Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful

By jkoosh65 on 5/10/2019 at 4:53 AM.

I had problems with my 2019 Tacoma and Jen was always quick to get my truck fixed and getting me a rental. Always helpful with a smile on her face and great attitude. My truck had been back to the dealership three times and I was getting tired of being there and waiting to get my truck back or getting my next car rental. I talked with Richard and on his own he sent a letter to the corporate office explaining my situation and two days later I received the help I needed from Toyota. I am very grateful to both of them for all their help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Solid and Professional

By drross914 on 5/7/2019 at 3:25 PM.

Michael was easy to deal with, patient with a couple of test drives and questions, informative and capable. We had not decided on which car to buy and had 5 different models from 3 different companies. Happy with our decision and with Michaels service.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Didn't give me much effort

By driver805 on 5/6/2019 at 5:04 AM.

I had an appointment with another person, Sam to look at a car. When I arrived, Edgar tried to help me out. He seemed hurried, uninterested, and didn't put forth much effort or attention in our interaction together. He went through the car very quickly, didn't say much, and apparently Sam didn't communicate my needs with Edgar for my appointment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Looking With Deon Simpson

By Colleen clow on 5/3/2019 at 7:54 PM.

Deon did a great job! Answered a lot of my questions and helped me look at a lot of cars. I’m glad that Deon was there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service experience

By SEQUOIAMOMMA on 4/29/2019 at 8:35 PM.

I have been coming to Ventura Toyota for years now and had my 4Runner and my (now) Sequoia for Maintenance service, my go to dude is Carlo Mata who always remembers your name and a welcoming smile. He is very pleasant to work with and very reliable. Thank you Carlo for your awesome service and for taking great care of your clientele. 🥇??????????.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car shopping experience.

By Diana68 on 4/16/2019 at 11:16 PM.

Great experience, knowledgable, friendly and helpful salesperson. I came from out of town to buy a car and would do it all over again too

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Highlander Hybrid on 4/9/2019 at 8:10 PM.

I purchased with Jeff Grodin at Ventura Toyota and couldn't be more impressed with both Jeff and the dealership overall. Jeff quoted me online; honored the quote, and had the car ready for delivery when I arrived. Would definitely recommend this dealership over others in the greater LA and Ventura areas...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent staffs

By Goblin1960 on 4/2/2019 at 6:47 PM.

Scott Robles is a funny guy and very knowledgeable about Toyota cars. He is an easy going guy and very easy to talk to and he keep you update on your car service. If they need your car longer than expected he help you get a loaner car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service !

By rns on 3/31/2019 at 10:06 PM.

Excellent , Courteous , & Honest service from the begining to the end of our purchase . Would recommend anyone looking for a new Toyota to go to Ventura Toyota and ask for Efren Garcia

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

KP Ghuman

By David toyota on 3/29/2019 at 4:27 PM.

The dealership is fantastic, my interaction with KP Ghuman was horrible . If you visit the dealership to purchase or lease a car choose a different finance employee.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Santillan19 on 3/21/2019 at 11:08 PM.

I went home with a bran new car very satisfied. The person that helped us out was great. I would recommend other people to go there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service and easy transaction

By Dunbarfamily5 on 3/15/2019 at 7:15 PM.

Luis Martinez and the whole staff at Ventura Toyota went above and beyond to help us with purchasing our new van. We can’t thank them enough for all the great care and the ease of the transaction. We will definitely being buying from them again in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My car buying dilemna was transformed

By ecdoesit on 2/13/2019 at 10:35 PM.

Recently once I settled into the harsh realization that I needed to immediately trade in my early model Prius for a newer model, I searched the internet, reaching out to several dealerships. I was contacted by Sam Tello, at Ventura Toyota who persistently worked with me to determine what my needs were. It was Sam’s patience, diligence and strong product knowledge that allowed me to move into a newer model Prius with no hesitation or concerns whatsoever. Sam took extra time to teach me new features that I wasn’t completely familiar with to prepare me for the delightful experience I now have every time I drive my new Prius. If anyone finds themselves in the dilemma of having to purchase a new vehicle in a hurry, I encourage you to contact Sam Tello at Ventura Toyota. I assure you that will have as delightful a car buying experience that I have because of Sam and Ventura Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service !

By Ramon_Curiel9 on 2/4/2019 at 3:44 AM.

Michael took his time and helped me out on what I exactly wanted and went above and beyond with his customer service! I’m so happy with my car and thank him for helping out , Thanks to Ventura Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service! Above and beyond my expectations

By JFracch34 on 2/2/2019 at 9:33 PM.

I was on vacation and had trouble with my radiator, so I dropped by Ventura Toyota to get help. I met with Carlo in the service department, who was extremely kind, knowledgeable, and helpful. I had to leave my truck with him for a few days, and throughout the whole process, he went above and beyond what he was required to do to ensure that I knew what was going on, and that my truck was being taken care of. What would've been a stressful and frustrating issue, turned into a positive experience thanks to Carlo's professionalism and willingness to do right by the customer. I would highly recommend this dealership, and especially Carlo! Great all around experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Tacomopro on 1/14/2019 at 4:51 PM.

The process was super smooth, I never felt that I was pressured. I felt that I got the price i wanted, I am very happy customer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very welcoming, well majored, polite, and comfortable.

By Herb Hayes on 1/8/2019 at 4:14 AM.

I had an amazing experience with Michael. He was extremely helpful and went way out of his way for me. He treated me with complete compassion and patience. He listened to me. I have zero remorse with my purchase because of Michael. I know he gave me the best. He was super informative with the controls of the vehicle. I completely understand how to use the technology after he walked me through it. I never even looked at the manual. Michael is smart. I was very lucky to have found Michael and Ventura Toyota. David Zuniga is a wizard also. He helped Michael track down the exact truck I was looking for and fast. I told Michael exactly what I was looking for and he delivered fast. I am still stunned on how professional he was and yet he made me feel like we were life long friends and was there for me. I felt safe with Michael. “KEEP MICHAEL IN TOW!” Ventura Toyota needs people like him. Very very happy experience. Thank you for having him there for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Award winning service!

By Celia805 on 1/5/2019 at 4:34 PM.

Luis Martinez is to be acknowledged for his superior service and for being very courteous at all times!. I really enjoy working with him. He has helped me and my family with all of our 4 cars. I recommend this dealership to all my friends. The whole staff is very friendly and helpful I always have a good experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

KEVIN IS THE BEST

By THEQFAMILY on 1/5/2019 at 6:42 AM.

KEVIN HAS TAKEN CARE OF OUR VEHICLES AND OUR DAUGHTER'S AND NOW OUR GRANDDAUGHTER'S FOR SO MANY YEARS IT'S HARD TO COUNT. KEVIN MAKES US FEEL LIKE FAMILY. WE KNOW HE ALWAYS HAS OUR BEST INTERESTS AND OUR SAFETY AT HEART WHEN HE CARES THE WAY HE DOES ABOUT US AND OUR CARS. WE NEVER FEEL LIKE JUST A NUMBER. KEVIN IS SERIOUSLY THE BEST!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelent service

By Laraef on 1/4/2019 at 3:32 AM.

Me gusto su forma de ayudarnos y agilizar el proceso de compraventa. Muy contento con su trato y respeto hacia nosotros y siempre en el interés de ayudar.

I would recommend this dealer.