Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience with my 2018 Altima

By Armandosan on 6/21/2018 at 5:46 PM.

I was driving by and my wife wanted a new vehicle so i just stopped by. I decided to stop at United Nissan and take a look at their inventory. My salesperson was named Leandro. He was very friendly and attentive with us. I was convinced to purchase the 2018 Nissan Altima because it was at a great price and I liked the space it provided when we went on the test drive. I will be going to their service department as well since I wana make sure it stays in a good condition.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Get it done salesman

By Justsaying on 4/22/2018 at 6:43 AM.

I sold cars for twenty six years. I am amazed at this particular sales person. Fast, efficient and got my deal on my brand new car. This salesman was the best I've ever encountered. It proved no matter what your situation in your car buying may be, easy, tough, or even fearful. This salesman is a miracle worker. So for anyone needing to accomplish buying a car, where other salesmen won't care, this one will. Kudos to my salesman. Trust me, you"ll get your car hassle free.😊

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Sold vehicle with dangerous, grossly expired tires!

By Mlinojr on 4/3/2018 at 12:50 AM. Helped by Unknown.

This review is based not on the quality of our vehicle, but the treatment we received after bringing a concern to their attention regarding the vehicle we purchased only 4 months ago. I'll start by saying that I am a successful medical professional, a nurse, who has lived and worked in this community for more than 5 years. My husband is a disabled, decorated Navy Veteran. We are not the type of people to shrug our responsibilities on to others, or ask for anything but what is fair and just. As I mentioned, in early November 2017 my husband purchased a used 2012 Dodge Challenger from this dealership. We have no complaints about the mechanics of the vehicle and are quite happy with the purchase. However, last week on 3/24/18 at 2AM while driving to California for our honeymoon my husband lost control of the vehicle temporarily when the front driver's side tire shredded on a busy California freeway. Thankfully no one was hurt and we were able to get the car to the side of the road. Roadside rescue arrived and after a few hours we were back on our way. The following day we woke early and took the car to Firestone to replace the tire, certain that we must have picked up something on the road to cause the tire damage we witnessed. We were wrong. The professional at firestone came out to take a look at the shredded tire and was dumbfounded by what he saw. Now, my husband and I know nothing about tires or mechanics in general. This is why we purchase from accredited dealers and seek professional maintenance. What the firestone technition discovered was that each of the 4 tires on our 2012 dodge challenger purchased 4 months prior had DOT numbers that expired in 2006 and 2007. He explained that these dates are reflective of when the tire was manufactured, and that each tire had surpassed the 5 year expiration date BEFORE our car was even manufactured in 2012! They were already expired in 2012 when our 6 year old car was built! This is important because of the rate at which rubber degrades he explained, especially in an environment like Vegas with its temperature extremes. He was absolutely appalled that this was not noted and resolved upon inspection of this vehicle, or that these tires were placed on the vehicle by the dealer if that was in fact what happened. The tire specialist and his coworkers repeated multiple times that those tires should never have been sold with the vehicle. We purchased 4 new tires that day, and on the invoice these specialists documented their findings and concerns. Although we were presently out of state they highly encouraged us to take all 4 tires with us, and upon our return to Vegas, that we take their report and those tires to the dealership so that they would have an opportunity to make good on their error/ oversight. We did as recommended, and as of today we were notified that they are in the business of selling vehicles "as is" and as such will do nothing to compensate us for the cost of applying 4 safe tires to a vehicle they sold us with grossly expired, dangerous tires only 4 months ago. So my takeaway is that selling safe, road ready vehicles is NOT their top priority. Understood. We will be reaching out to the Department of Transportation, the BBB, our local news channels, every veteran' s welfare organisation and professional contact and social media outlet that we have to ensure that our story is heard. We will not be silenced, we demand respect and professionalism, and fair compensation for their gross oversight. Buyers beware, your safety is not their priority.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

THE BEST

By ELISSA16 on 3/30/2018 at 9:52 PM. Helped by DILLIAN.

THE DEALERSHIP WENT OUT OF THEIR WAY TO SET ME UP IN A CAR I FELL IN LOVE WITH.SO VERY PLEASING.THANK YOU ALL!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great overall satisfied.

By Destinine on 1/26/2018 at 12:32 AM.

It was an over all great experience me sotelo was very helpful and understanding to my needs. One of the friendliest sale man I've met. Great environment friendly costumer service lady's.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Car!

