Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second to None

By Sinbad1948 on 10/23/2017 at 11:36 PM. Helped by Johnny Miller, Sam McMaster, Debbie Rainwater.

This was our second vehicle purchase from the Ultimate Dodge, Chrysler, Jeep dealership and again another great experience working with Johnny Miller to find a vehicle that meets our needs, Sam McMaster & Debbie Rainwater for putting together a fair deal and financing that fits our budget. We have always come to expect and have received great service for our Dodge Ram 1500. We were totally impressed with the "Ultimate" customer service when we took a long road trip two days after driving our 2016 Jeep Cherokee Limited off the lot and found ourselves with a dead battery 200 miles from home. Johnny advised us to bring in our receipt when we returned home, he went to bat for us and we received a full reimbursement check for the battery, now that's Ultimate customer service in our book and why we highly recommend you visit this dealership. Pam & Frank Sinning

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Reflection of excellence in service

By CNelson on 10/23/2017 at 6:51 PM. Helped by Alan Solis, Debbie Rainwater.

Alan Solis has assisted this family in the purchase of 4 vehicles. Each time, he has done a fantastic job in exceeding our expectations. He works to ensure our needs are met, and works even harder to ensure that we are satisfied financially with our purchase. Debbie Rainwater must never have a bad day -- she's the most pleasant person I think I have ever met! She knows us by name whenever we go in, and it feels like I've known her for a lifetime. It's been a pleasure working with Alan, Debbie, and the whole Dodge family at Ultimate Auto Group. Go there! You will not be disappointed! The Nelson's

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence

By Mtnhome on 10/13/2017 at 7:30 PM. Helped by Alan Sollis.

We have been more than pleased with every aspect of Ultimate Chrysler. Our sales associate Alan Sollis goes above and beyond with phenomenal customer service. The entire service department is friendly, efficient and gets the job done. Couldn’t ask for a better experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 Ram 1500

By tenortech on 10/6/2017 at 3:28 PM. Helped by Allan Sollis, Debbie Rainwater.

This is our second vehicle to buy from Alan Sollis at Ultimate in Mountain Home, and EVERY SINGLE TIME we have been treated like family. The service here is amazing and I leave the lot being an expert in my new vehicle. I live 2.5 hours away from this dealer and I'll keep coming back. I called Alan a week in advanced and let him know what I was looking for and he had it exactly, and then Debbie and I squared everything away to close the deal with no hassle. I absolutely love working with these people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2016 Ram 2500

By Alan K on 10/4/2017 at 9:01 PM. Helped by Alan, Debbie, Sam.

Ultimate Chrysler Dodge Jeep and Alan Solis were great to do business with. I was out of town and they held the 2016 Ram 2500 truck for me till I returned. Honest folks and will do business again!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer

By George on 10/3/2017 at 9:33 PM. Helped by Johhny Miller, Debbie.

Great buying experience. Johnny Miller was our sales consultant and he did a fantastic job from start to finish! All of our questions were answered before we drove off the lot. Happy with our purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

good buying experience

By travelers on 9/26/2017 at 5:04 PM. Helped by Alan Sollis and Dan ?.

stopped to look at an advertised vehicle. We were treated very well, and bought a 2016 Dodge Journey from Alan Sollis. He is very knowledgeable about the vehicles they sell, and did not pressure us (too much-LOL). we have not had to use service department yet, but I am sure it will be equally efficient. Debbie Rainwater was good about explaining finances, too. As we are older, this will likely be our last vehicle purchase, but will recommend Ultimate Chrysler to anyone who asks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Jeep purchase.

By jman2771 on 9/24/2017 at 12:54 PM. Helped by Alan, Debbie, Sam.

Alan Sollis was very helpful, informative & polite. & Debbie Rainwater was very helpful as well. Would recommend visiting the Dealership without hesitation. Now looking forward to meeting the service crew.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and no pressure ( Dan Doutt)

By 2549dan on 9/22/2017 at 1:37 AM. Helped by Alan Sollis,Debbie Rainwater,SamMcMaster.

Alan Sollis ,my salesman looked in the system for a truck I wanted but nothing available, end of 2017 season, suggested I order a 2018 truck exactly what I wanted. Did so and certainly glad of it!!! The truck was sitting in the parking lot the day of pick up, shining and looking great.Debbie Rainwater had all the paper work in order ,saving a lot of time Great job, Alan and Debbie and the entire staff.!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible

By Kurt Schultz on 8/30/2017 at 9:15 PM. Helped by Alan Sollis, Debbie Rainwater.

I came in to explore the possibility of getting a van that I saw online. Alan Sollis was there ready to help. He showed me the van and we went for a test drive...I was sold! This is when I was introduced to Debbie Rainwater for the financing. Between the two of them they almost literally bent over backwards to do whatever was needed to get me in that van. When we showed up to sign the papers and pick up the van, Alan had it parked right up front with a huge "SOLD" sign on it. It was the most fun, pleasurable and exciting car buying experience I have ever had. I don't foresee ever going anywhere else again. Thank you for everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people

By Blair James on 8/5/2017 at 12:58 AM. Helped by Alan solis, Sam McMaster, Debbie.

