Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Fair & friendly

By Emma08 on 1/16/2017 at 12:54 PM.

I purchased my 2008 Mini Clubman S from Vertucci in the fall of 2013. Joe Vertucci is straightforward & honest & made the entire experience easy for me. I continue to take that car (and our Subaru) to Vertucci for service & they are top-notch! Shortly after I bought the Mini, it had a weird rattling. I took it to Vertucci & he knew right away what is was AND was pretty sure there was a recall for the precise issue! He called the local Mini dealership to verify the recall & arranged for my car to be repaired at the dealership for free under that recall.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fraudulent review

By greatsalesdept on 7/25/2016 at 7:47 PM. Helped by Arnie.

the previous review is not true, the customer made a ridiculous offer and was mad that we would not accept it. we sell cars out of state all the time and never have a problem.

I would recommend this dealer.

Overall Rating

1.5  

2   Customer Service
1   Overall Experience

Out of State, Out of Mind

By NordicIce on 5/4/2015 at 9:29 PM. Helped by Sales Manager.

After finding what I thought was a good quality used Mercedes S-500 from this dealer, I made contact with them through the features of CarGurus where they had it listed. Through this site I was able to find their private web pages and used their in-house feature: Make an Offer. Using this feature and CarGurus price recommendations, I duly made what I considered to be a realistic, serious offer. Boy, was I shocked when I was told by their Sales Manager that I wasn't going to buy the car from them so he wasn't going to waste his time answering my questions or make me a counter offer. Whether this Sales Manager has had bad experience from buyers from out of State or not, this type of branding of individuals based on geographic location is absurd. I cannot think of any other reason why he would be so disrespectful. Perhaps I'm the lucky person here as I just cannot imaging him going beyond anything in customer satisfaction if we could have agreed on price. If you're out of town, don't waste your time with this auto-reseller, regardless of how good the vehicle you seek may appear. You're just not going to get the sales experience you deserve. There are so many other more reputable companies available to choose from in our great country – you buy from these people at your own peril.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

I purchased a 2001 Mercedes E320 from Vertucci...

By Flynnstone on 12/19/2003 at 7:31 PM. Helped by Joe Vertucci.

I purchased a 2001 Mercedes E320 from Vertucci Automotive. This car is AWESOME and the price is unbeatable!! The other dealerships that I dealt with just push you through the line, Vertucci Automotive holds your hand throughout the sale!!
Thanks, Joe!!

Shannon

I would recommend this dealer.