Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service, Great Experience

By cdpeltier69 on 11/23/2017 at 5:32 PM.

Went through several other dealerships before getting to Victorville Hyundai. Including dealerships in Palmdale and Riverside. Victorville salesman was direct and honest. Found the vehicle that I wanted with the accessories that I required at a lower price than I could find at other dealerships. Kept in good contact before and after the purchase and ensured a positive experience. Would definitely go back. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great hp very friendly staff

By Paula on 11/19/2017 at 3:53 PM. Helped by nate , aj and the ladies answering the phones.

I found the staff helgful and friendly. Nate listen to my concerns and did not pressure me to buy. I knew what I wanted and the staff made it possible. Even after the sale they called to see how things were going. Warranty is great on the Hyundai ioniq it is a fun car as well as energy efficient. They are making sure that the car is taken care of even before the first maintenance is required. They want to check the car after two weeks to make sure everything is going great. Nate took his time also to explain everything on the car and even explain things over until I understood. I could not be happier with everything and the process of buying a new vehicle. Thank you everyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Over and beyond

By belindahardy99 on 11/15/2017 at 5:28 PM. Helped by Nick Fletcher.

The staff is always on point. Courteous and thorough. Very understanding and went over and beyond my expectations. I will continue to use this dealership in the future and will also refer my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied with service

By Kim A. on 11/9/2017 at 5:54 PM. Helped by Ramone.

I usually don't take the time to leave reviews unless they are not pleasant, HOWEVER, I had a very positive experience at this place. My husband usually takes our cars to get serviced but he has been out of town for a few weeks now and I was over due for an oil change. It's a bit busy for a small place but I was in and out of there pretty quickly with the help of Ramone. He was very friendly and tried to accommodate my vehicle to be finished fast, kept rushing his guys in the back. I will be back to see this young gentleman next time I need an oil change.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Friendly and accommodating staff

By Busy dad on 11/7/2017 at 2:10 AM. Helped by DeShawn and Dennis.

It's been eight years since I last purchased a vehicle and Victorville Hyundai made the car purchase process as pain free as possible. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service in and out.

By Chgrjazz on 10/31/2017 at 5:30 PM. Helped by Allan and service mngr.Bill were great..

Took me in as scheduled and was out in an hour. Service Manager Bill is always ready to listen with any customer concerns as always.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Decent Car Dealer

By afelczak on 11/4/2017 at 4:27 PM. Helped by Nick Fletcher.

I needed to buy a car in a fairly short time frame. I found a car on Victorville Hyundai's webpage (which was relatively easy to navigate) and was contacted by Nick the next day. I went in to talk about my options and left with a brand new car. Everything happened very quickly, but in the long run I was satisfied with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By obigg34 on 11/3/2017 at 5:29 PM. Helped by Rebecca Fairfield.

Great experience and Rebecca was great to work with. Very friendly and had great knowledge of the product. She answered all my questions and didn't wait lo g at all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, friendly and honest.

By Phillip48 on 10/29/2017 at 1:55 AM. Helped by Nate, Dennis, and AJ..

I knew what type of car I wanted, but left with a better deal. Their service was fast, I was not there all day. They were friendly and helpful. I have purchased new cars in the past, but this service was the fastest and they worked with my credit score.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Process

By shalterman66 on 10/31/2017 at 4:19 PM. Helped by Nick Fletcher.

We all fear the dreaded car buying process. I rate it with going to the dentist and having a root canal done without Novocain. This was pleasant and easy as much as buying a car can be (who needs another payment?)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second Time Better Than The First

By ablegchavez on 10/20/2017 at 4:27 PM. Helped by Nick Fletcher and AJ Nichols.

This was my second car I’ve purchased from them in the last year. This second experience was even more streamlined than the first. I couldn’t have asked for a better sales professional or finance manager.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very, Very Happy!

By dreaver on 10/12/2017 at 4:32 PM. Helped by Nick Fletcher.

Great all around experience! Loved working with Nick Fletcher. We are very happy with our new car. We will send others to Victorville Hyundai. Great service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleased with service department

By Dealer on 10/12/2017 at 1:33 AM. Helped by Ramon C.

Was in there Monday afternoon got my 30k service on my Mazda 6 and I was very please with the service I received at the Mazda. Ramon provided excellent help and explained details about my car. He called me today to follow up on other repairs that were suggested and I will be back to see him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Lynn 5150 on 10/8/2017 at 6:50 PM. Helped by Dwight Wantsnabe and Dennis Evans.

Great experience, thanks to Dwight Watanabr and Dennis Evans, Very professional, courteous and informative. This is the second car I have purchased form Victorville Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Plantman23 on 10/7/2017 at 4:24 PM. Helped by Allan Glass.

The service advisors at Hyundai, Al and Rebecca, always provide excellent service and the service is prompt and complete. I've been coming here for many years and I have always been treated well.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

Easy Purchase Experience

By sue15 on 10/6/2017 at 4:40 PM. Helped by Nick Fletcher.

They did a great job of showing me options of what I was looking for, and I found the car I wanted to buy. I had looked online so I had narrowed it down. More care could be taken with itemizing what I’m paying for, but other than that everyone was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience

By lapntap69 on 9/30/2017 at 4:29 PM. Helped by Dwight.

very fast, very helpful, i did not plan on purchasing a vehicle but what they pointed out made alot of sense. they got me out of mine which I was so upside down i didnt think it was possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service department in the HD

By Dealer on 9/30/2017 at 12:40 AM. Helped by Ramon C.

Went in for an oil change a few days ago and I was surprised by the quality of the customer service. I recently moved to the HD and quite frankly I wasn't expecting much from the service department at a busy dealership. But a young man (Ramon) in the service department took care of me well! Of course he named a hundred things that my car "needed" but he explained everything in detail! I ended up with more than just an oil changed as suggested. Prices were nothing out of this world and they even had a fresh fruits for the waiting customers. Will come back to see Ramon again! Thank you Ramon!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service and care

By jlrecce on 9/29/2017 at 4:19 PM. Helped by Nate Lee.

I am very pleased with the Victorville Hyundai. Thank you for your help in purchasing my beautiful new Genesis! I couldn't me more ecstatic about my car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By koreasandiegogermany on 9/21/2017 at 4:39 PM. Helped by Nick.

It was a good experience. They made it very easy for me. I think I was there for about an hour and I don’t think you can ask for more than that.

I would recommend this dealer.