Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.8  
Quality of Work
4.7  
Service
2.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By 1215eyeore on 8/22/2019 at 5:23 PM. Helped by The gentleman in Finance was super nice, unfortunately I can't think of his name.

I went in to look at cars and get some prices. I drove out in a new car. Mike McDaniel has sold me my last 4 cars and there is a reason for that. He is always interested in my needs and works to get just what I need. I worked with Mike, but also had interaction with Jeff. He just came in to thank me for coming in and we had a great conversation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Kmurph9271 on 8/6/2019 at 5:52 PM.

My salesman took the time necessary to get me into a car that was in my price range. From start to finish was a pleasurable car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, Informative and efficient

By Rich T. on 7/29/2019 at 4:29 PM.

We bought a 2019 Honda Odyssey from Union Park. It was a pleasure to deal with Mike McDaniel and Jeff Bennett during the sales process. They are very friendly and informative. The paperwork process with Anthony went very smoothly and he was able to answer all of our questions. Mike McDaniel is extremely knowledgeable in going over all of the features of the vehicle and is always helpful in getting our phones connected to the vehicle. This is our third vehicle that we have purchased or leased from Union Park and we will definitely be a return customer and recommend the dealership to our friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional

By P on 7/10/2019 at 1:46 PM.

My experience with Union Park Honda was exceptional. Michael McDaniel is superb, he proactively went above and beyond to deliver the vehicle we wanted, even bringing it in for us when they didn’t have it on site without our asking. We spoke with several other dealers no one else offered this or the exceptional service Union Park delivered. Michael was fantastic to work with, never pushy and always patient and respectful. Their business/finance manager, Anthony, was great as well, providing information and options without scare tactics I’ve experienced elsewhere and respectful of decisions we made. I highly recommend this dealer and in fact already have numerous times!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Honda Civic lease

By Lola on 7/8/2019 at 6:11 PM.

Mike McDaniel was a pleasure to work with and extremely knowledgeable! This is the third car I’ve leased from him and he is quite efficient and thorough. He had all the cars I was interested in ready and up front. Tiffany Hall was extremely friendly and very helpful. She educated me in many of the new features such as LDW and the LKAS. Anthony Bowman was kind and extremely helpful and made the process easy. This Honda team made my experience quite pleasant, and I hope to work with them in the near future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By bailey, m&d on 7/2/2019 at 10:33 PM.

Mark Visconti was our client advisor for the purchase of a 2019 Volvo XC60. He was extremely knowledgeable and professional. He took the time to explain the product to us and was available to answer any questions we might have. He was a pleasure to deal with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales Experience

By de06 on 6/30/2019 at 11:40 PM.

Mike McDaniel helped me purchase my dream car. The process took about 3 hours. Mike and his team were friendly and great to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Copley on 6/16/2019 at 5:03 PM.

I have bought my last couple of cars from Mike McDaniels this time Mike spent lot of time looking for the best deal for me it took 3months but he did a great job. He always kept me updated what was going on thanks Mike for all your hard work I will see you in three years. Marian Copley

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

True no pressure sales

By Dc63 on 6/27/2019 at 9:55 PM.

Mike and Jeff did an excellent job of working with my wife on her new car purchase. They answered all her questions and showed her the cars that aligned with what she was looking for. As always they truly care about making your experience friendly and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgeable and friendly!

By KGM on 6/25/2019 at 12:46 AM.

They were knowledgeable about the different vehicles, how to operate the advanced technology and went out of their way to help me find the perfect car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Complete sales and service, friendly and thorough.

By duncar on 6/22/2019 at 7:52 PM. Helped by Patrick Lynch.

We went back several times over a couple of weeks, unsure about specific features and models. We sat in or drove a handful of cars and a truck, learned about everything inside and out. Never felt any pressure to do more than look and ask questions. Even got a flying disc! When we finally picked our CR-V, we spent enough time to figure out importing Contacts from my android phone, and did'nt leave until we also knew how the Brake Hold feature works, and verified it. Mike, a veteran, knows how to run the checklists, and make sure the car and you are compatible. We ended up with exactly the vehicle we wanted, and pretty sure we didn't overpay;-)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience Purchasing New 2019 Honda CRV

By Ed Milowicki on 6/5/2019 at 11:12 PM.

Mike McDaniel and the Union Park Staff were great to work with in purchasing a new 2019 Honda CRV for my daughter. Mike explained everything about the Honda CRV features and we received a great deal! My daughter and I highly recommend Union Park Honda!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy shopping

By Remi1187 on 5/29/2019 at 12:50 AM.

