Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ms. Brandi Grower is a consummate employee @VW

By Ms. Jackson on 4/3/2019 at 3:26 PM.

I have known Ms Grower for a few years everytime I go to VW she us very professional and pleasant she has great customer service skills. I truly hope she is recognized for her outstanding work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Ventura VE

By Lands18 on 12/2/2018 at 5:11 PM.

My husband and I initially went in looking for information on 2018 Tiguans, and Ryan was able to answer all of our questions and was not too aggressive. We didn’t end up buying that day, but came back about a week later and requested to work with Ryan. He stayed late making sure we could get a good deal, and was very pleasant to work with. I’d youre looking to buy here, ask for Ryan!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Do not use this service ...

By vickat on 10/1/2018 at 3:22 PM. Helped by P.J. Service manager.

They had my car for week. The engine lights what I brought my car in was cleared, but the AC was not working when I got back the car. They drove my car over 200Miles.They said they are willing to give me discount fixing issue with AC, which was worked perfectly before bring into the service. I was told I need to replace the water pump, which since has no issue since and before ($1400). Car is not losing any coolant. No explanation why need to replace the water pump. Service advice was root and had a high chair attitude. I was not trust this service from the beginning because of her. I got a very nice rent a car for the duration of the service. Now I was told the AC most like went bad because they were overheating the car for the constant regenerating process to fix the engine light issue, which is know for the diesel engines. I would not recommend this dealership with this service department.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By 7ndrpar on 5/28/2018 at 1:05 PM.

From the beginning of the process of us looking for a car until the end of it signing the paperwork, I had a great experience with this dealership. Ryan Nomura did a great job on the internet sales side. He was transparent, honest, worked with us, and most importantly was able to do what he said they would do without any catches or hidden fees that you would normally expect in the car buying process. The new building is gorgeous and just a nice atmosphere to spend time in. Having said that, they got me through the entire process in about an hour or so which is unreal! We recommend this dealership at all phases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Victor Medina make my purchase simple and easy

By Jonathan E R on 5/9/2018 at 7:21 AM.

I went to check out some cars that coukd help me save gas and money and he spend some time in the diferent cars that will help me on my needs Thx you Victor and venturavw team

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pain-Free Lease

By D2088b on 5/1/2018 at 3:53 AM.

Victor is a patient and honest salesman who works hard to earn your business by negotiating a deal that works for you. Do not visit Victor @ Ventura VW unless you are ready to drive off the lot in a new ride. Their deals and customer service are second to none!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelent experience!

By xanxuus on 4/30/2018 at 10:39 PM.

Excellent service and attention from Victor, satisfied with my purchase and highly recommended. In terms of prices and services I find it very affordable and always have a good offer so that the customer is satisfied and happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gti fan

By Gtifamily on 4/16/2018 at 3:45 PM.

I highly recommend Victor for your next vehicle purchase ! He went out of his way to help us choose the correct vehicle. He made car buying experience fun once again along with a new Beautiful building and a big selection of vehicles to choose from.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awsome

By smoney14 on 4/28/2018 at 1:36 AM.

Victor Medina, was very helpful made the process very easy and quick! I would definitely recommend coming here and asking for victor very helpful and great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great buying experience

By MP on 4/25/2018 at 11:26 PM.

Had a great buying experience at the dealership, Was helped by Victor, who was very accommodating. He understood our needs and was dedicated throughout the whole process until we found the car we needed and were happy with. A very pleasant experience all together.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I’ve ever had!

By Robinsonkelli05 on 4/25/2018 at 11:18 PM.

Victor made my car buying experience the easiest and smooth sailing I’ve ever had. I had many complications and he made me feel very comfortable about expressing them right off the back without any negative thoughts about what might happen. Victor met all my goals while still juggling and dealing with all my complications. I would absolutely recommend asking for Victor for any car sale!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Dessy on 4/18/2018 at 8:31 PM.

Super helpful and got me set up with the right people to ensure I got the best quality for my car and myself as a costumer. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ventura VW

By Raina on 4/20/2018 at 8:13 PM.

Victor was so helpful getting me a great deal. I had limited time and he made it so easy! Even when I couldn’t be there in person he worked with me on the phone to get everything I needed. He was very friendly and professional which made it a very good experience. I would definitely recommend, and actually already have to my coworkers who are looking for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Victor was superb

By Drivevw12 on 4/18/2018 at 10:48 PM.

I’ve bought several cars in the past and never truly felt like the sales rep had my best interest in mind. Victor changed that notion. He did everything possible to get me in the car I wanted at the price I wanted. He goes above and beyond to please. All I can say is, thank you Victor for making it a priority to help me.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Fast, straightforward

By Fern on 4/16/2018 at 11:51 PM.

Víctor was awesome. Not pushy whatsoever, wants to see people leave in the car they want, happy about their deal. 11/10, I would highly recommend Victor.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thankful

By JpNungaray on 4/16/2018 at 2:49 AM.

They treat you the way you should be treated at every dealer, they are very polite and give you the attention you need for you and your new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new Golf Wagon

By Herbigirl on 4/16/2018 at 1:28 AM.

The team at Ventura VW was super way to work with. They were friendly and helpful in all aspects of my new car purchase. They actually made buying a car a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Execellent customer service

By SeabeeNavy on 4/16/2018 at 12:26 AM.

Look for Victor when you are looking for a new ride, he will go out of his way to get you the best deals. Great customer service, highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast friendly

By Ray93041 on 4/15/2018 at 11:58 PM. Helped by James Serrano.

James Serrano helped me with my new car I hate going to dealers to get new cars cuz of the pressure and hassle but James made everything so easy and was upfront the whole time real pleasant experience... he is your go to guy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding!

By Elizabeth.C on 4/15/2018 at 11:13 PM.

Ventura Volkswagen raises the bar on customer service. Victor was extremely knowledgeable and made buying a car easy and stress free! I would recommend this dealership to everyone.

I would recommend this dealer.