Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Good Experience

By A very satisfied customer. Love my new Tahoe! on 11/18/2017 at 3:21 AM. Helped by Sales - Eric Garcia.

Salesman Eric Garcia is knowledgeable and efficient. He did everything he said he would. Sales Manager Bret Morris is involved and very engaging....a very pleasant person who is clearly a hands on manager.....a refreshing experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very patient , Very professional

By Eydan1023 on 11/14/2017 at 5:56 PM. Helped by Israel.

They are very welcoming , they help you find what your looking for , very patient always smiling , Veey professional, They help you find an affordable price to pay per month and work with what earn

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Dealership that treats you like family.

By edjoshua24 on 11/13/2017 at 3:35 PM.

Thanks Lloyd in meeting all my service needs in finding that right truck. Plus I gave Lloyd a time schedule that I needed to be out. He was very good in handling my request little over my time but managed to get out 20 minutes later which was still impressive,the entire staff was very friendly and nice. I would recommend family and friends to Five Star Chevrolet. Thanks for treating me like family. I'm a Chevrolet man for life now.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Silverado service

By Rick on 11/12/2017 at 8:16 PM.

Brought my 2013 Silverado for routine service. As always Tom Smith was great. Couldn't ask for better service. Very polite and informative. Did what he could to lower costs to make work more affordable. I wouldn't go anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great to work with

By carguy on 11/3/2017 at 7:20 PM. Helped by Brett Morris.

Five Star was flawless in helping us find a vehicle and with minimum effort on our part! They were very genuine and helpful. Overall, the process was very easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service I’ve ever had.

By Alexlopz1 on 11/3/2017 at 7:04 PM.

Five star Chevrolet is the best dealership I’ve ever been too! The service is awesome and they really care for you. Everyone is friendly and super kind. I recommend coming to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing a new Truck

By David Osterhaus on 10/23/2017 at 3:44 PM. Helped by Eric Garcia.

Eric was a pleasure to work with and was very helpful in determining the correct truck I was looking for by pointing out all of the features of the High Country.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By Angel on 10/19/2017 at 7:42 PM.

Tom Smith always takes care of me and your technicians are excellent! I have always had a great experience with Van/5 Star Chevrolet. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I LOVE 5 STAR CHEVROLET

By DIANA LUMBRERAS on 10/19/2017 at 2:23 AM.

Good service,friendly personal. .. excellent work. I recommend 5 Star Chevrolet on Carrollton best place to buy a new pick up. ..excellent place... I love this place

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service and Very helpful

By Roni on 10/17/2017 at 8:50 PM.

I gave the 5 star rating because I was truly happy with the service I received. Beautiful facility and on-time service. When I arrived the loaner car was ready and so was Tom.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service anywhere

By PJY on 10/12/2017 at 7:02 PM.

Beautiful facilities, extremely friendly and personable employees, service impeccable. I recommend this dealship for sales and service. I purchased my Camaro when it was VAN and has had all service completed at this VAN and a FIVE STAR. Since FIVE STAR acquired VAN we have new gorgeous facilities and fantastic service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Treated Like Family

By vpatter on 10/5/2017 at 7:53 PM. Helped by Pat.

I had to drop my truck off for servicing, but needed to be home for an unexpected repair on my home. Tom found this out and offered me transportation to and from the dealership so I could keep my appointment. That really got me out of a bind. You just don't get service like that anymore. I will continue to make Five Star Chevrolet my dealership of choice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Excellent folks

By rballal on 10/5/2017 at 7:04 PM. Helped by Michael Leatherwood.

I went to test drive a Chevy Volt and was guided to Michael Leatherwood as he was the resident expert for hybrid/electric cars. Unlike my experiences at other dealerships, i felt that the folks at this dealership treated me well and with respect. Michael spent a lot of time educating us about the pros and cons of the car and took the time to explain the features of the car before and during the test drive. At no point of time did i feel pressurized into buying the car and have not had pesky calls asking me about it either.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, friendly and efficient

By Patricia Willis on 10/1/2017 at 3:02 AM.

I arrived at about 8am on Saturday and was leaving within an hour or so. I has questions that were answered to my satisfaction by Isabel.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By shelli87 on 9/29/2017 at 5:05 PM.

Service department was great and Hoot Lankford went above and beyond anyone’s expectations. I would recommend this service department to anyone. Thank you Hoot and your staff for all of your hard work!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Preowned Purchase

By Go-Rangers on 9/21/2017 at 7:21 PM. Helped by Eric.

Low Internet price was good. No hard sale on dealer add-ons. Very easy process. Friendly sales staff. Fourth car purchased from Five Star Dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle inspection

By Eviem469 on 9/22/2017 at 6:04 PM. Helped by Amanda Yarbro.

The service was top notch; extremely friendly and personable. I asked Amanda is my car could be ready within two hours and she kept me informed and even had my vehicle ready before scheduled time. I was quite pleased with her beaming smile and friendliness and the appearance of the new location.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Dept

By Angela on 9/18/2017 at 9:10 PM.

I had a 5 star experience from making my appoints the car getting serviced! The waiting area was comfortable I would recommend this place to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, good deal, nice facility.

By cruzeowner on 9/17/2017 at 10:15 PM.

Negotiated deal on phone. Everyone was ready for the closing and pick up with the car waiting. All exactly as promised. Impressive new clean building.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Friendly service

By Lgtex75 on 9/15/2017 at 1:03 PM.

I drove up and Rick greeted me and listened to my concerns, let me know my options and got me out in no time. When he called later to let me know it was ready to pickup, he informed me that they took care of the recall on my car too! Thanks!

I would recommend this dealer.