Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.5  
Friendliness
5  
Overall Experience
4.5  
Price
5  
Quality of Work
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Himay860 on 8/21/2019 at 7:06 PM. Helped by Adam Kaplan, Tim Kaplan, Bo Cranick.

Extremely happy with my purchasing experience at Valenti Subaru. Adam, Tim and Bo were all very professional and easy to work with. All my questions were answered and I felt comfortable the entire time. No typical "sales pressure" you may expect at a dealership. I will definitely bring my business back to Valenti Subaru.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Delivery of cars was excellent

By Rick$$$ on 1/13/2018 at 4:58 PM. Helped by Justin Gamache.

Bought a new 2018 Subaru cross trek to replace my 2015 cross trek. Cars are like night and day. 2018 car rids ver smooth and has plenty of pick up. Overall car is very nice. Would definitely recommend it for winter snow driving. I drive through the last major storm to work 60 miles. Only issue I had was I got stuck behind a team of snow plows. Car was excellent in the snow.

I would recommend this dealer.

Overall Rating

1.3  

1   Customer Service
2   Friendliness
1   Overall Experience

The internet sales person promised a car and a price over...

By otlindalee on 1/1/2013 at 3:27 PM. Helped by manager.

The internet sales person promised a car and a price over the phone and ensured the particular car was on the lot. I drove 45 minutes to close the deal only to find that the car was not available. The manager had me sit for over an hour while he promised another car to be delivered. When the car arrived, the manager tried to upsell me to pay for options such as bumper decals and refused to match our previously agreed upon price!

I would not recommend this dealer.