My salesman Alan Solis, Took the time to listen to what I wanted. I had an idea of what I was looking for and it turns out I was wrong. He he said to me, that he had a car for me that sounds exactly what I was looking for. I was skeptical at first but it turns out it was perfect and we bought it. I had no intention of getting a car, I will set an a crossover. Thank you Alan for getting my wife and I Into perfect car for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a Great Team !!!

By m.d.Travis on 8/4/2017 at 9:42 PM. Helped by Alan, Sam, John and Debbie..

Got to say Alan Sollis just never gave up on me, as I came in not sure about what I wanted/needed. He was a good listener and was always willing to help in what ever direction of the day I was headed. This 2016 Jeep Cherokee, Trailhawk fits the bill in every way, well beyond my expectations. I said it's a great team as Sam & John always made me feel welcome, and willing to help me in any way. And after meeting Debbie ( F&I manager), it was like finding an old friend. Well,... she's not old, you know what I mean. " A great team."

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people, great deals

By Ken on 6/22/2017 at 3:33 PM. Helped by Alan Solis.

Hats off to Alan Solis. You can not find a better sales person to deal with. Kind,courteous and knowledgeable.. Debbie in financial services couldn't be any more helpful.. Great job folks. We certainly had a great experience... Keep it up.... Ken & Gail Radtke

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By Lindsey McDonald on 5/26/2017 at 4:25 PM. Helped by Johnny Miller, Chris Oates.

We've purchased four vehicles from this Auto Group and they haven't let us down! Johnny Miller sold three of the vehicles to us and Chris Oates sold us one. Highly recommend both of these gentlemen! They were very accommodating when it came time to apply the Zurich Shield. They loaned us vehicles to use for the day so we could go about our daily business. Thank you so much Ultimate Auto! You know we will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience!

By JestMoi on 5/22/2017 at 9:00 PM. Helped by Alan Sollis, Debbie Rainwater and the nice young man who is ordering my mats..

I purchased a new 2016 Jeep Grand Cherokee from Alan R. Sollis. It was a wonderful experience. Alan was knowledgeable, extremely helpful and a great human being. I would recommend anyone wanting to purchase a vehicle, do so from him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience!

By Newcarguy on 5/18/2017 at 10:32 PM. Helped by Alan Sollis.

I bought a new jeep compass and they made the process very easy for me. They didn't have the color I preferred, so they ordered me one exactely as I wanted it. They were very knowledgeable, helpful, and professional. 10/10 would recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ordered a new wrangler,

By eugene sadoski on 5/16/2017 at 12:04 AM. Helped by sollis, alan.

the wrangler came in sooner than expected. I was treated more like a neighbour than a customer. the experience couldn't have been easier. see Alan Sollis .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience, no "hard sell" tactics

By Steve on 4/19/2017 at 11:58 AM. Helped by Johnny Miller, Debbie Rainwater, Sam McMaster.

The lot had a nice selection of vehicles (bought a Chrysler Pacifica). However I wanted some other options in a specific color. Johnny Miller, our salesperson searched and found what I was looking for and had the vehicle transported to their lot. I got a fair trade in price and the sale price was what i was looking for. I really dislike pushy sales people and was happy to find that this is NOT the case at Ultimate Chrysler Dodge and Jeep. Debbie, the Finance Manager and head paper pusher was just fantastic. She took her time and was extremely helpful and happy to answer any questions and make suggestions based on her experience.I was extremely satisfied with the entire experience. By the way, I had been taking my previous van to their service department for the last 5 years and could'nt be happier with their professionalism and prompt service. Everyone at this dealership is courteous and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, knowledgeable,

By Beverly on 2/14/2017 at 9:14 PM. Helped by Alan.

Bought 2016 Jeep Compass, the team at Ultimate were super. Very knowledgeable. Prices are competitive, Not pushy. I would recommend This dealership. They have a good selection of vehicles to choose from and I test drive several which was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Jeep Unlimited- Hard Rock

By CDR on 1/26/2017 at 10:53 PM. Helped by Alan Sollis, Debbie Rainwater, Jason Maxwell.

I just bought a 2017 Jeep Hard Rock from Ultimate Chrysler in Mountain Home and I wanted to pass along to anyone who might be thinking about owning a new Jeep, to give them an opportunity to be your dealer. I ordered my Jeep, and I was very happy with that process. Alan Sollis, my Sales Consultant, was very helpful in making sure I got exactly what I wanted and he did an excellent job keeping me updated while it was in the production process. Alan took the time to introduce me to the staff and make sure I knew in detail what was going on, he helped me understand all the options on my Jeep and the very important things like taking the top off -- It's definitely a Jeep thing! Debbie Rainwater was the best, top notch customer service from her, Ultimate is lucky to have her! I have to say a special thank you to Jason Maxwell for the excellent job he did with the detailing on it, it looked amazing! I highly recommend this Dealership and the staff is exceptional and will go out of their way to help. I was very happy with the whole process.

I would recommend this dealer.