Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Easy deal!

By M Hayes on 9/21/2019 at 8:01 PM. Helped by Luigi Castro.

I was just looking when and salesman I had met before came over and pointed out the price on the Yukon I was looking at, I checked it out and it was good. When back with my Tahoe and with a few minutes we where ready to sign. That easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new 2019 Yukon SLT!

By MarkGMC9 on 9/21/2019 at 7:19 PM.

Ira made buying my truck from across the country easy and carefree. Laid out all the options on my new truck for me. Thank you Ira!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Awesome experience

By PDAVIS8 on 9/21/2019 at 5:43 PM. Helped by Na.

both employees were awesome. They counter and the service tech were on the same page. She looked for discounts and he took my truck back into replace the fuel filter after I forgot to ask for it. Great people.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
3   Overall Experience
4   Price

A very mixed experience but ended up being ok.

By Lowrider on 9/21/2019 at 5:31 PM.

I had a very good initial experience that turned into a very bad experience during the delivery of my new truck. There was a lot of confusion between departments that have left me with somewhat of a sour taste in my mouth for Vestal GMC.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New tires and alignment

By Gharris on 9/20/2019 at 12:30 AM.

Great price on a set of Michelin tires. Did alignment and took care of a recall I did not know about. Very good service and very friendly. Like the fact they give me a loaner car also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First new company purchase

By Grace Land Solutions on 9/19/2019 at 4:12 PM.

I really don’t enjoy buying cars anymore until now my experience with the staff here at Vestal GMC has been refreshing. Was very easy and low pressure, everyone answered my questions and help with the process where they could. Ira Douglas was a big help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dents no more

By Cbooth1 on 9/19/2019 at 4:27 AM. Helped by Susan Willis and Dan Royer.

The work done was superb. The dealership went above and beyond with the repairs and even detailed the exterior before I picked it up. I couldn’t be happier with their service and the friendly staff.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By Gwpage on 9/18/2019 at 10:13 PM. Helped by Didn’t getaname.

Great service .. got there before my appt and took my car straight in and turned around quickly. This is allathati I have to want and you don’t need to have a minimum word count

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and friendly

By JCEPPS on 9/18/2019 at 5:33 PM.

Have always used Vestal for my car needs And have had a great relationship in the past and present Will continue to come here for service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding experience as always.

By Vestal on 9/18/2019 at 5:06 PM.

Always a pleasure dealing with. The staff and management present an extremely professional and polite approach when helping my needs on a new vehicle. From my arrival to driving off in a new vehicle took less than an hour. My kind of pace.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Friendly and professional

By TPEFAMILY on 9/18/2019 at 2:00 AM.

Goodwench Worked quickly so that I could get to my appointment. Ethan. Manager, Jeff, Assistant Manager , and Jimmy are great and very very customer oriented.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience. Shannon is the best.

By Cindy on 9/17/2019 at 5:18 PM.

Very pleasant experience. My sales person was very informative and extremely helpful. I would definitely refer friends to him that are interested in a car purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service

By Silvertruck on 9/17/2019 at 5:14 PM.

Always accommodating and easy to deal with. They always seem to “make it right” if I have an issue. I would recommend using Vestal for your vehicle needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Body work on 2010 camry

By mrs Dennis Baker on 9/15/2019 at 1:33 PM. Helped by It was the Body shop and not Service.???.

I hit a deer so I had damage to front of car. I went one afternoon then the following week while on vacation they did Body work. I did not have a ride back home so they took me home. they called me the day it eas ready too. The job was well done and they cleaned my car inside and out. job well done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris Greiner

By chris@mnconstructionsupply.com on 9/14/2019 at 5:47 PM. Helped by Jay Caudle is the man!.

My sales rep Jay Caudle was awesome! I love the family environment at Vestal. This is my 2nd truck at Vestal. I am so happy with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome truck buying experience

By Josh on 9/13/2019 at 6:43 PM.

Justin Ramirez was very helpful and went above and beyond any customer service experience I've had purchasing your vehicle in the past from any other dealership. Josh Vestal,, extremely down to earth and assisted in every way possible. Highly recommend Vestal GMC.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional service

By Nomad507 on 9/13/2019 at 6:42 PM. Helped by Willie in service dept.

The people are kind and very Knowledgeable about what was wrong with my car .the cost was reasonable and i am glad that i took my car to them.they had it finished in a timely fashion as they said they would

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truck I wanted

By KIDOL0 on 9/13/2019 at 12:09 PM. Helped by Jesy Sweatman.

Found the truck and service I wanted. Only spent 25 minutes at the dealership very nice experience. Second vehicle purchased from Vestal hard to see me going anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vestal Goodwrench

By Echo5nov on 9/12/2019 at 9:24 PM.

I have had my oil changes and tire purchases at many places over the last 53 years. That being said, nothing comes close to Vestal Goodwrench. Manager Ethan and all employees do a great job and are very customer concerned. Fido’s for outstanding customer service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very Nice

By Airborn on 9/12/2019 at 8:24 PM. Helped by Chance Thompson.

We were looking for a smaller vehicle. When we drove on the lot there was Chance. A very good chance he would work hard to find what we need. Well he did and got us an excellent price for the 2017 Buick Enclave. This salesmans name is Chance Thompson. Everyone there was very friendly. Thanks so much Pam & Charlie Jones

I would recommend this dealer.