Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.8  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By JOYCEMORRIS63 on 12/16/2018 at 12:24 AM. Helped by corinthian.

Great srrvice. They worked with us to give us a great deal. Friendly. Helped us set up our phone to cync with google maps . Was efficient

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had three recalls completed, Great!

By mikeb95123 on 12/15/2018 at 4:38 PM.

I made the appointment for the next day and the three recalls were completed in about 30 minutes. Brian was great to work with. Great Service!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Management took the time they needed to get me a great deal

By PEMCCANEY on 12/10/2018 at 6:21 PM.

I had a great time at the Dealership. Everyone was helpful and willing to do whatever it takes to make a deal. I'll be back in 2 or 3years to update.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was extremely pleased

By MERIMARTIN1951 on 12/10/2018 at 5:54 PM.

I was extremely pleased with Chris and the help I received at the service department. It was the best I have had. We had just purchased our new car and we are glad we have found a great service center. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Engine noise

By lamar_joel on 12/10/2018 at 2:21 AM. Helped by Christopher Davis Tech 249.

I had an engine noise (ticking) on the right side of my 2015 Jeep Wrangler. I called service dept. they scheduled appointment, called shortly after to let me know diagnosis. Repaired made same day. Amazing service. Fast and prompt.. thank you service dept.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall

By chancedmorris on 12/8/2018 at 5:00 PM.

They were great with what they did on such a short notice. I am very satisfied with what they did. I had a recall on my truck and it was taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WoW!!

By DANNYNEWTON35652 on 12/8/2018 at 4:48 PM.

Recently purchased a Jeep Cherokee from University CDJR and dealt primarily with David Fish . Integrity and excellent customer service, the best I've seen or even heard about.Fish is a Great Salesperson! and University is a Great Dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By CSKEENUM on 12/8/2018 at 4:38 PM. Helped by Fonda Etherly, Jeff Feltner.

Super dope car stuff. Great prices great people great cars great trucks great dealership. Employees seem happy because they are treated well by management. Mopar or no car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Job well done

By QUENTING256 on 12/8/2018 at 4:11 PM.

Staff was nice and helpful with all oppositions of the service. i would refer anyone who has a dodge Jeep Tj bring their car they will be pleased

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Service

By smithc1969 on 12/7/2018 at 10:01 PM.

They did great job on changing my oil and rotating my tires. I will use them again. Recommend to whoever drive a Ram or dodge

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change and Rotate Tires

By alexniedergeses on 12/7/2018 at 3:37 PM. Helped by Fonda.

I ran a few errands, and when I came back, they had my car finished. The service was excellent, as usual. I highly recommend these guys to take care of your vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a Jeep love it!!

By STACYELLIOTT004 on 12/7/2018 at 2:19 AM.

Thanks so much! Love the Jeep this is the second vehicle we have bought from them!!!!!!!!!!!!!! Will definitely return for the next one! Very freindly!

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
2   Friendliness
3   Overall Experience
4   Price
3   Quality of Work

My oil change

By alsqdancecaller on 12/4/2018 at 8:24 PM. Helped by Didn't get her name but the lady where I paid for the service was great..

They took care of the oil change but I'm not sure how thorough the job was. I need tires and I have noticed a vibration in the brake pedal so I might be in need of a brake job but they checked everything in the green, OK. The service people attitude was one of indifference. It was the fastest oil change I have ever had and you have been servicing my Journey since it was brand new and I now have over 105,000 miles. I just it was get it done and get him out of here. the only person who was friendly was the lady were I paid for the service. She was pleasant and did her job extremely well

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place, Wonderful people,

By Markmelton94 on 12/3/2018 at 2:31 AM.

I have and I will continue to tell everyone that come across, how great of an experience it was to buy my 2018 Ram 1500 from David Fish (salesman) and the rest of the team at University Chrysler Dodge Jeep Ram of Florence. Not only did they do a great job helping me find the Ram of my choice, (when other dealers seem to look down the nose) but they went above and beyond the typical salesman’s duties even after the sale. My many thanks go to University CDJR, they are the best. If anyone is half way thinking of a new or used ride, I would highly suggest to give David Fish a call.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change. Fast and efficient

By wesleyfrichardson1960 on 12/1/2018 at 5:10 PM. Helped by Corey.

Good customer service Seemed genuinely eager to help. Don’t make me type a minimum amount of words. Your survey should not have this requirement

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely the best service. Top team.

By dhoward001 on 12/1/2018 at 4:48 PM.

Excellent service. Highly professional. Great with communicating with the client.. Down to earth. Wonderful follow-up. You are lucky to have him on your staff. Warmest regards, Dr. G. Daniel "Dan" Howard

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change, recall work

By jsswim11 on 12/1/2018 at 12:55 AM.

Work done as expected. Work done on time.work done as expected. Work done on time. Work done as expected. Wanted tamales with oil change. No luck.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Knowledgeable people, great service

By glbfarms on 11/30/2018 at 7:16 PM. Helped by Chris Davis,Robert Nichols.

Knew what I was talking about immediately, fixed my vehicle quickly and back on the road. They had great attitude and very friendly people. Good job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

had some recalls taken care of

By grayjvgray on 11/30/2018 at 5:06 PM. Helped by Christopher Davis.

For me it was fast in and out no complaints. Did have a light that stayed on after the recall undated was done brought it back got right in an out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By jycr25 on 11/29/2018 at 7:51 PM.

When in with a small oil leak. They repaired problem, while I waited. Didn't have to wait long. The staff was excellent in the service.

I would recommend this dealer.