Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.8  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

A fun experience

By Kimmy on 8/12/2019 at 1:58 AM.

Luis Martinez went the extra mile in helping us find a car that is well suited to meet our needs. It was a wonderful experience and I am thankful, we went to Ventura Toyota. Thank you Luis and the rest of the team :)! -Kimmy and Jessi

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Will NOT accept CU check

By jogquinteros on 8/5/2019 at 2:37 PM. Helped by A Team.

I drove over 2 hours to look at a used truck, after looking at it and showing interest in it, we were able to come to an agreement on a purchase price plus taxes and fees. My wife and I sat with the salesperson and I told him I had already secured my own financing. I showed a "same as cash" check obtained from Schools First Credit Union. He took it because he said he was going to check if they would take it. After a while he came back and said that they ("they" I assume is the finance department) have "never seen" a check like that but that they would need to do some kind of an option purchase contract. Why would I need to apply for financing again when I already told him I secured it? So I asked him directly with my wife sitting in the room "will you take this check Yes or NO?" He said NO. How can you not accept a school district employee's credit union same as cash check? In addition, since the deal never closed the salesperson sent un-professional texts from two different phones. Something is shady about this dealerships business practices. I will make it a goal that other school district employees not do business here and report it to Schools First Credit Union to flag this dealership.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A personalized experience every time

By ToyotaFan1 on 7/15/2019 at 4:51 PM.

I have been working exclusively with Toyota of Ventura for at least five years and remain very loyal. Both the Service Team and the Sales Agents are honest, friendly, and take the time to connect. I have always been happy with the attention that Luis Martinez in Sales and Rafael in Service provide. They take the stress out of vehicle purchase and maintenance! Further, there is never a feeling of pressure to buy or upgrade. Luis Martinez dispels the stereotype of aggressive car salesmen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and Friendly Service

By Susanaf1014 on 7/8/2019 at 11:49 PM.

It was my first time buying of a dealership so I had so many questions Ramon was so helpful and answered every single one. Again, Thank you so much!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth sailing

By Garrett on 6/25/2019 at 12:56 AM.

My experience with Luis was very easy going. Luis helped me find the best deal for my budget. I own a business and have to travel many miles for work and luis listened and was very accommodating to my needs in the type of vehicle would work best. I highly recommend him and Toyota for your nest vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Obed on 6/24/2019 at 3:07 AM.

Great customer service. Shows you exactly what you ask and compares it to all other options. Explains everything clearly and does not leave you with any doubts of your choices.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent salesmen

By Justo on 6/20/2019 at 12:26 AM.

I had a pervious camry that had some damage on it. I went a traded it in with Rick Garcia. He was very polite respectful and knew his stuff. I recommend any one in the market to see hime

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, smooth process

By Octavio.A on 6/5/2019 at 3:55 AM. Helped by Ana in finance.

Being a first time buyer I was nervous, but after being helped by Luis M. and getting a great deal my nerves where put at ease. The overall visit went so smoothly and I'm happy I decided to buy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, trustworthy service

By sgal on 6/4/2019 at 4:39 AM.

First time buying a car and everyone at the dealership was welcoming and friendly. Efren and Deon did everything they could to help me get the car I wanted and worked with my budget. I got a great deal on a certified used Toyota with every major option I wanted. I love my car and I am so happy I decided to purchase from here! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Eddie Wehmeyer was great to work with

By jamie on 5/30/2019 at 1:57 PM.

Leased a 2018 Prius - told Eddie what I could afford and he made it happen - will ask for his assistance again when I trade in my lease

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Fast, no nonsense, courteous

By Happy Campers on 5/29/2019 at 10:04 PM.

We went in with an offer from a Toyota dealership from LA, they surpassed our expectations in explaining lease vs. purchase, in a short amount of time! We're happy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful

By jkoosh65 on 5/10/2019 at 4:53 AM.

I had problems with my 2019 Tacoma and Jen was always quick to get my truck fixed and getting me a rental. Always helpful with a smile on her face and great attitude. My truck had been back to the dealership three times and I was getting tired of being there and waiting to get my truck back or getting my next car rental. I talked with Richard and on his own he sent a letter to the corporate office explaining my situation and two days later I received the help I needed from Toyota. I am very grateful to both of them for all their help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Solid and Professional

By drross914 on 5/7/2019 at 3:25 PM.

Michael was easy to deal with, patient with a couple of test drives and questions, informative and capable. We had not decided on which car to buy and had 5 different models from 3 different companies. Happy with our decision and with Michaels service.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Didn't give me much effort

By driver805 on 5/6/2019 at 5:04 AM.

I had an appointment with another person, Sam to look at a car. When I arrived, Edgar tried to help me out. He seemed hurried, uninterested, and didn't put forth much effort or attention in our interaction together. He went through the car very quickly, didn't say much, and apparently Sam didn't communicate my needs with Edgar for my appointment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Looking With Deon Simpson

By Colleen clow on 5/3/2019 at 7:54 PM.

Deon did a great job! Answered a lot of my questions and helped me look at a lot of cars. I’m glad that Deon was there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service experience

By SEQUOIAMOMMA on 4/29/2019 at 8:35 PM.

I have been coming to Ventura Toyota for years now and had my 4Runner and my (now) Sequoia for Maintenance service, my go to dude is Carlo Mata who always remembers your name and a welcoming smile. He is very pleasant to work with and very reliable. Thank you Carlo for your awesome service and for taking great care of your clientele. 🥇??????????.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car shopping experience.

By Diana68 on 4/16/2019 at 11:16 PM.

Great experience, knowledgable, friendly and helpful salesperson. I came from out of town to buy a car and would do it all over again too

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Highlander Hybrid on 4/9/2019 at 8:10 PM.

I purchased with Jeff Grodin at Ventura Toyota and couldn't be more impressed with both Jeff and the dealership overall. Jeff quoted me online; honored the quote, and had the car ready for delivery when I arrived. Would definitely recommend this dealership over others in the greater LA and Ventura areas...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent staffs

By Goblin1960 on 4/2/2019 at 6:47 PM.

Scott Robles is a funny guy and very knowledgeable about Toyota cars. He is an easy going guy and very easy to talk to and he keep you update on your car service. If they need your car longer than expected he help you get a loaner car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service !

By rns on 3/31/2019 at 10:06 PM.

Excellent , Courteous , & Honest service from the begining to the end of our purchase . Would recommend anyone looking for a new Toyota to go to Ventura Toyota and ask for Efren Garcia

I would recommend this dealer.