Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shout out to MADISON KNIGHT!

By Steve on 9/13/2019 at 12:41 AM. Helped by Madison Knight.

Thank you Madison for making this the best car buying experience my wife and I have had. You were well prepared and answered all our concerns and we never felt pressured at all. So far we love our new Highlander. I highly recommend Madison Knight to all and look forward to doing business with you again. Thanks so very much!

I would recommend this dealer.

Overall Rating

3.8  

2   Customer Service
5   Friendliness
2   Overall Experience
5   Price
5   Quality of Work

2016 Tundra

By Tundra16 on 8/18/2019 at 9:32 PM. Helped by Shane, Cole, and.

Bought a 2016 Tundra from on 8/8/19. I told the salesman that either the front was out of alignment of the tires were. The sales person said "I will take care of you", so I bought the truck. Drive the truck over the weekend and the front end shimmied over 65 mph. I hooked the truck to Vann York and they would give me an alignment. The Service technician said that the tires where bad and that I would be wasting my time. Service department said that would SELL me a set of tires (at cost) and an alignment. I am willing to split the cost. I just don't think I will be taking my truck for any service. Truck will be a nice truck once I get the tires replaced.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Dishonest

By I don't play on 8/15/2019 at 3:34 AM.

Test drove the 2011 Tahoe that they have on the lot and had a mechanic check it out. Vin # for motor under the hood has been removed. Vin#s on door and door frame are scraped off. Vin #s located in the glove box have also been removed. The carpet is soaked from front of vehicle to the back. There is mold and rust forming under the carpet. Door locks are not functioning properly. Wiring harness housing for the front seats has been damaged from where the seats had been removed from the vehicle. Found 5 codes that had been cleared by the dealer. Manager seemed to show a lot of concern about what I presented to him, however, I see that they are still trying to sell this vehicle. I will never do business with them and I think it is sickening that they are still trying to sell this vehicle to anyone.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Evan was great! Very knowledgeable and personable.

By Bobbie on 7/30/2019 at 2:30 PM. Helped by Evan Slater.

I never felt pressured. Marvin asked me a few questions, recommended several cars, and connected me with Evan. Evan was very easy to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommended

By SheBuysWell on 7/22/2019 at 5:21 PM.

Good news! This was my first time working with this dealership, but it is not the first I'd heard of the dealership. My family has had a great working relationship with Vann York Toyota starting 2018. Each time I would come into the dealership the manager and the salesmen Mike Reid were always very personable and willing to take care of what I needed. I appreciate this experience as it was my first time financing a vehicle. Thanks to their customer service and helpful questions I was able to get what I want and more thanks to their advice. (Note: Car salesmen have the tendency to be stereotyped as pushy-that was never my experience). All my questions, research, and their expertise aligned well to make a happy customer out of me. I am still learning the vehicle. I am sure that will take time. I am even more assured that my questions, that I don't even know I'll have yet, will be promptly answered from the staff I worked with at Vann York Toyota.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

We had an amazing experience!

By Brandy83 on 7/25/2019 at 6:51 AM. Helped by Steve Davidson and Cole Byland.

From the time I stepped out of my car in the parking lot I was greeted by very polite and professional people! I had did a quick online application and was preapproved. I told Freddy the type of car I was looking for and he pulled it around for me to look at and test drive. I instantly fell in love with the car! The whole process was a breeze! Freddy and the crew there at Vann York had me out driving my new car off the lot in no time and the whole time I felt like I had been knowing them for ever! I would recommend Vann York Toyota time and time again! Y'all go see Freddy Mclean!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great purchase

By Alan on 7/23/2019 at 11:23 PM.

Mike Reid was great to work with! We would definitely enjoy working with him again. The process was comfortable and enjoyable and he was very accommodating.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very brilliant

By Toto345 on 7/23/2019 at 1:51 AM.

Very professional gentleman, mr Sullivan was every bit of excellent with me thru my whole experience . I wanted a vehicle but just came to look and he took all my fears away!! Thank you for your expertise

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

car purchase

By ap_commuter on 7/22/2019 at 1:29 PM.

I had viewed the website before I had arrived so I knew what I was looking for. Mike Reid had the car waiting for me when I arrived. We went for a test drive, then I sat down with Vince Ritorto and the rest is history.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Friendly, knowledgeable, helpful

By happycustomer on 7/18/2019 at 1:32 AM. Helped by Evan Slater.