Went with my daughter to buy her first car. Did a lot of comparison shopping and had a good deal lined up. Salesman Mike McDaniel had the car ready to make delivery. There were no salesman shenanigans.... excellent experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great experience again!

By Jhitch10 on 5/27/2019 at 1:53 AM.

I bought my first Honda from this dealership about 7 years ago and was so happy with it. I decided to get a new car and I figured I would start my car shopping trip looking at Honda again. When I walked in and Mike greeted us I knew I wasn’t really going to shop around. Mike sold me my first Honda and I was thrilled with his level of service then. Mike is so great to work with. He’s not a hard sell guy, he just fully explains everything in the different models. He is professional and just really knowledgeable. When we got to the finance portion I was also impressed with Anthony. He also had a lot of professionalism while really explaining all the options. Really a huge asset to have a this level of service with both of these employees.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By IBC 78 on 5/26/2019 at 9:17 PM.

After shopping at two other Honda dealerships that were identified by Consumer Reports, I thought I would call Union Park to see if they had the Honda Civic I desired. I was surprised to find they had the equipped Civic sedan I was looking for, and Mike McDaniel provided a price that locked up the deal for me. Mike was a no nonsense, straightforward professional with whom I had the pleasure of working. He and the finance person made purchasing a vehicle quick and efficient. I’m so glad I reached out to Union Park Honda, and worked with Mike mcDaniel.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience

By PB on 5/25/2019 at 4:10 PM.

We have purchased many automobiles over the years but this has been the best experience to date. All of the staff we dealt with (Jeff, Anthony and George) were knowledgeable and very personable. A special thanks to George Spatoulas for his help in securing our deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Stellar purchase from UP Honda, Team Mike and Jeff!

By Bob and Debbie Rhodunda on 5/24/2019 at 12:16 PM.

Mike and Jeff were very diligent in offering options and ideas on our next car purchase and helped make it happen...with ease. So nice not to be called, texted or emailed numerous times...the whole process from start to finish was smooth. Thanks guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Integrity and Quality Service

By Dr. K on 5/22/2019 at 1:20 PM.

I sincerely appreciate Mike. This was a deal that was not an ordinary transaction. I have dealt with a lot of car sales people over the years and 4 just on this transaction. Mike McDaniel has more integrity and honesty than any of the others. Mike returned all our calls and Emails immediately and with a truthful answer every time. Mike gave us more than we expected and renewed my trust in salespeople. I sincerely appreciate Mike.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Deal

By Parents of 4 on 5/13/2019 at 6:10 PM.

George S. Helped us find the perfect car at a great price. He answered all of our questions and showed all of the features of our new Honda Odyssey minivan. He even accommodated our very busy son throughout the process. George is not only a knowledgeable salesman, he is a really nice guy. Thank you George! We love our new car! Thanks, Gina & Chris

I would recommend this dealer.

Overall Rating

2.5  

3   Customer Service
5   Friendliness
1   Overall Experience
1   Quality of Work

Vehicle Damaged by Dealership

By Hurt and Sad Venus D. on 4/29/2019 at 11:35 PM. Helped by Jeremy Patterson and Dennis Pratta.

My 2019 GMC Terrain was brought in for repairs after an accident and additional damage was done to the vehicle. I left the vehicle to have those issues corrected. When I picked of the vehicle there was even more damage. 2019 GMC Terrain 1. Dashboard replaced, lifting again. Driver side lower dash separating 2. Driver seat cover replaced installation is not a tight smooth fit 3. Dupont treat applied sloppy and incomplete 4. Greasy hand prints on upper door interior both sides 5. Window wind guards installed incorrectly unable to close window, driver side now broken. 6. Damage to molding around all side windows from improper installation of guards 7. Windshield molding on passenger side damaged and improperly fitting, glass exposed 8. Gap and damaged windowshield frame molding 9. Passenger side front replacement fender damaged, bent and dented not fitting properly 10. Chipped hood on passenger side attempted to mask with touch-up paint clearcoat drip 11. Front passenger door molding separating from door 12. Bumper not flush on driver side 13. Poor paint job on hood, fender, bumper and passenger door, dirt in paint, and finish not as glossy as rest of vehicle. 14. Side crash detection system not working properly 15. Driver seat preference program not work 16. Rear view camera stay on after vehicle placed back in drive I do not trust this dealership or their workmanship, they are very nonchalant about the damages caused. My vehicle has less then 5000 miles and I now have to rent a vehicle to use until I can get a date in court to get my vehicle replaced. I attempted to have the vehicle repaired by another shop and no one will touch it because of the amount and type of damage caused by Union.

I would not recommend this dealer.