Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
1.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

As painless as car shopping can be!

By Kathrynj on 7/5/2019 at 9:43 PM. Helped by Dave Sabitina.

Dave at VanDevere was great! Cared about service and our needs over simply selling. Took his time and helped us out, pretty painless experience for car buying! Big selection too.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

BAD MANAGEMENT

By HATE KIA on 7/4/2019 at 3:26 PM.

My FIRST Kia bill was sent to a rental house because Kia had to show residence from Ohio, I DON''T live in Ohio so VanDeVere lied and cheated on my application just so they could sell me a car. After the first bill was never received AS SOON as they did find me (a few weeks later) and sent me a bill I PAID twelve months in advance, as I have 2 other Kia's and pay THOSE payments ANNUALLY too. Kia dinged my perfect credit by saying I didn't make the first payment. IT WAS THEIR FAULT FOR CHEATING Kia Motors and putting down an address of which I DO NOT LIVE These people are dishonest and only care about MAKING THE SALE

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Turning in leased vehicle and purchased a used Jeep.

By RT on 7/1/2019 at 6:44 PM.

Patrick at Van Devere was wonderful. Extremely helpful, pleasant and patient. I would never go anywhere else for a vehicle, Van Devere is the best .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good stuff

By Bobosnider on 7/1/2019 at 12:48 AM.

Pat was great and very helpful. He was very kind and guided me in the eight direction. I plan to be back because of him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service ever

By RonniG on 6/28/2019 at 10:44 PM.

I HAVE PURCHASED 3 VEHICLES FROM VANDERVERE KIA AND PATRICK SCOFIELD WAS MY SALESMAN AND HE IS AWSOME! I WILL ONLY DEAL WITH PATRICK BECAUSE HE GOES ABOVE AND BEYOND TO MAKE SURE YOU LEAVE HAPPY. HE HAS LIFE LONG CUSTOMERS WIFH THE GUTHRIE FAMILY.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was a pretty good car buying experience.

By Ironmanfan1620 on 7/1/2019 at 12:31 AM. Helped by Mack Gilchrist.

Got one of the newest fortes. Love this car. It definitely handles better than my 2016 did. Go see Patrick and mack if you get the chance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car dealership around

By Ky98 on 6/29/2019 at 9:11 PM.

My salesman was Patrick. He did everything he could to help me get a new car when all other dealerships wanted to give me used ones. I’d definitely recommend this dealership to other people. It’s clean and the staff are very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderfull experience

By Chris59 on 6/29/2019 at 6:30 PM.

Patrick was wonderfull to deal with. He understood my needs and he was able to get me the vehicle I wanted at the price that I was looking for. It was a great overall experience. The finance dept was very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By Lukacs on 6/29/2019 at 12:12 AM.

Amy Fisher was very intelligent on selling. She was very helpful and very nice looking lady. Would recommend her. Glad she works at VanDevere dealership.😺 Bob

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By Jeepster22 on 6/25/2019 at 11:54 PM.

I showed up late for my appointment due to work and Amy Fisher and her team were awesome about staying over and making sure I got the best deal on my new car!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Ask for Ellery Moore

By Rachel on 6/24/2019 at 7:24 PM.

I am a first time car buyer with a pretty low income, Ellery went the extra mile to find a Bank that was willing to give me a loan. He spent days working for me and he got a down payment that worked for me. Ellery was very kind and personable the whole time, I'm sure he was tired of seeing us everyday but he sure didn't show it. If you are looking for a car Vandevere is a great place to go and Ellery will get you in the car you want.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By Sueq on 6/21/2019 at 1:14 AM.

Amy Fisher was professional, caring and really worked to get me exactly what I asked for! She was very knowledgeable and service oriented and a Joy to work with. I'm sooo happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

My first car purchase

By bri on 6/20/2019 at 6:35 PM.

Ellery told me that he was going to get me what i wanted and take care of me. He did, and i’m very satisfied with my purchase. The way he talked through everything with me thoroughly to make sure i understood what was happening since this was my first car!!! Thank you so much Vandevere and Ellery.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Ellery Moore AWESOME

By Tj on 6/19/2019 at 7:10 PM. Helped by Ellery Moore.

Me and my wife went to Kia and Ellery met us at the door with a smile! Ellery is a down to earth, honest person trying to get the best deal he can for you. 6 months after having the car Ellery still reaches out to make sure everything is good and if he can help out with anything. 10/10 recommend Kia in Akron and 1000% recommend going through Ellery!!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing Customer Service

By KdeeLoren on 6/15/2019 at 12:21 AM. Helped by David Sabatino.

This is my third car purchasing from VanDevere. Always fair and staff is wonderful to work with. David Sabatino went above and beyond to work with me and get me the vehicle I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By Patience382 on 5/28/2019 at 5:55 PM.

Amy Fisher was very helpful, pleasant and understanding of our needs. She was complete in answering all questions and worked hard to help us stay within our budget.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a great experience!!

By Tdawg13 on 5/25/2019 at 9:05 PM.

It went great! First car picked out for me, i ended up leaving with off the lot!! Never could have been any happier. Dont forget about the free lifetime carwashes!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By Eisinger on 5/23/2019 at 4:15 PM.

Amy Fisher was very pleasant to work with. She made my buying process very easy!! All around pleasant experience. It’s nice to deal with such a pleasant person

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Scams

By Kbrown on 5/23/2019 at 3:52 PM.

Had my KIA in there due to a wiring harness issue. Was told that the wiring harness was bad and they replaced it. Now it's happening again and I took it to a different KIA dealership/ service. IT WAS NEVER REPLACED, only rigged and the wiring "repair" that they did wasn't what KIA service considers appropriate.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By Sam on 5/9/2019 at 2:53 PM.

They helped me get a car as soon as possible and helped work with me with the credit that I do have even tho it isn't very high

I would recommend this dealer.