Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great team wirk! Kieth Samuels is a great service advisor.

By Ariel on 10/11/2019 at 10:26 PM.

Great professionals at this dealer! Always ready to assist you in vehicle maintenance. Ask for Kieth Samuels and he will take excellent care of your vehicle needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth easy process!

By Will b on 10/14/2019 at 3:10 PM. Helped by Tracy Wells.

Easy to work with! Straightforward and to the point! Best experience I’ve ever had! Tracy got me in and out in no time! His manager was very helpful as well!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second vehicle

By Morelands on 10/13/2019 at 11:58 PM. Helped by David Delago.

I have came to Vandergriff for my last two Hyundai purchases. I have a Hyundai dealership literally five mins from me but I make the 30 min drive to continue giving my business to Vandergriff. They always work with me and do whatever they can to get the deal done. All of the staff is nice and courteous. I will continue to buy any future vehicles through them as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Service was quick and painless. Absolutely love the text...

By Mc on 10/11/2019 at 3:21 PM. Helped by Mike Highlen.

Service was quick and painless. Absolutely love the text message with the link that gives me the results of the vehicle check-in inspection & runs me through the needed options with the choice to accept or decline the recommended service. The waiting area bar with the plugs and high chairs was awesome for getting work done while I was waiting. Maybe highlight the hot beverages better; the cold brew tastes funky. The text message letting me know the car is ready is perfect. Super efficient automated system. On a separate visit for my sister's car, Mike Highlen was quick to resolve an issue that came up. He personally ensured the car was fixed and communicated with me often with updates. Great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Oil change fast nice wash❣️ Anthony was very through in...

By Ljr on 10/8/2019 at 9:22 PM. Helped by Anthony Aquirre service.

Oil change fast nice wash❣️ Anthony was very through in telling me what I needed. Did some this time and some will be done next oil change

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Vandergriff Hyundai customer service is second to none!!!...

By T-Mac9 on 10/5/2019 at 1:48 PM.

Vandergriff Hyundai customer service is second to none!!! I can’t tell how many times I’ve been there and have never been disappointed. I have been going there since 2012 and even though they’ve made some changes to management, customer service still seem to be their top priority.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

The part was the wrong part once I got the car to the...

By D. Rogers on 10/4/2019 at 5:24 PM. Helped by Anibal.

The part was the wrong part once I got the car to the dealership. They did take care of it by giving me a loan car. They fixed the car washed it and filled it up with gas then delivered it back to me the next day. The service guy did the best he could to make it up to me for the inconvenience. This was the second visit......

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I received excellent service and was introduced to the...

By Clothier on 10/4/2019 at 2:40 AM.

I received excellent service and was introduced to the director of service who is very kind and knowledgeable. I will continue to use Vandergriff Hyundai over the dealer I was using before.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Really good people. Nice place to sit and wait on your...

By Emmitt on 10/1/2019 at 3:55 AM.

Really good people. Nice place to sit and wait on your car. Don’t go any where else. Yes I tell people all the time about how the service is. Will tell everybody about them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super cool

By Eric Rumbo on 9/21/2019 at 12:29 AM. Helped by Antonio Torres.

It was the first time I’ve gotten a vehicle from the dealership the experience that I had was great and when I’m ready to buy my second car I will definitely go back there

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Daughter buying first car from a dealership

By Dean on 9/28/2019 at 11:34 PM. Helped by Antonio Torres.

Everyone was very friendly and helpful. Our salesperson, Antonio Torres, was really attentive offering water and snacks. Our daughter thought it was really cool when everyone applauded her buying her car!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Price
1   Quality of Work

A/c wasn't fixed

By Tshepo James bonoko on 9/27/2019 at 11:08 PM.

Poor service, lack professionalism. I brought in my Hyundai sonata 2013 for A/c and hose discharge repair. When i pick up , I find out some minute after the Air still don't work good. Now they want additional money for compressor. That's ridiculous, extortion. They did something similar to one of my friend. People stay away from this location.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Packer Backer on 9/26/2019 at 8:59 PM.

Kieth at Vandergriff Hyundai Service Department took great care of my car. I had some issues with my air conditioner. It took some time but the problem was taken care of! Kieth always goes above and beyond to take great care of both of our cars! Glad he’s back!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good training

By M.Pickard on 9/25/2019 at 9:59 PM. Helped by A young man who works at the drive through.

My service was a simple oil change. It was timely and the efficient. But more than that, the young men on your staff are very conscientious and ready to serve the customer. I had to reload my car from another one and the young men were openly willing to handle ANY personal product I had with a smile. Good men... good training. M. Pickard

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Wonderful experience. Satisfied customer!

By Olu on 9/22/2019 at 5:07 PM. Helped by Tina Howard.

Great & wonderful customer service. Associates were all helpful... please keep it up. Beautiful Ambience too. I was attended to in no time. Thank you , I will sure visit again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Eric_reed50 on 9/16/2019 at 5:38 PM. Helped by Tina Howard.

Excellent service. All the work was done correctly and to my satisfaction. Car was ready as promised. They provided me with a rental while mine was being serviced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Customer Service

By Antonio on 9/16/2019 at 4:08 PM.

Went in looking for a car, got to test drive one and loved it. Cesar was an amazing salesman and helped us throughout the entire process. And not to mention Fernando helped us find a great deal. Will recommend this place to many others. Car buying experience was amazing!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle Service

By Mafrel on 9/11/2019 at 12:24 AM. Helped by Cody.

I liked the service the dealership provided. I liked the way I was being treated. It was fairly quick. Everything was checked properly and made sure of it's good condition.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience.

By eljaycee on 9/14/2019 at 2:35 PM.

Friendly and overall good experience. This was my first visit. I went in for an oil change. There was no pushyness, that I've experienced at other Dealerships of trying to sell other stuff like wiper, cabin air filters, etc. My service advisor was very polite and professional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Car was very clean except for finding an empty beer bottle i

By Tish on 8/31/2019 at 7:14 PM. Helped by Don Phillips.

The car was very clean and ready for us after we signed the papers to buy it. But someone left an empty beer bottle in the console which is very upsetting to me. No one should have been drinking in this car and especially not leaving the empty bottle in it.

I would recommend this dealer.