Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

Purchase & Trade

By Tara S on 8/23/2019 at 2:13 PM.

My husband and I drove from out of town to look at a GMC pick up. Jonathan was helpful and interactive from the minute I called to make sure one of their internet listings was still available until the end of our purchase. He made engaging conversation, and showed us a couple similar options before we test drove the GMC. While test driving, Jonathan showed us how to work all the options and pointed out special features. Our concern was a chipped front bumper. Jonathan helped us find a solution. We were given a fair amount for our trade-in. Jared, in finance, was professional and worked to get us a good deal. Overall, a pleasant experience when making such a large purchase. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely Satisfied!

By SarahKnutson on 8/7/2019 at 1:10 AM.

4th vehicle we have purchased from Vern Eide and will always have my business. Very fast, professional and friendly. Would highly recommend to anyone looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helped fix a problem

By KyleenaD on 8/5/2019 at 9:34 AM.

I have had a check engine light on in my car for quite some time and sort of knew what it was, but didn't know what the cost of fixing it was going to be. I had done a little research and was worried it was going to cost around $1500. When I came in for my oil change, I had asked if they could look at the trouble code that I had and see if they could tell me how much it would cost to fix the issue. Mike graciously helped me out and asked my serviceman Pete if he knew what that code could be and he was pretty sure it was a quick and easy cheap fix. It turned out Pete was right and saved me a ton of money and time because I would not have fixed it for a while if it was much more. I really appreciate all the help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased

By Reynoldslaura on 7/25/2019 at 7:32 PM.

Jon really out of his way to make sure i was happy and got the best deal i could... I would refer him to anyone looking for a new ride.... Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car buying experience, EVER!

By Speedy1 on 7/17/2019 at 2:17 AM.

John was super helpful and knowledgeable. Fast, easy and no crazy haggling. We appreciated the friendly environment and the low pressure sales. Thank you John!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By BreannaH on 7/11/2019 at 2:18 AM.

Working with Ryan K. at Vern Eide was a pleasure today! He was very considerate and worked with me and answered any questions that I had. I was very pleased with my experience. He was very timely in responding to my inquiries before I even went to the dealership. He made sure all of my requests were met.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome Experience!

By serenity1121 on 6/25/2019 at 12:57 AM.

I had been looking for a vehicle for a few weeks with no luck. Lots of sales people with not so great service or vehicles. On a whim as I was passing through Mitchell (from an hour away), I decided to stop at the Vern Eide Chevrolet dealership. Trent was so down-to-earth and had some suggestions right away for me that fit what I was looking for. I appreciated that Trent was candid and straight-forward with vehicle specs. It was also great that he was personable and not talking just about the possible sale. In the end, a vehicle that I thought was not affordable became a reality. Vern Eide also went out of their way to clear up an issue that another dealership failed to take care of. I highly recommend Trent and the Vern Eide Chevrolet dealership in Mitchell!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By TB on 6/16/2019 at 9:26 PM.

I would highly recommend Trent to help you find your next vehicle. He has gone out of his way to be sure I have found a vehicle that I am happy with. He was not pushy and very easy to work with. I will be back to buy another vehicle from him in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Customer Service

By devineytuttle on 6/12/2019 at 9:05 PM.

Very please with my service. Trent has always gone above & beyond my needs. Highly recommend & will use again in the future. Also very helpful with service questions & not just sales.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Out of state but got us repaired on a Saturday

By jdunbar on 6/9/2019 at 2:16 PM.

We are from Nebraska and were having trouble with the key not turning to start. Were able to get to Mitchell and though it was Saturday morning they agreed to help us out. As it turned out, they needed to replace the key cylinder which fortunately they had in stock. However that key cylinder was poorly made (poor quality control!) but Eric and another gentleman (the parts manager) did not give up. On top of that, the tool they needed to remove the steering column was missing from the Shop tools.They improvised as no parts store or dealership in town had one. They were able to figure out how to remove the column and the parts guy ground down the key cylinder just enough so the key would turn solving the problem.They put it all back together and it worked! The reason I gave it 4 stars instead of 5 is that it was unfair for us to have to pay for wasted time because the proper tool was missing and that they had to take a poor quality part and grind it down to work. This was not our fault or responsibility! But they stuck to it and got us on the road again for a family event we came to SD for.We appreciate Pam and Erik and the parts man whom I did not get a name.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great

By Charlie on 5/30/2019 at 12:38 AM.

Knowledgeable sales rep, knew all about the vehicle we were looking at. All staff was easy work with. They made sure we understood the paperwork. Took time to explain and were courteous.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Kk on 5/29/2019 at 6:17 PM.

Went online to look at vehicles and started the chat process. They had a salesman, Jonathan Hatwan, contact me. He emailed me right away stating he would call shortly and he did. Told him what I was looking for. Gave me several options and suggestions. Within a week we got what we were looking for! Very good experience from start to finish! Jon was great to work with, friendly and knowledgeable about the vehicles we were looking at.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer experience

By TJ on 5/26/2019 at 4:49 PM.

Jonathan was very straight forward and easy to work with. This is the 2nd vehicle we bought with Vern Eide in Mitchell and we will continue to drive the distance for the exceptional customer service they provide.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By laurearl on 5/13/2019 at 3:10 PM.

I had last minute decided to buy a car after mine finally died. I contacted Mike Vennard and he put me in touch with Trent. Trent took the stress out of buying a car for the first time. He made the process simple and was very helpful with everything. He went above and beyond to make sure I was happy with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Comfortable Experience

By new truck owner on 4/28/2019 at 3:32 AM.

After a few text messages, I felt comfortable driving to Mitchell from Sioux Falls knowing that I would be able to make a deal on the truck that I had been looking at online. Never once did I feel pressured or railroaded into something that I wasn't comfortable with. It was a pleasurable experience buying from the staff. Everyone was friendly and welcoming. It was nice having everything explained when I had questions and was never talked down to.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Salesman!

By BVSD1982 on 4/22/2019 at 10:48 PM.

We just bought a truck from Wayne. He has been super patient with us as we have been looking on and off for about a year. We also live an hour away, so when we saw this one online, he ran the numbers and personally test drove it for us before we made the trip to view it. Great service by Wayne!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks for a GREAT pickup truck

By Brucie on 4/20/2019 at 2:02 PM.

Went looking at pickups with my wife not expecting to buy put look and compare, talked with Pat Skinner and Tyler they were both so excellent that we no looker needed to look with their help we were able to get a perfect deal and pickup called them several times and they were both great AWESOME EXPERIECE thank you so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT NO PRESSURE

By zipper22 on 4/21/2019 at 5:30 PM.

SALESMAN WAYNE ONLY WANTS BEST FOR YOU AND WHAT FITS YOUR NEED AND BUDGET NO PRESSURE EXPLAIN ALL THE DIFFERENCE OPTIONS THAT I GOY WITH MY NEW AT4 GMC PICKUP

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By verneidecustomer on 4/10/2019 at 6:55 PM.

I recommend Vern Eide because they have great customer service. We bought a vehicle there about a month ago, and the process was easy. My husband and I worked with Aaron, and he was a great salesperson to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience!

By Hannahw33 on 4/10/2019 at 6:47 PM.

Trent made the transition from lease to lease easy! I was in a new car in no time. He answered all of my questions! Will definitely purchase from him again!

I would recommend this dealer.