will again in the future) and would not hesitate to recommend them to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience in Car Buying

By JeffBleiler on 6/25/2014 at 8:28 PM. Helped by Adam Isaacs.

Bought a Dodge Durango from Adam Isaacs and although my wife was very picky and demanding he was polite and professional through out the ordeal. We got everything we wanted and are very satisfied with his commitment to service. Would go back to him again when we look for something new, if he doesn't hide when he sees us coming. LOL

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't ask for more.

By phil5959 on 6/23/2014 at 5:55 PM. Helped by Adam Isaac and Finance woman.

I've bought Chrysler products for over 15 years now, this is my 3rd new vehicle. This time the Dealership seemed more relaxed with less pressure. The Salesman was what you want when you go to a Dealer, friendly, happy, laid back, no pressure. He just kind of stepped back and let me look and ask the questions, which he was very knowledgeable, and didn't go on and on with his answers. Once inside he kept that attitude and let my Wife and I ask questions, we didn't feel pushed or hurried at all. Then once we started talking to the finance Woman ( can't remember name to save me? ), it seemed as though the friendliness went in the room with us, because we received the same attitude from her. Then when she came to a total monthly payment it wasn't quit what we thought it should be or wanted. So she did some button pushing and came up with something more in our price range. Which was greatly appreciated. Over all, it was a WIN WIN for my Wife and I. So if your in the market for a new Dodge/Chrysler/ Jeep I suggest you at least stop in and look around and talk to them, I'm sure they can get you what you are wanting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Custom Rubicon

By Zoedog on 6/6/2014 at 10:48 PM. Helped by Adam isaacs.

The salesman worked with us to design a great custom Rubicon. We looked at several different tire and wheel options, finally deciding on 35 inch Toyota tires and rockstar rims. We were able to look at several different options on lift kits settling on a 3 inch lift. A great wench, which was upgraded, and a light bar that can be seen from outer space was added. We made several visits to the dealership as they researched the various options and assisted us in customizing the jeep. Sales staff and service technicians were great and took a lot of pride in putting the jeep together.

I would recommend this dealer.