Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
2.8  

Dealer Reviews

Show:  

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Service Rip Off

By Janet1622 on 8/5/2018 at 10:27 PM. Helped by Howard, Service customer service.

Took my 2013 GMC ACADIA in due to both headlight low/high beam not working. Paid $110 for diagnostic test. Received a call stating that both headlamp assembly need replaced and the cost would be $2,400.00 to repair. Did not make sense to me. I took my car to another mechanic and he tested the bulbs. Bulbs were burned out. Replaced both bulbs at 29.99 each and 60.00 labor, little over $160.00 and both lights working again. We have bought two cars from this dealership and had our cars serviced there. Never again!!! I don’t know i if they thought me being a woman would know no better or what but it’s a disgrace. I have recommended this service department to others, no more. When I tell my story to people they are disgusted as well.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most knowledgeable, Best priced, Service, Family Oriented

By Steve Conley on 6/12/2018 at 3:50 PM.

Most knowledgeable, Best price, Service, Family Oriented Dealership I have experienced! We have purchased many vehicles there with my family/friends. Not ONE negative experience. They make us feel like family. Always great to go there. :) Up and beyond in Service, Knowledge, Trade ins! Thank you everyone! Steve and Laurie Conley

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Only dealer around with a BoltEV in stock

By iansanderson on 3/28/2018 at 4:10 PM.

Well, I honestly chose VanDevere since they were the only Chevy dealer around with a BoltEV in stock. It is a fully electric car, so I was really hesitant about buying one and wanted to be sure it was going to work for me. I previously had a bad experience at a Chevy dealer in Massillon, so I was really leery about taking another look. After meeting Jay, I realized how different the attitude is at VanDevere. First, he is super-chill and he knew I wanted to do my research on the car before agreeing to buy. We took the Bolt they had on the lot out for a test drive and he offered to let me take it home for the night. During the test-drive, he didn't tell me where to drive and I appreciated that. I really hate it when salespeople make you take a certain route like an über driver. I headed straight for the highway since that's where I do most of my driving. After taking it home, and really spending time with it, I knew it was going to be a good fit for me. We worked out the numbers, and Jay worked hard to find the exact car I wanted down to color and every option I wanted (I am picky). They even price-matched another dealer's offer and helped me lock in all of the rebates from GM which saved me $3,000! I had a small issue with the car the day after I bought it. John in service set me up with a loaner car, and had it fixed the same afternoon. Oh, and I freaking love my Bolt. It's a blast to drive! I have no clue what gas prices are, and hopefully won't ever care again.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Overpriced and slow

By Lindsey on 3/6/2018 at 9:45 PM. Helped by Not sure of names, spoke to a manager.

Horrible service, over an hr and a half for an oil change with an appointment. They overcharge on all services, almost $100 for air filters. And they are not clear on the warranty information, but I wouldn’t take it to them anymore even if I had too.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful, knowledge, and they take care of you like family

By AnnaZ on 2/7/2018 at 8:30 PM.

What a place to purchase a car. Everything they do, from customer services to what they offer once you buy from them is top shelf. You will not find a better place to by a car!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price

Chevy2500

By Checy2500 on 2/6/2018 at 9:03 PM.

My salesman Clark was honest and kinda worked for me! Thx Clark.. They were able to meet me at the price I wanted to be at.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal!

By Annie Young on 2/5/2018 at 9:29 PM. Helped by Anthony Walker.

Anthony Walker was great with helping me get the car I've been searching for. He's also is friendly, easy to talk to and deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cory was fantastic! I would buy my next car with him!!

By Debbie on 2/2/2018 at 7:37 PM.

Corey is awesome! Thank you for all your help!! I would recommend anyone that I know to come see from Corey for there next car or truck!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By donna750 on 2/1/2018 at 9:38 PM.

Corset Michalak was very great salesman, my experience was spectacular!! Van Devere Awesome , was very pleased with my overall experience would definitely refer this car lot to friends and family

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Customer service review

By Matt Dean on 12/31/2017 at 1:24 AM.

Great dealership. Dealership staff is very friendly and very willing to help. Although wait time was a little extensive not to bad given time of day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and honest

By Iiii on 12/14/2017 at 10:32 PM.

Great experience. Would recommend buying your next vehicle here. Everyone was very helpful from the moment we arrived. Hassle free buying experience which was a first for me at a dealership of this size

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Ihateuseingemail on 12/8/2017 at 3:56 PM.

Rich was very laid back and not pushy. Him and the whole crew did a wonderful job at making me happy. I left with a car im very proud to own and fits my needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Clayton is wonderful!

By Gina89 on 12/8/2017 at 3:01 PM.

Clayton gave us such a great buying experience while purchasing our Camaro. He was very professional and got us in the car we wanted for a great deal. I would definitely go back to him for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service!

By ahavilan13 on 12/7/2017 at 7:14 PM.

The best part of this dealer is their awesome service! Vince was helpful, friendly, and informative. Great experience; I would definitely recommend to a friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Clayton Cross

By Chrisjay on 12/5/2017 at 10:47 PM.

Clayton Cross is always available and more tham willing to assist me with any questions or concerns I may have! I am so appreciative of him amd the service he provides!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Betsy2 on 12/5/2017 at 10:41 PM.

Clayton was so helpful and informative for the purchase of my mother’s car! He took his time and was attentive to any of her questions and needs! We will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful!

By Loris on 11/30/2017 at 10:01 PM.

Rich B. Was very helpful getting me what I needed and could afford. GREAT dealership. The new owner clincic was also a great perk. Thank you VanDevere.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vandevere rocks

By MrsTaz on 11/30/2017 at 7:03 PM.

Clay was great at answering my husband’s questions about all wheel drive cars! It’s nice to have a sales guy who returns your calls and gives the best advice! Thanks for all your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great working with Clayton Cross!

By lucie1 on 11/30/2017 at 5:57 PM.

From start to finish, the whole sale was positive and went smooth. Salesman was knowledgeable, friendly, stayed on point and made the process as quick as possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 Stars!!!

By mcrdr7771986 on 11/30/2017 at 5:22 PM.

We, my husband and I wanted to leave a review for Clayton Cross. He helped us so much and worked well over an hour to try to find something that would be perfect for us. Even after it was closing time he assisted us and wasn't in a hurry. My husband is from the Dominican Republic and doesn't speak much English, but Clayton was beyond helpful and kind. We will be back to buy a car soon from Clayton. Thank you for your kindness and how treated my husband even with the language barrier. Awesome job!

I would recommend this dealer.