Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Blake was great!

By Wmgidd on 3/18/2019 at 11:25 PM.

Blake was very knowledgeable about the vehicle I was looking at and went above and beyond lining two with different interior colors up side by side so I could make my final decision! I felt like he and Chris were very honest, upfront, and respectful. 5 stars, definitely recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Experience

By KarenBD on 3/18/2019 at 4:17 PM.

We have worked with our sales person Wade West for 20 years and 8 Acuras. He makes the whole experience easy and pleasant. He thoroughly explains the whole process as we move through it. He has our best interest in mind. We know he goes to bat for us each time we work with him and we feel confident we get the best deal possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Outstanding buying experience

By AlwaysAcura on 3/15/2019 at 1:49 AM.

This is my third Acura from Vandergriff, where I've always had great buying experiences. Blake is by far the most knowledgeable and polite sales professional. I appreciated his patience and desire to make sure all of our questions were answered and that we were satisfied with our purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Ann on 3/13/2019 at 5:46 PM.

DayShawn was very patient and great at helping us make the deal work!!! Would recommend seeing him on your next car buying adventure. Great customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Relaxing Buying Experience

By bdonalson on 3/9/2019 at 2:55 AM.

Mr. West made my buying experience a very pleasant one. I went in trying to decide between the ILX and TLX. Mr. West explained each car and explained all the packages. What I loved is that when I thought I had made up my mind on the ILX and after doing a test drive felt like I just wanted to give the TLX a look. Mr. West didn't even blink he went and pulled a TLX around (in the rain) and let me test drive that one. I never felt pressured or rushed to make a decision. Overall, AWESOME customer service. I would recommend Vandergriff Acura and Mr. West in particular to all my friends.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Don't bother with stopping here. Go somewhere else.

By 2018Camaro on 3/6/2019 at 8:41 PM.

Purchased a car and they did $300+ damage to the grill mounting the dealer plates. Their fix is to cover it up with a $30 license plate holder rather than replace the grill. Advertised price wasn't actual price. They add on almost $2000 in ''dealer fees' once you get there. Go to another dealer.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant Buying Experience with Kimberly Najera

By Kris on 3/6/2019 at 1:15 AM.

I purchased a certified MDX from Vandergriff in February 2019. Kimberly Najera did an outstanding job as my sales consultant and offered top notch customer service. She was very responsive to my questions and inquiries after I left the dealership. Overall outstanding customer service. I would return to Vandergriff just to buy another car from Kimberly.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Salesman!

By Ms Ben on 3/2/2019 at 10:58 PM. Helped by Stevie was great also and informative..

Jamonn Little is very special young man , my sister and I enjoyed him. He is very personable and very knowledge about what he does.. Any question we had he would answer or find some one who could. He a great asset to your company. Ms B. Jackson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very happy with the service, particularly after the sale.

By Christian on 3/3/2019 at 1:10 AM.

We worked with Jamonn and the service was fantastic! I am in the military and was in the middle of a move back to the US from overseas. I only had 1 week in the DFW area. Jamonn helped us find THE car that we were looking for at the price that we needed. What followed was the most impressive. The car happened to have just been acquired by the dealership, so Jamonn helped us close on the car and then ensured that we were able to take it home with a scheduled date to return for the normal detailing/paint touch up that would typically occur when the dealership acquires a car. He personally managed the project to ensure that everything could happen in one day and that it would be complete in time for us to leave town and continue our move. His follow through was great and he stayed in touch and sent updates of the progress as we went. The most impressive part of this was that it all occurred after the sale of the car. I feel like he really put in effort and wen the extra mile to make sure that we were taken car of. I would seek out Jamonn to work with him again and highly recommend him to friends or family who were looking for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Great Experience

By Emma on 3/1/2019 at 8:05 PM.

My experience today was amazing! Mr. Green was very knowledgeable and made my trade in experience smooth. I truly appreciated his service, and his honesty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Such an amazing experience

By Nykkie on 3/1/2019 at 8:03 PM.

Dayshawn Green is such an amazing dude!!! Cool experience easy and pleasant person to be around! He made this THE BEST experience in buying a car ever!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Yes we would recommend Vandergriff

By Jenh on 2/27/2019 at 6:10 PM. Helped by Thaio Nguyen, Steve morale.

