Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Professional

By Nari123 on 10/20/2018 at 9:19 PM.

I would recommend Aaron, he was professional, courteous and gave detailed answers to my questions and was there to help. I will refer all my family and friends to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One of the Best Car Dealerships Around!

By Gratefulcustomer on 9/25/2018 at 12:20 AM.

The staff at Veterans Ford carries themselves with honesty and integrity. They were honest and upfront from the get go! I shopped quite a bit, but ended up back where I started. No pressure, no smoke and mirrors-very straightforward. They absolutely went above and beyond what a car dealer normally would, I’m so grateful that I ended up purchasing a vehicle here. The entire process was quick and painless. I would definitely recommend anyone to go here if they are considering purchasing a vehicle. If I could give more than 5 stars, I would. Thank you all!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Veterans Ford is absolutely amazing

By Dannys on 9/5/2018 at 9:19 PM.

From an oil change to a brand new car. Veterans Ford is absolutely amazing. I felt right at home and super comfortable. No pressure from the team at all. Roberto Gutierrez was absolutely amazing. He helped me with getting my new car and was extremely friendly from start to finish. This is my 3rd Ford and I will be returning to Veterans for my next future car. Make sure to ask for Roberto when you arrive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Thank you Aaron

By Duchess on 8/21/2018 at 9:24 PM.

Veterans Ford in Tampa was not my first stop for my gently used new vehicle but I'm so glad it was my last. I knew exactly what I wanted and did internet shopping like everyone else these days. One dealership enticed me with a price and by the time it was to sign paperwork all of a sudden it had gone up a whopping $8,000. At Veterans Ford I bought the exact same vehicle I had looked at, at the other dealership for the price that was indicated on their web site and paid the government taxes and tag fees with no bait and switch or added cost.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service from Leon

By Genied on 8/6/2018 at 10:11 PM. Helped by Leon Gavin.

Leon was fabulous. He made the car buying experience fun and easy. All of our questions were answered and he got us a great deal! He's even following up on a few questions we had after the sale. We love the car, and Leon, and would definitely buy from Veterans Ford again because of him. TY for the great service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service from Aaron

By Billcat30 on 8/1/2018 at 12:30 PM.

Not only a great deal on our new Mustang but Aaron also found a good rate on our financing. Very good overall experience. Looking forward to many happy years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

F150 Aaron and Sean

By Dborm1 on 7/30/2018 at 1:55 PM.

Knowledgeable staff. No hassle experience. We knew what we wanted and Aaron showed us some trucks that matched what we were looking for. Aaron then made some wise suggestions about what my must haves were and we were able to pick the appropriate truck. The experience was as good as you could hope to have. Price negotiation again was very little pressure and within about 5 minutes we had a deal. Sean handled the finance side and we got a great deal on an extended warranty which I normally don't buy, but with all those electronics I thought it wise. I dreaded buying a new vehicle but Aaron and Sean made it as good as you could hope for, so ask for Aaron when you visit!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and helpful

By Jose87923 on 7/28/2018 at 12:53 AM.

Great customer service, and great pricing! Made the process of getting a car quick and easy. I would recommend this dealership to anyone! 5 stars!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Oof on 7/23/2018 at 5:29 PM.

Aaron was helpful and the price was very fair. He even stayed after close to clean and gas up our car. I'll keep you guys in mind in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Sabbyg on 7/8/2018 at 11:20 PM.

Made buying a car very easy and the staff was friendly and I had knowledgeable and honest salesman. Will buy a car from them again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Veterans Ford

By Mustang2018GT on 7/17/2018 at 9:38 PM.

Great place to buy a car. Very professional and easy going. Aaron took great care of me and was able to work out a deal on my new 2018 Mustang. Highly recommend 5 stars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Cody on 7/11/2018 at 4:19 PM.

Robert Coker and David Griffith are an excellent team. Excellent communicators, no pressure sales, very knowlegable about the F350 we bought. Veterans Ford has good energy and we will be back.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

HORRIBLE CUSTOMER SERVICE AND VEHICLES

By green23 on 7/4/2018 at 6:46 PM.

My vehicles battery went out, they told me I have 10 minutes to get to their location from West Tampa or they are not able to change my battery until Thursday morning at 8am. Spoke to the MANAGER MATT and he told me there is NOTHING he can do to help me and his hands are tied. I asked him to use a loner vehicle until tomorrow morning that my vehicle is ready. He told me no. He told me there is nothing he can do with a horrible attitude. He said we live in Florida and this stuff happens because of the heat. He continuously says that “his hands are tied, he can’t do anything until tomorrow, and that’s final” how are you supposed to do business with a company like this? They said I have no option but to get my vehicle towed here and get done in the morning. When I mention the LEMON LAW he wants to tell me that I can call roadside assistance and they will tow me and take me to and from work in their shuttle. This is completely unacceptable and I am VERY DISSATISFIED WITH FORD IN GENERAL. Every time I have dealt with ford they have a excuse on why they can’t do anything to help me and the managers have xxxxTY ATTITUDES. This is the LAST time I will walk into Ford for any reason at all.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great People

By Ronicky1122 on 6/25/2018 at 11:36 PM.

Robert Coker is a great salesman, found us a great truck at a great price. Would highly recommend him! Nice dealership, large selection of vehicles

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Now Satisfied With Confidence Restored

By Mike on 6/16/2018 at 11:47 PM.

Veteran's Ford Customer Service responded to my concerns after the purchase of the vehicle. They made the necessary effort to take care of the issues at hand, and did so to my complete satisfaction. I am very satisfied with the Customer Service they have exhibited in addressing my previous concerns.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing Service

By Moswald309 on 6/23/2018 at 2:27 AM.

I’m giving Veteran’s for a 5 star rating because of the high level of service I received over the last week. I had gone to another Ford dealership and was extremely disappointed in how I was treated and looked at as thought I wasn’t good enough to do business with them. I then called Aaron at Veterans and explained my experience and situation with him and by weeks end, I was driving away in a new 2018 Ford Mustang. Aaron listened to what I wanted and was interested in and they made it work for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience.

By Dno on 6/22/2018 at 1:46 AM.

Aaron scheible was wonderful. Never felt pressured, but he contacted me daily with information. Didn't think he could make my deal work, but he put me in an awesome new F150, and I'm very happy. David Griffith in Financing was awesome too!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Exceptional Service

By gpapa on 6/6/2018 at 3:58 AM.

We were very pleased with the excellent service that we received when we purchased our vehicle. Our salesman Rafael was very knowledgeable and helped make the process quick and easy. Sean was very helpful and informative as well. We are definitely recommending this dealership to our family and friends and will be purchasing future vehicles from Veterans Ford!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Used car purchase

By Krysten on 6/6/2018 at 12:48 AM. Helped by Finance..

Aaron was great to work with! By far best car experience yet. He was polite, straight forward, and trustworthy. He was informative on the purchase we made and never once was pushy or tried to haggle us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rafael was great!

By CDELKS69 on 6/4/2018 at 7:22 PM.

Good job! Keep up the good work. Look forward to doing business in the future. And I will continue the "word of mouth" advertising. Thank you.

I would recommend this dealer.