Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Department

By GaPeach63 on 12/31/2018 at 4:58 PM. Helped by Service Tech.

Excellent service from start to finish with this service department! I had a scheduled appointment and arrived 30 mins early, but everything was handled very quickly! I was impressed at the minimal wait time for the service. They have a beautiful and comfortable service area fir customers to wait. It is stocked with refreshments and drinks available to purchase as well. The area is huge so your not in a tiny area on top of other customers which makes the wait very pleasant. Customer service and overall service were top notch!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vaden

By Jackie1132 on 12/29/2018 at 5:13 PM. Helped by Joe Joe.

They have been very good to us. They called to set up my service and treated me very well when I came in. They are very considerate of my time.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

My “Go-To” Dealership.

By Flashy on 12/12/2018 at 6:06 AM. Helped by Damien.

The staff are always courteous and professional. Their loan a vehicle program, is fantastic for when your vehicle is being serviced and it requires an over night stay.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and friendly service!

By Lee,gary2344 on 11/30/2018 at 11:33 PM. Helped by Joey.

I bought my truck from them and that was awesome! I now have them service it, great folks over there at Pooler Chevorlet! I will definitely be buying my next truck from them!!!! The 2019 Trail Boss will be my next truck!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Chevy Silverado service review

By Kevin00 on 11/13/2018 at 12:55 AM. Helped by Dawn Tran.

Thank you Vaden Chevrolet Pooler service department for taking great care of my recent service needs and I especially want to thank Dawn Tran for her dedication and superior support during my visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service center

By Jannie on 11/8/2018 at 2:08 PM. Helped by Damien.

The inner lights are not coming on when I unlock my car doors. Need it repair. Wen the parts comes in they will call me. ordering parts for repair to be done.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

oil change

By happy customer on 10/20/2018 at 12:36 PM. Helped by service adviser.

service was great. Perhaps the extra 25.00 is a little high for tire rotation. I think it could be a little lower than that

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service Away From Home

By stevenscharlese on 9/24/2018 at 5:51 PM. Helped by KIRK TAJIRIAN.

Our Chevy camper van (Roadtrek) was having some vibration issues and steering was swaying to the right on a trip from Kentucky to Pooler. I contacted Vaden as soon as we arrived in Pooler and worked with KIRK TAJIRIAN to get our van in for service: alignment and balancing. They found the tires were shot and could not be balanced. Kurt priced out several brands of tires, we chose BFGoodrich, and they had us back on the road in one day. The return trip home was the smoothest ride we had ever had in the Roadtrek. The price of the 4 tires was very competitive with Costco, Tirerack and Discount Tires. Oil change, inspection of major components, tire balance, alignment, and 4 new tires, with tax and fees was about $900 - great price and great service. I will use them again when I visit Pooler.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Fast and friendly

By Jb217 on 9/5/2018 at 8:46 PM. Helped by Damian kevin and Tran.

Great service and huge waiting room friendly customer service waiting time is short clean bathroom with drinks and snacks available for you whenever you want

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was done on time.

By Chevyman on 9/4/2018 at 4:22 PM. Helped by Damien.

Dealer location is convenient and schuleding service is easy. Service drop is quick and work that needs to be done is explained. Car was serviced and ready to be pick up as promised.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vaden traded my way!

By CountryBoy58 on 8/31/2018 at 9:35 PM. Helped by Eddie Black, Marcus, James Blevins, Kurt(service), and all the staff I cannot remember there names..

I really didn’t go there to trade, just to get a recall done. I test drove several trucks & liked several trucks. I told salesman where I could be at or less with what accessories I wanted. They had to find my truck I had wanted and they called back letting me know it was to be there next day, it was. To my surprise it was below price quoted. A few glitches on accessories & communication. But overall when dust settled I realized they done exactly what they said they would do. I do apologize for any negative comments I made at the sales and service managers. They won my trust. Vaden rocks!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By SSW777 on 8/17/2018 at 4:26 PM. Helped by Jessie,Josh.

Friendly & professional staff..Have always taken excellent care of me & my car,esp Mr,Jessie! The waiting area is quite clean & net...wonderful snacks & TV... :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always great service

By Chevy Guy on 8/15/2018 at 10:55 AM. Helped by Don't remember her name.

Have been dealing with this dealership for many years and have always been treated very well. Have always had my vehicle serviced at Vaden (Coastal) Chevrolet and have purchased at least 7 vehicles from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Purchase

By morop71 on 8/7/2018 at 7:16 PM. Helped by John.

I found that the staff were very helpful and knowledgeable .Also the facilities were very clean. I was impressed how willing the sales associates were to working with my numbers.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very friendly and professional

By Katchatt2018 on 7/17/2018 at 7:23 PM. Helped by Kirk.

I was very satisfied with the service I received everyone was very friendly and professional. The waiting area was very clean and comfortable with complimentary snacks and beverages.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Happy customer on 7/11/2018 at 11:34 AM. Helped by James Noel.

Great experience.. salesman was considerate about budget constraints and willing to find best car. Sales and finance managers were also amazing to work with. Staff was also friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

CORVETTE SERVICE....CORVETTE FAST!

By ALPHA_C7 on 7/6/2018 at 2:29 PM. Helped by KIRK TAJIRIAN, NICK SMITH.

HAD MY CORVETTE IN FOR IT'S FIRST SERVICE. VERY IMPRESSED. CORRECT LIFTING PUCKS WERE INSTALLED PRIOR TO HOISTING, FENDER COVERS USED TO PROTECT PAINT FINISH, SEAT, FLOOR AND STEERING WHEEL COVERS USED TO PROTECT INTERIOR FROM SOILING. SERVICE WAS QUICK, CLEAN AND THOROUGH. WOULD RECOMMED VADEN OF POOLER TO ANY VETTE OWNER AS WELL AS GM IN GENERAL. NICK SMITH RUNS THE SERVICE DEPARTMENT RIGHT AND TIGHT, AND KIRK TAJIRIAN KEPT ME UP TO DAT THROUGH THE WHOLE PROCESS. THEY TREATED MY BABY LIKE THEIR BABY. THANKS VADEN OF POOLER!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Two new cars!

By Tayhall on 6/16/2018 at 8:43 PM. Helped by Jeff wright and Neal.

We’ve purchased several vehicles in the past with different dealers however Vaden was amazing with Jeff Wright and Neal’s help in finance! I definetly will recommend Jeff to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By wilbertmw on 6/5/2018 at 3:34 PM. Helped by I do not remember the name.

I had a very enjoyable experience at the service department. I will be coming back for all of my other service needs. It is also very good that the dealership has moved to Pooler.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Very pleasant

By Christine@ on 6/5/2018 at 4:29 PM. Helped by I forgot her name.

Very nice to be near the mall to head over there if needed. Would be nice to have some kind of designated walk way over there.

I would recommend this dealer.