Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service.

By Mad Max on 9/14/2019 at 4:29 PM. Helped by Georgia guy.

Quick service and very informative service adviser. Fair price and got me back on the road in under an hour. I will be back again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Ron on 9/14/2019 at 6:53 PM. Helped by William Lindsey, George (about alignment).

Excellent service and fair price. Have been dealing here for many years. First at the old location and at the “new” location from the day it opened. We drive hundreds of thousands of miles and have been to many Toyota dealers across the entire US and have never had a bad experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By camry2012 on 9/13/2019 at 7:30 PM.

Unexpected battery failure resolved by Toyota promptly! Excellent and expedient service! Never stressed when I have to service car at this dealership! Always outstanding service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highlander Service

By Amanda on 9/4/2019 at 7:52 PM.

Valdosta Toyota has an awesome service department and friendly staff. Service is always quick with minimal wait times. This is why I will continue to buy my vehicles from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast Thorough Service

By raybird on 9/2/2019 at 10:15 PM. Helped by Jon Weston.

We drove to the dealership with a basic idea of what we wanted. Our salesman, Jon Weston, immediately lead us right to the RAV 4 that met our criteria. Jon was very thorough in explaining every aspect of the RAV 4. After a test drive we were sold. The process was quick and easy plus the entire staff is so pleasant to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service!

By A_Wise_Woman on 8/28/2019 at 1:27 AM. Helped by Bill Bowler, Juan and Lori.

Mr. Bill Bowler provided awesome service from start to finish and I love my new vehicle he was able to get me in the color I desired.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Regular service interval

By Rudy on 8/21/2019 at 12:44 AM. Helped by Do not recall.

Arrived about 40 min before my appointment. The service writer didn't make me wait. My truck was ready in around 30 min which was terrific.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Vehicle buying experience

By tasman on 8/20/2019 at 2:40 PM. Helped by Josh Royals, Ashley Carter.

Customer service via the sales department was great. No pressure. The only negative be was length of time to do all the paperwork! Would recommend the dealership to people overall though.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership around!

By Marilyn1 on 8/17/2019 at 11:26 PM. Helped by Lori and Bill;several others that I cannot remember names.

Valdosta Toyota is the best dealership I’ve ever dealt with. Lori and Bill were exceptional in assisting my needs. Friendly , clean environment. I felt very welcomed here.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Bought a car from a rude salesman named David Jordan.

By Vicky D on 8/14/2019 at 7:21 PM. Helped by David Jordan.

I purchased a 4Runner Nightshade that I overpaid for. I love the truck but not the price. My salesman was nice until I closed on the deal. Took car back a few days later to have boards installed, I arrived early and I was in a hurry. I explained to this to David and he didn’t seem to care. I mean why would he be, he made a ton of money off of me. The guy at the first desk was nice and understanding, I think he may have been one of the managers. Long story short, do your homework and don’t let them pressure you. I should have went to Rountree Moore where the same vehicle.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Valdosta Toyota

By JudyL on 8/7/2019 at 7:44 PM. Helped by Chris, Danny, Don.

Excellent service. Friendly and helpful employees. Every time I’ve gone there I’ve been very satisfied with the service.This is the third Toyota I’ve bought there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very helpful n quick

By jay on 8/3/2019 at 5:37 PM.

always helpful, patient. genuine and quick. never had any complaints. good waiting area too. people are very professional and dependable. i would highly recommend it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Saved by Roy Massey and Valdosta Toyota mechanics!

By Wittner on 7/28/2019 at 11:59 AM. Helped by Roy Massey.

We had two different emergencies on two different days during our vacation trip. Roy Massey, the service advisor, immediately swung into action on both occasions and had us on our way as quickly as possible. Kudos to Roy and to Valdosta Toyota.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Experience was Ok.

By ToyotaOwner on 7/18/2019 at 3:09 AM. Helped by Donald J Rogers.

Experience was Ok. Customer Service Rep was friendly. I just wish dealership would have called me as promised when my vehicle was ready for pickup.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional

By Crum220 on 7/11/2019 at 7:43 PM. Helped by William.

Only disparaging comment is the poor email service. I responded to William the same day he forwarded a quote and he still hasn’t received it two days later.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service i’ve ever had

By MailyG on 6/30/2019 at 6:52 PM. Helped by Juana and Adam.

I dont enjoy dealerships, but wow, this place was AMAZING! I had both Adam & Juana and they were patient and very knowledgeable. Thank you for making this a great experience and helping me get the vehicle I wanted at a great price! You are great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership.

By Anthony4009 on 6/28/2019 at 5:35 PM.

I've purchased two cars from this dealership. I'm pleased with sales department along with the service center, and lets not forget about the customer service. A1 service I'll definitely be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Teritoyota on 6/26/2019 at 7:35 PM. Helped by William Lindsey.

Fast and courteous service! Told me it may be an hour but it was less than that! Love how they always have donuts and coffee. The waiting area is very comfortable and clean. Feels like home.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and patient

By RMcar on 6/17/2019 at 11:27 PM. Helped by William Lindsey.

The gentleman was very helpful and patient with me. Didn’t seem to mind dealing with me being Deaf. At my request, he texted me to let me know when my car was ready. The wait wasn’t long at all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesperson was awesome

By Lexus Owner on 6/11/2019 at 11:44 PM. Helped by Adam, Bill, Shane.

This is the 3rd vehicle I have purchased from Valdosta Toyota. Their impeccable service both during and after the sell is what keeps me going back. I dealt with a fairly new sales rep this time, but you wouldn’t have known it. Adam went out of his way to answer every question I had. I was impressed with his tenacity. He was very thorough and concise in all communication. I would highly recommend, especially if you’re like me and ask tons of questions! The sales manager, Bill, sealed the deal with great financing. And Shane was detailed to a fault with the final paperwork. Best experience I have had thus far at Valdosta Toyota. Hands down!

I would recommend this dealer.