Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service for maintenance

By Varrick Glass on 2/18/2018 at 8:16 PM. Helped by Jeff Mauldin.

The service has been great from the start of the purchase of the vehicle. I can always count on Five Star to call or notify me with the service reminder. They have demonstrated to me the willingness to keep the maintenance up on my vehicle, and to maintain a friendly relationship with me the Service and Sales departments. I look forward to doing maintenance and business with Five Star in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best customer service AFTER the sale!

By Joy_win1 on 2/14/2018 at 8:12 PM. Helped by Dustin.

Everyone was so nice, the waiting area was spacious and clean. Much better than Stonebriar Chevy. I drove out of my way to come here after I moved to McKinney instead of returning to rude people. I was called to make an appointment and when I arrived I was told I would not have to wait because I had an appointment. I was offered the option of 2 waiting areas, and told what to expect on either area. There were drinks and comfortable seating. When my car was ready, Dustin escorted me to checkout and stayed present to escort me to my car. My oil change was covered by my extended service plan. Stonebriar Chevy charged me for my previous oil change. I have been raving about my experience all day today!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new best friends

By Kmtt on 2/11/2018 at 9:30 PM. Helped by Michael Leatherwood.

I was treated as a friend rather than a customer. They listened to my requests and delivered more than expected. Not only am I satisfied with my purchase, I'm grateful to the entire team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable car buying experience unlike any other

By Bill on 2/9/2018 at 9:33 PM. Helped by Adrian Lopez.

Wonderful, car buying experience. I liked the no hassle sales approach used by Adrian and did not feel like I was being pressured into a sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chevy Silverado purchase

By Steve Mattil on 2/8/2018 at 7:34 PM. Helped by Mike Leqtherwood.

Very friendly and easy to work with without a lot of pressure. Kept in touch throughout the whole process and kept lines of communication open.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

good work guys

By buckeyedan on 1/31/2018 at 7:04 PM. Helped by jeff.

This dealership has great people and great service! they go the extra mile--even took the time to clean my chrome wheels on my ZO6!!

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service

By aussie1 on 1/29/2018 at 11:26 AM. Helped by Johnny.

I purchased a used vehicle and they were very open an honest about problems with the vehicle. They fixed the issues without any special negotiations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Dealership Experience

By KevinMorris on 1/25/2018 at 1:49 PM. Helped by Cecilio (sales), Sammy (finance), Michael (experience manager), Brett (manager).

I wanted to give a shout out to the dealership on helping our family purchase the right first car for our 16 year old Daughter. Thanks. Kevin Morris

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By k9master69 on 1/24/2018 at 12:15 AM. Helped by I had several people help and I am sorry I cant recall their names..

I went in without an appointment for a required oil change and tire rotation. They hooked me right up and me out of there in about an hour. They were friendly and the new place looks great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Flight customer servicec

By Mike Shedd on 1/19/2018 at 2:24 PM.

Lloyd Facen was excellent to deal with. His consistency and attention to detail made the car lease a dream. From the tour of the car and test drive all the way to the deal closing, I couldn't have asked for more. The rest of the staff as well was everything anyone could hope for in a car buying experience. Mike Leatherwood walking me through the details of the car itself and my experience with Sammy in the Finance department, I knew I was in good hands.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car for a New Family

By Jessica Washington on 1/15/2018 at 4:55 PM.

I've recently gotten married and more recently, we had our first child. I was weary of buying my first car on my own but my specialist made the process so easy, so fast and most importantly educated me on the process so that I felt comfortable about what I was doing. I am definitely recommending and coming back here for any of my auto needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

corvette state inspection

By Vett Driver on 1/12/2018 at 5:10 AM.

quick and friendly service, I prefer to use a reputable service center to have anything done to my corvette. Always used a dealership to service my cars since vehicles

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service in the Service Dept

By sstarkey on 1/7/2018 at 11:19 PM. Helped by Amanda.

Amanda in the Service Dept is Awesome. She kept me informed and was very friendly. She actually remembered me from my last visit. Thanks! Steve

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Teacher1015 on 1/5/2018 at 4:49 PM. Helped by Jeff W.

I bought my first car at this dealership at the beginning of January. They dealership made it simple and easy for me to make my purchase, and I couldn't be happier with my new car! Lloyd Facen is the person I first spoke to, and he was very friendly. He had Jeff W. take over to help me with my purchase, and Jeff was very knowledgeable and kind. He was very straightforward with me through the entire process, and I appreciated that. I would definitely recommend this dealership to anyone looking to buy a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was not pressured by the salesman.

By robertmi on 1/5/2018 at 2:32 PM. Helped by Johnny Mendosa.

I liked the car and came back several times. Johnny was there each time but did not put the screws to me. When I was ready I was ready.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By A Pleased Customer! on 1/1/2018 at 1:29 PM. Helped by Brett Morris, Jeff Webb, & Michael Leatherwood.

My experience w/this dealership was stress free! It was more than just another sale for them. The entire sales team made the buying process easy. They gave me the best deal possible, & wouldn't settle for a low-end financing company. I was financed at a great rate, with a well established bank. I would definitely recommend this dealership to my famity and friends. I went in for a new 2017 Malibu, but drove away with the 2018 model. Even better! I love it, and do not regret my purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Drove off in a dream!

By Renold on 12/31/2017 at 2:59 PM. Helped by Curtis Lacy.

We went in to look at a gorgeous 2018 Traverse Premier Red Line Edition. The service and attention given to us impressed us. The team worked seamlessly to ensure that we could have driven off in what we considered just a dream. Service after purchase has been excellent. Any questions about the new vehicle have been answered. Our family and friends are extremely excited for us and about our new purchase. We are grateful that we could have driven off in our dream vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experince!!!!

By Boomer on 12/30/2017 at 7:35 PM. Helped by Eric Garcia, Weston Swan.

Knowledgeable staff, were able to work through all our new vehicle requirements and limitations along with completing sale in a timely manner. Process was quick and painless. Had a great selection of vehicles and got very option we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

PRICELESS SERVICE

By rodriguez on 12/27/2017 at 6:39 AM. Helped by Miguel F, Michael Leatherwood, Adrian..

they make sure to meet all your wants and needs. great loving people to make business with. LOVE IT!!!!! & my new truck too. GREAT JOB

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They were Very Helpfull.

By el toby on 12/21/2017 at 11:08 PM. Helped by Amanda.

I like that they are Nearby where I work.So it,s very convenient for All my needs. I can leave my Truck and come back to PICK it UP after Work!

I would recommend this dealer.