Evan and the folks at Vann York Toyota were quote pleasant to work with. Evan was polite, friendly, and knowledgeable, and helped to pass the time involved in the purchase process quickly and comfortably. Luis, the finance manager I worked with was helpful and explained the paperwork carefully. This was, by far, the smoothest car buying experience I've ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car purchase

By jimmy62 on 6/28/2019 at 8:52 PM. Helped by Madison Knight.

I purchased the car recently from Vann York Toyota Toyota. I had the pleasure of working with Madison Knight throughout the purchase of the vehicle. Madison was courteous, helpful and professional. Madison was able to get me the deal that I asked for and did everything within her power to make sure my experience with her and her sales team was a memorable experience. Madison went above and beyond to make sure I left satisfied and happy with the deal I made. I was pleased with the overall way I was treated not only by Madison but I also had a great experience with the financial people who did my paperwork for the sale of the car.I would highly recommend Vann Toyota and Madison Knight to all my family and friends when they are in the market for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vann York Toyota 1st time buying

By Meangene on 6/27/2019 at 9:49 PM.

Mike Reid did a great job to help me find what I wanted at the price I wanted to pay. I felt he earned my trust and business without being pressured.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By BrandyK on 6/27/2019 at 5:31 PM.

Exceptional service and buying process with Vann York Toyota. I couldn't have asked for a better experience. Michael Reid was there to answer all of my questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love Van York Toyota

By Melissa Pierce on 6/27/2019 at 3:58 PM.

I’ve been buying cars from Richard Hartmann for years. Always a great experience. I would not go anywhere else. Everyone that I have come in contact with have been great

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

My sales person was great!!

By VannYorkBuyer on 6/25/2019 at 4:36 PM.

I have had a dealing with Vann York 15+ years ago and it was a pleasure then. This time I went back and met Mike Reid who is great to talk to and easy to talk with. Not a pushy salesperson. Patient and kind. A pleasure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional

By Alexis on 6/14/2019 at 11:24 PM. Helped by Delondo Poole.

I would like to thank the staff at Vann York Toyota for a great experience. The moment I arrived I was greeted with a warm welcome and smile by one of the staff members. Delondo Poole was my salesman and he is good at what he do. I explained to him how I was involved in a car accident last Tuesday and that my car (2017 Camry) was totaled Delondo helped me out a lot he was very nice and patient I was interested in purchasing a new Camry so he thoroughly explained to me the options I had, showed me the inventory and we test drove two cars. Vann York gave me a good rate for my brand new Camry and the process went very smooth. Even to the finance manager he was very nice and patient. The way you talk to your customers means a lot. I was so depressed about finding a car I had actually went to Rice Toyota at first but they wanted to overcharge me and I felt rushed but when I came to Vann York my day got better. Thanks to the staff at Vann York Toyota I’m back riding again I very satisfied I will send you more customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service..

By Rebekah Wagner on 5/27/2019 at 5:16 PM. Helped by Rodrigo Mondragon.

My husband and I got an awesome SUV for a wonderful price. Rodrigo was so professional and helpful. We will definitely recommend this dealership to everyone we know.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst dealership experience ever! Horrible!

By bepece on 5/27/2019 at 10:08 AM.

Terrible dealership. They lie to you, steal your money and will obviously try to do whatever it takes to sell a car - except honor their deal. The same mentality goes all the way to the GM. Worst dealership I’ve dealt with in many, many years of buying cars. Feel free to contact for details - I have written and photographic proof of their intent to defraud and scam. They should not be allowed to do business in this state.

I would not recommend this dealer.

Overall Rating

3.6  

3   Customer Service
4   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Smooth car buying experience.

By Jacque on 5/20/2019 at 11:36 AM. Helped by Shawn Williams.

The process was pretty seamless and easy. Salesman was personable and knowledgeable about the vehicle. My only complaint is that we had to pay the service department to get a second key. Even though we had just purchased a vehicle, they would not make a key for me at no charge. Two keys for a vehicle should be standard.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By wendyandmark on 5/19/2019 at 9:17 PM. Helped by Cole and Clay.

This was the easiest car buying experience we have ever had. Cole, Clay and Luis were all great! Will definitely come back and refer anyone looking to buy a great car to come here! Thanks Guys. We really appreciate everything!

I would recommend this dealer.