Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.8  
Quality of Work
4.8  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to lease a new car

By og227 on 9/12/2019 at 8:16 PM.

I had a very satisfied lease on a new car. My salesman Brian Campa was very nice and helpful with me getting a new car. Everything went very smooth with the lease. Thanks again for a great new car lease. Pedro Diaz the finance mgr. was also very nice in doing the new car lease. Great car dealership to get a new car. This new 2019 Equinox is the third one for me.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price

Good Experience

By J.B. on 9/11/2019 at 8:57 PM. Helped by Rogelio Sandoval.

The young salesman I worked with was very courteous and professional. His manager as well as the Finance manager were also good to work with. I am very pleased with the overall service I received from Vandergriff Chevrolet and would certainly recommend them to anyone looking for a good Chevy dealer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Genuine Parts Genuine People

By Jonbernal140 on 9/11/2019 at 5:28 PM.

Great service from the staff here at Vandergriff. Truly a very professional environment and great service on my new Chevrolet Traverse. I bought my car last October and I have been getting my oil changes with Vandergriff since then. They have a great rewards program and they are also a participant of such program. I like going to Vandergriff because I know that my SUV that is getting worked on is getting worked on the right way, no mistakes and no excuses, that's why I love coming here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT !!!

By Jerry on 8/26/2019 at 3:17 PM. Helped by My new car salesman was Tom..

I have been to Vandergriff Chevorlet in the past. They have changed the way they sell cars now. A much better experiance then in the past. My salesman Tom did a great job from beginning to the end.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience - EVER!!!!

By Chris New on 8/23/2019 at 2:45 PM. Helped by Jesse Arredondo.

I have purchased several cars over the years. None were as great an experience as this. The team really made this the best deal ever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Growing Family

By DScott on 8/19/2019 at 2:04 PM.

Brian ensured that I was happy every step of the way selecting a vehicle for my growing family. My husband intends on returning Spring 2020 for a Silverado and we will be asking for Brian. I would recommend anyone to get a Chevy with Brian at Vandergriff Chevrolet!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Sales Service

By stickman on 8/12/2019 at 11:25 PM. Helped by Tarell Butler.

Worked directly with Tarell Butler and was very happy with his quick service and great prices. None of the stereotypical Salesman games, just straight forward and great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prep 2009 car for trip

By Grandma 79 on 7/24/2019 at 6:32 PM. Helped by JASON.

I asked the staff to check over and prepare my car for a 3000 mile trip as if they were doing it for their own grandmother. Now that I am home from the trip I can say that they did a great job. We had no problems. Thank you for providing safety,and security.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience with Mark Monroe!!!

By w0280093 on 7/25/2019 at 10:23 PM. Helped by Mark Monroe.

This is my third Chevrolet Silverado. I have never been so pleased with my purchase. I had the absolute pleasure of working with Mark Monroe. This man worked relentlessly to find the exact truck that I was looking for. He was always transparent and honest in every step of the buying process. Not ONCE did he try to do anything shady or slip anything past me. This guy is as good as it gets! I highly recommend anyone searching for a new Chevrolet go see Mark. You cant do any better than this guy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top of the line

By Traverse on 7/8/2019 at 10:39 PM.

Jeff was very helpful and gave me options I would have never considered. Bought the Traverse a very happy with Jeff and the service of all who handled my sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Happy Buyer on 6/28/2019 at 9:30 PM.

Jeffrey was great as well as the finance team. I will buy again from Vandergriff and have nothing but good things to say about my experience there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By eperez0106 on 6/28/2019 at 11:31 PM.

We had a great sales rep i would recommend him to everyone. He was fast and kind and great with my kids. Answered all my questions.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Unbelievable...still no return call...

By Martin Chappell on 6/22/2019 at 4:11 AM.

See my review on google and, how the dealers reply, asking me to call and resolve, has disappeared...after I called left a message and have still not received a return call!! Martin Chappell.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rápido y excelente servicio !

By GabbyC on 6/22/2019 at 12:22 AM.

Excelente servicio al cliente, Juan busco exactamente lo que necesitaba de acuerdo a mi presupuesto. El proceso fue muy rapido e incluso me ayudó con mis garantías al mismo tiempo. Me guío paso a paso y pude salir con mi vehículo el mismo día!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!

By DrJacob on 5/31/2019 at 3:26 AM.

Jeff Burnett was extremely helpful. He was honest and not pushy. He cares about the satisfaction of his customers and it showed! I would recommend him to anyone looking to buy a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Cherylblay@live.com on 5/28/2019 at 9:00 PM. Helped by Cotten in finance.

Everyone was extremely friendly and helpful Sasha is the one who helped us and she was most delightful not pushy just knowledgeable and wonderful to work with

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Awesome salesman

By CHEVYGIRL on 5/11/2019 at 12:27 AM. Helped by Will Harris.

On April 29, 2019 I went shopping for a vehicle. Actually just browsing, The salesman Will was absolutely awesome and so was Shayne in the Finance dept. Rode out that day in a Chevy Traverse.. Great job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience purchasing a vehicle at Vandergriff

By Nana girls 3 on 4/21/2019 at 6:19 AM. Helped by Austin, Ronnie.

We had the very best experience at Vandergriff , Terry did a excellent job explaining and make sure we understood and was 100% satisfied. I Rate Terry and the dealership with 5 stars. The final step of the purchase was the best with the financing experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

3rd buying experience from Vandergriff

By chevyrules on 4/12/2019 at 2:17 PM.

I have now bought 3 vehicles from Tom at Vandergriff Chevrolet. Tom will do whatever it takes to make a great deal happen. Tom regularly reaches out post sale to ensure I am happy. Tom is always professional and treats me like more than just another customer. I will be buying my next vehicle from Tom at Vandergriff again!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

Bait and Switch

By Vandergriffsux on 4/6/2019 at 6:05 AM.

Bait and Switch / False Advertising. Vandergriff Chevrolet advertised 2 Chevrolet Camaros at their I-20 location in Arlington, TX at a specific price and including VIN number. When we got there, they said they have the cars, but they just entered their loaner program so they're not actually for sale; HOWEVER, they said they could sell that car to us for MORE than advertised or could sell us A DIFFERENT car for MORE than advertised. The ad clearly shows the car and lists the VIN with the advertised price. We talked to no less than 3 people including their Sales Manager who REFUSED to sell us the listed car for the advertised price. They never had any intention of selling the cars for the price listed.

I would not recommend this dealer.