Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy going and fun group at Victory!

By RHornick on 6/25/2019 at 3:29 PM. Helped by Fred Leatz, Greg Dittmer.

These guys at Victory are the best bunch you'll find. Made the experience very enjoyable. Worked with Fred Leatz and Greg Dittmer on a brand new RAM 1500. These guys made you feel welcome and at home. I certainly feel as though I made a couple of friends when it was all done and over with, which after a couple days of shopping, only took minutes to seal the deal. I am very happy with Victory Chrysler Dodge Jeep Ram. Thank you, and to all those that helped me with my RAM!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By FJohnson on 6/16/2019 at 2:42 PM. Helped by Fred Leatz and Chris Clark.

My experience at Victory Chrysler Dodge Jeep Ram was absolutely amazing! Fred Leatz (My Sales Associate) and Chris Clark (Finance Manager) went above and beyond to ensure that I got a great deal on a fantastic car. I also want to thank everyone else at VCDJR that I may not know by name for helping me with this car buying experience. I highly recommend this Dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experiences are at Victory Chrysler Jeep

By David.Abrams on 5/6/2019 at 5:28 PM. Helped by Randy Hughes.

I recently purchased my second Jeep from Randy Hughes. I brought him a nearly impossible goal of getting out of an upside down vehicle, picking the new car I actually wanted, and payments within budget. The entire transaction took about 75 minutes, and I was able to get a better vehicle than was my goal. Victory really goes above and beyond, and they think outside the box when your requirements are tough or unusual.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend. ...Randy Hughes is my sales dude!

By JD on 4/25/2019 at 4:47 PM. Helped by RANDY HUGHES.

Real deal. ..no games...found my place and salesman for life! Every promise kept and love the coffee! Easy to get to and low pressure

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Title paperwork incorrect, CPO don't meet standards.

By JNelson on 4/23/2019 at 10:00 PM. Helped by Randy Hughes, Brett Aten, Jay Deans.

I purchased a 2018 CPO (Certified Preowned) vehicle from this dealership with 22k miles on it in mid/late March 2019. I worked with Randy (Salesman) and Brett ( Sales Mgr) for the sale and the purchase took about 2-3 hours total from agreeing on purchase price to out the door. I can only type so many characters here but in summary here is what went wrong: * Car did not meet CPO standards - Requires 2 working key fobs (1 was correct, other was for a different car, had to make trip up to correct), requires owners manual (had to go back up to get one), requires a full detail "clean engine, wash and wax exterior, wipe down door jambs, clean interior surfaces, clean glass, vacuum and/or shampoo carpets" (none of this was done, car was filthy, not waxed, not washed, not vacuumed, carpets have dried liquids on them, etc). * Car was on empty when I got it, as in fuel light was on. Had to drive to nearest gas station and fill up to back on road. * Car wasn't reported as a rental (all sales paperwork states it was not a rental. However Carfax shows it was a rental vehicle). * Title paperwork and title were filled out incorrectly and took over 2 weeks to get. Never left a dealer before without the paperwork, and never paid $400 for an admin fee, always been way less. This caused me to make multiple trips to the dealer (45 minutes each way) and have to go to 3 licensing offices before anyone would accept my application because of how messed up it was.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Easy new car buying

By martyroadhog on 4/2/2019 at 3:07 AM. Helped by Levi.

I dealt with Levi I bought my wife a new jeep wrangler..WE met on messenger and I was in no hurry. When I was ready he got me what I wanted..They even added a few things I wanted for my wife...

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great buying experience

By Craig and Jennifer on 3/31/2019 at 7:09 PM. Helped by Fred Leatz.

Our used truck buying experience was great! Fred Leatz really listened to us as we described what we wanted and genuinely worked to make us happy. We would buy again from Fred and Victory CDJR.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Car buying experience

By megoony99 on 3/19/2019 at 5:59 PM. Helped by Quaylan.

I have dealt many many dealerships and none of them have ever worked so hard to get my business and give me a great deal. Quaylan was very kind and patient with us and my son. Not alot of people can put up with my since of humor. Matt worked hard with the banks to get us in our new vehicle. I have also never met a manager like Ben that made sure to greet and talk with every client there and make sure they was having a good experience. By far the best car buying experience I have ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever

By megoony99 on 3/1/2019 at 3:16 AM. