Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By RNB1088 on 6/16/2019 at 6:32 AM.

Paul took great care of my car and me. Paul was very honest and helpful. He made sure the car was clean and hurried up the car warshers cause he knew I was in a hurry.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and helpful

By tracyendicott578 on 6/16/2019 at 4:50 AM.

I visited for service and then to purchase my lease vehicle, felt very comfortable with all the people I delt with. Armen the GM was super helpful, remembered me on my second visit and was very concerned as I was on a time crunch. Class act at this location. I don't think you could do any better. Sincerely, Tracy Endicott

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

amazing staff

By NoraNora on 6/15/2019 at 9:51 PM.

We leased a Outlander from this dealership in Glendale 3 years ago, the staff was the same and we felt comfortable to speak with Tiki again! She is always great to deal with, honest, professional and makes the buying process so easy. We will always go buy a car from her, Happy customers to another Mitsubishi! Thanks you Tiki

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Dealership You Can Trust

By JasonCivicHatchback on 6/14/2019 at 6:33 PM. Helped by Sales Manager Daniel.

I bought a preowned Honda from Tiki (great sales person so be nice to her :) Daniel, the Sales Manager kept his word and took care of me (even after the sale) and gave me a deal that was a win win for everyone. He even helped me shop for an affordable car insurance. Paul the Service Manager (and Junior) were very professional in taking care of a few items I mentioned after taking ownership of the car. I will definitely be a repeat customer and will be returning for all my service and repairs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service

By FRDDYNNZ on 6/14/2019 at 3:28 PM.

If I had to rate them in a scale 1 through 10, It be 10 out of 10.!!! Amazing customer service, experience, and overall satisfaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership

By ARTHUR on 6/13/2019 at 3:47 PM.

They fixed a sensor problem on my car that 3 other mechanics charged me 700 dollars and still could not fix it and I failed smog check. They also told me that anything smog related is under warranty from Mitsubishi and I did not know that because no one else told me Including the smog check station. All together this dealership is different and they are not after screwing there costumers and ripping them off they do honest work and tell you things the way they are.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

For a recall but treated like a paying customeri

By NANCYCARRASCO755 on 6/13/2019 at 2:31 AM. Helped by The main two are Armen Yagubyan & one other service man I didn to catch his name both perfect cusservice.

I brought my Missu sport outlander for a recall the service & customer service was great very knowledgeable & quick Arman answered all my questions Iwas comfortable with his answers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Expectacular service

By RICARDOE.ESTRADA on 6/11/2019 at 6:43 AM.

Well I when in for rutine maitanace. Got great information and a peace of mind. I love the help. Will be coming back soon. I would like to know how can I get parts deliverd to my address. If not can I bring parts to install on the vehicle. Ill pay for labor.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service! Highly recommend speaking to Paul.

By NIGHTLIFEEDC016 on 6/10/2019 at 2:35 AM.

They were very informative about what was going on with my car and Paul very awesome person , very helpful and super knowledgeable about evo x.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Great customer service! Highly recommend speaking to Paul.

By NIGHTLIFEEDC016 on 6/6/2019 at 5:39 PM.

Paul helped me with everything and I didnt have to worry about much. Any question or concern I had he answered me and kept me updated with my car. He is very kind and knowledgeable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Armen was nice! He and the staff was a pleasure to work with

By GONZALEZCHRISTINA89 on 6/6/2019 at 4:03 PM.

Armen was nice! He and the staff was a pleasure to work with. Thank you to Armen. He was very helpful and I will your services.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and very friendly management. .

By ROCCODEM on 6/4/2019 at 4:35 PM.

I was very satisfied the way I was treated. Mr. Paul Tokatlyan has exceeded my expectation by His friendly and professional service. Great service. I will recommend to other friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By VASQUEZ.TONIA on 6/4/2019 at 4:02 PM.

Paul Tokatlyan was great. I called ahead of time to inquire about the recall on my car and he gave me the information that I needed and told me to bring my car in and it would be taken care of. I asked about an oil change and he assured me that it could all be done at the same time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

made my memorial day weekend an amazing one

By mossa on 5/31/2019 at 5:05 AM.

buying a new vehicle from universal mitsubishi is always a very pleasant experience it takes a great effort from all of their staff to make a good deal happen to bring the most satisfaction to new and recurring customers i have purchased 3 mitsubishis from this dealership in the past and will probably buy my next vehicle from them thanks for all your help

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service.

By lilsirc on 5/30/2019 at 11:35 PM. Helped by The Guy who brought the car to me. Same guy who I have the keys to. Don’t know his name..

Great prompt service. Came in last minute with no appointment and still took me in. Armen helped me out. Was polite and explained to me different services and what they did. Also helped me out find a better deal through one of their service packages. Ended up saving that way compared to buying the services individually. I like the honesty. Will definitely be coming back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a good experience

By ALFREDDTERENCE on 5/25/2019 at 3:31 PM.

Paul is always helpful. He gives you your options, his suggestions, and lets you decide what you want to do. It doesn’t feel like I’m being forced to do anything I don’t need

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, helped us find a family car we wanted.

By KACAMARTINEZ630 on 5/25/2019 at 3:17 AM. Helped by John Tatu,.

Saul and his managers ,really tried their best so that we can have what we wanted and more. We are greatful. thank so much again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By DOMINICORCENA on 5/22/2019 at 2:08 AM.

Very great! Honest! Very straight forward for what i needed!..........................................................I am very sure im comming back again for my service. Very friendly! Satisfied enough!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By ANIBAL.ELP on 5/20/2019 at 6:29 PM.

Dennis was very professional and helpful. I came in for a regular oil change but ended up getting a major service as my car was needing one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By OSCAR.ENRIQUEZ.JR on 5/20/2019 at 3:44 AM.

I always come to mitsubishi duarte to service my old mitsubishi galant because of great customer service, poeple are very professional and they always check all possible issue of my car.

I would recommend this dealer.