By Mellyyy on 1/23/2018 at 4:20 AM. Helped by I don’t remember the name of my finance guy but he really was fantastic!!!! Pease find him and give him kudos XD.

Everyone was so friendly helping me get everything ready to buy my first car. Thanks to literally everyone at United Nissan!! I love my car :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Blessing at a second chance

By ldholt47 on 1/14/2018 at 2:06 AM.

My experience at United Nissan dealership was wonderful. The customer service was great everybody was professional and very pleasant. They work with you and explain everything in details so you will understand. My transaction with United Nissan was smooth and easy going.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely satisfied customer!!!

By LaRhondizzy on 12/12/2017 at 2:03 AM.

Thank you to Sotelo, Dennis and the Gm at United Nissan they really help me make a Great choice now I’m driving a new Nissan Altima I couldn’t be happier and more secure with my choice!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By RedCath on 12/8/2017 at 10:49 PM.

Excellent customer service. Not too much hassle the staff are great! Verry friendly and feel at home dealership. Thank you for your service for being professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was very helpfull

By Mindy on 12/1/2017 at 5:52 PM.

This dealership is awesome mel sotelo was nice through the whole process he is a great sales man and very polite great customer service experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

My service repair experience

By Jimabbeypress on 11/30/2017 at 4:47 PM.

I received exceptional service at United Nissan. My service advisor Paul, was not only friendly but also knowledgeable and addressed my concerns completely. The courtesy driver Juan wasca pleasure to deal with. He not only took me home but also picked me up later in the day after the work on my truck was completed. Without a doubt recommend United nissan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant experience

By Pleasant experience on 11/29/2017 at 2:21 AM.

We had a very pleasant experience. Everythingvwas very quick and easy and, everyone catered to our needs. We have been to many other car dealerships in search for a new car and United Nissan did the best job at selling a new vehicle. Michael Martinez didn't great job! Thank you so much United Nissan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Experience with purchasing

By AO on 11/22/2017 at 5:12 PM.

Worked with Mel to get the deal which fit my budget. Got the car I wanted. Mel was kind, down to earth and was super accommodating. Highly recommend working with Mel to get the deal you need for your budget.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT, FIRST CLASS!!!

By Carmen Galloway on 11/23/2017 at 4:58 PM.

This dealership is, professional, knowledgeable. The staff is friendly, patient, courteous, very impressive... THE ULTIMATE CAR BUYING EXPERIENCE... That's saying slot, non stressful. Excellent!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Crystal on 11/18/2017 at 1:38 AM.

I just want to give a shout out to these guys as you know Nissan it went above and beyond the call of duty for me I went in there knowing that I wasn't going to get a car and came out with a car I just want to tell them all over there that I really appreciate everything you guys did for me every single dealership told me no and you guys made it happen I appreciate everything you've done. I would recommend this place to anybody that Thanks that they would not be able to get a car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasant surprise

By Andrea E Wolf on 11/15/2017 at 4:37 PM. Helped by Paul Willinger.

Can't be happier with the service I received bringing my car in for service here.I had my guard up thinking the worst and possible high pressure sales for something I didn't really need.My service representative,Paul Willinger ,was nothing like that.I can say I walked out of there in a timely manner WITH a total trust in my experience. It made me feel confident in the service dept.and you know the saying I told my friends about it and that is worth a lot.You know how fast people are to write a complaint...so I want to be sure and send credit where credit is due. Thank you Nissan and Paul Willinger. Andrea Wolf

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Eugenio on 11/15/2017 at 6:37 AM.

We had a great a great experience coming to United Nissan. Everyone was really helpful. We recommend Omar Marcos as a sales men, he did a great job. Thank you united Nissan !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Albert Williams on 11/9/2017 at 3:00 AM.

Michael was very helpful and straightforward with my experience. I was recomended to come to united Nissan and purchase my vehicle and came out a very happy man. I recommend united nisSan to my family and friends !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My day at nissan

By Garcia702 on 11/3/2017 at 12:11 AM.

I came in today very undesaisive and Julio bueno put all those worries to rest he was very helpfull very informative and had such great customer service took us out for a test drive and fell in love with the car and Julio didn'tstop there he got us the best price for the car thank you guys for having workers like Julio bueno he made this the best experience ever

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Over always treated great

By Tony227 on 10/27/2017 at 11:55 PM. Helped by David in financing, George in upper management.

Trusted, great cars, decent prices, very helpful staff thumbs up. Everyone made eye contact made us feel welcome and very comfortable not forced Very happy!

I would recommend this dealer.