Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.9  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

2.4  

2   Customer Service
2   Friendliness
2   Overall Experience
4   Price
2   Quality of Work

Took to long

By Trickynicki on 8/24/2018 at 7:04 PM.

It took to long to purschase the vehicle, we were there literally all day. Also they have still not been able to get it together enough to fix the things that were wrong with my vechile. Also they told me I could have a vehicle to drive while they fixed mine and they had none, so they wanted me to wait what would have been hours with a 1 year old.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Desi on 8/24/2018 at 9:12 PM.

They help me find my new Jeep and very good Customer service , vertical Prices fair Thank you so much for helping me find my cheap

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
1   Overall Experience
5   Price
5   Quality of Work

Awesome

By Jwest on 8/6/2018 at 3:51 AM.

Great place to shop, would refer family and friends to buy here, David knows about the vehicle's and helps you in anyway he can.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Love my new Jeep!!!!

By Jaclynlow3 on 7/12/2018 at 1:46 PM.

David fish goes out of his way to make sure you get into a car that you want, he has been helping me with financing and filling me in on everything every step of the way. You could truly tell that he is highly experienced in this field of work, and knows how to make customers happy!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Exciting

By Fluffy on 7/11/2018 at 9:09 PM.

David Fish was very helpful and thorough with my purchase. He even returned all my phone calls on my concerns. have always come here to shop

I would recommend this dealer.

Overall Rating

2.4  

1   Customer Service
2   Friendliness
2   Overall Experience
4   Price
3   Quality of Work

Disorganized

By New2Jeep72 on 6/28/2018 at 12:18 AM.

I went to University CDJR of Florence, AL for the purchase of my first car, as well as the first Jeep I have ever driven. I have always been in Fords and that was what I thought I would end up buying. I test drove the Cherokee and fell in love. I was so excited because I felt like I was in great hands. Josh was my salesman and was the best part of this experience. He was friendly, helpful, and did not seem to mind my overload of questions and comparisons to Ford. I cannot say enough great things about him. His service was outstanding. However after purchase this experience has plummeted. From rude phone calls, to snarky comments, to complete disorganization. It took a week to get my 2nd key fob, wanted to charge me a ridiculous amount for a spare tire (the price of which increased AFTER my contract was signed), and multiple burnt trips to the dealership. They couldn’t find my owners manual or key fob, hints having to order it, and an issue with my contract which couldn’t be corrected when I went to the dealership 24 hrs AFTER they called me. What I hoped would be a fun experience has been horrible. At this point I would rather travel to find another dealer that is more customer oriented when, and IF, I ever go to purchase another Jeep/Dodge.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awsome salesman service

By Big truck driver on 6/27/2018 at 11:25 PM.

Me and my wife bought a a jeep Cherokee from Josh Breen had had the best car buying experience! Would definitely buy from here again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Reall Great Experince

By MrMyers on 6/27/2018 at 5:43 PM.

Josh is very easy to work with and he does everything he can to make you feel at ease about the car buying experience. I would come back here again without a doubt and would recommend him to my friends. There is no high pressure at all and he treats you like a friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Egarie on 6/26/2018 at 6:02 PM.

Andrew got me in a really great car, in my budget, and did so quickly. Go see him! They are very sweet people who actually care. Andrew knew I was on limited time, and he did everything he could to get me in the right car, and I was able to get to work on time. He took the time to make sure I was getting something that I would like, and that would be dependable. It was a very pleasant experience. 10/10 would go see him again if I needed another car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome buying experience

By Stevelearn65 on 6/26/2018 at 4:23 PM.

My sales guy Andrew was excellent. He knew the product and worked hard to get me the very best deal possible. He even shared that he drives the same car I was buying... it was great to hear about his car experience. At the end of the deal he shook my hand and I had to give him a big hug just to thank him for all of his help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience.

By Barbara38871 on 6/18/2018 at 4:13 PM.

No pressure and got me just what I needed and wanted . I drove 2 hrs to go to this Carlot because of the attitudes and kindness I received on the phone .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Feels Like Family

By Oden35630 on 6/16/2018 at 11:41 AM.

Our sales person was Josh Breen he wasn't like most sales people . He was honest down to earth made us laugh which made me take my walls down because at 1st I was worried car buying is a big step. however he made us feel like family we love our jeeo renegade ans will defintly be back to see him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loyal

By tatted_nurse86 on 6/15/2018 at 10:16 PM.

I got a jeep renegade from here and Josh was very professional and honest with me. Didn't beat around the Bush. I have referred a few friends to him. Thanks Josh!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service!

By TinaWarden on 6/15/2018 at 10:33 PM.

He was very friendly, attentive and knowledgeable! I didn't feel rushed at all! He was very patient and helped me figure out what I was looking for!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeds expectations

By Jwest on 6/14/2018 at 4:36 PM.

This is my second purchase from David Fish, I went in expecting to purchase a new vehicle. I didn't even want to consider a used vehicle thinking it would not be worth the money. But David Fish took the time to show me all my options and he was never pushy. I ended up getting a renowned vehicle that I love and it fit my budget. I highly recommend David Fish and University CDJR they are worth the drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Not perfect but great

By Glenda on 6/13/2018 at 3:02 PM.

2 small issues but this is really nitpicking 1. Andrew was a little mad when i initially decided not to buy my first test drive 2. I would have liked more of a orientation of the vehicle benefits- ex. I had no idea that I got a free year of Sirius and that the back seat completely raises

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Terryswinney on 6/13/2018 at 2:08 PM.

Josh done a great job working with us and is a very honest salesmen to work with will go back to see him again..thanks

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Sales

By Carsdbwsh on 6/12/2018 at 8:59 PM.

Everyone I was involved with were very respectful curtious and knowledgeable about their product. I cameonfor a promotion and after walking lot with Josh found a suv I liked.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal!

By Djwilkerson on 6/12/2018 at 2:47 PM.

I am very happy with my buying experience from University CDJR. My salesman, Josh Breen, was honest and easy to deal with. The whole staff made me feel welcome and paperwork went smooth. Definitely worth the drive from Tuscaloosa. RollTide!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By Tina30 on 6/11/2018 at 3:51 PM.

Very friendly people! I got my car through Josh Breen he was very friendly makes you feel right at home when you go in and talk with him and he got me in a car that I love with affordable payments thanks Josh!

I would recommend this dealer.