We just bought our 1st Acura at Vandergriff & had the best experience. Everyone was super friendly & helpful. Whitney was amazing & made the car buying process the best we've had. We will definitely go through her to buy our next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman

By Armani10 on 2/23/2019 at 8:15 PM.

He was a great salesman to work with. He was very well spoken and a honest person. He also awnseres all the questions I had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman

By Omarib32 on 2/23/2019 at 8:14 PM.

He was a great salesman. Knows his information. real cool laid back. Well spoken always kept us informed on everything we needed to know. Awesome experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT SERVICE

By retiredkid54 on 2/23/2019 at 6:43 PM. Helped by Thao Nguyen.

I heard about Vandergriff from the CarPro radio show. I contacted the show and Jerry Reynolds referred me to Vandergriff and to contact Wes Kammer. I called him and the NEXT DAY had an appointment to discuss my 2016 MDX which the lease was ending. I have driven the MDX for many years and always dealt with one dealership (not Vandergriff). The dealership I had used for all of those years sold. Also, I live in Weatherford and the "construction" drive to that dealership was a mess! So I thought I would give Vandergriff a try. WOW I'm GLAD I DID! After I met with Wes, he introduced me to Kenny Le who was a FANTASTIC Senior Sales rep. He walked me through every step of the lease on a new 2019 MDX. Got just what I wanted and could not be happier with the treatment I was given by everyone at the Dealership from the front desk to the service department! So, If you need a new ACURA, call Kenny Le, he's my guy!!!!!!!!!!!!!!!!!OH! and the drive from Weatherford was a breeze!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

PURCHASED AN RDX FROM STAN BENNETT

By Jai on 2/21/2019 at 3:33 PM. Helped by The finance manager Stevie was very down to Earth. I think her and my wife could still be talking a doggies.

My wife decided she was ready for a new vihicle. We traveled from 4.5 hrs away to one dealer on Friday. Not finding what she wanted there I called Vandergriff early the next morning. Stan Bennett was the first and last voice I heard. Stan greeted us at the front door with a smile and asked if we needed anything. While we looked over a view things Stan went to pull up RDX ASpec for us. I was sold then, but I was patient and allowed Stan to give my wife a full run down of the vehicle. Then a thorough test drive. Se was pretty much sold. Once we crunched some numbers we signed on the line and My Wife has had a smile on here face since Sat 2/16/19. We look forward to dealing with Stan and sending others his way. Vandergriff was represented to the highest quality and respect. Thank very much again Stan Bennett!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Annette2019 on 2/17/2019 at 6:42 PM.

Jamonn Little was a fantastic sales agent. He was able to answer all of my questions and give me more information about the vehicle that I was interested in purchasing. He handled the entire purchase transaction very proficiently and with great professionalism. His customer service was exceptional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best Dealer in Town

By RaeofSunshine89 on 2/16/2019 at 11:47 PM.

My mom has leased three vehicles from this dealership and when it was time for me to purchase a vehicle I knew I was coming here! They did not disappoint and Mr. West was by far the best sales agent I have ever come across. He cared more about putting me in a reliable vehicle that I wanted rather then trying to push a sale. Kudos Vandergriff Acura for your excellent customer service!!! I will definitely be referring people to this dealer!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lindsay was very friendly to me and my wife.

By Mandog on 2/15/2019 at 12:33 AM. Helped by Lindsay laudson.

Lindsay provided the details for the service to be provided extremely well. Service was completed as promise. She was customer friendly well versed and very knowledgeable as a service advisor.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service!

By Abilene Fam on 2/12/2019 at 2:41 AM. Helped by Thao Nguyen.

Vandergriff Acura was the perfect place for us to buy our pre-owned vehicle. We drove in from out of town (3+ hours) and they went above and beyond to make us feel comfortable the moment we stepped foot in the door. Wade West was a dream to work with! His customer service exceeded our expectations and we felt great with our purchase. The paperwork process was quick and easy and Thao made the process enjoyable. This was, by far, the best experience we have ever had purchasing a vehicle. I highly recommend Vandergriff Acura and Wade West for your next car.

I would recommend this dealer.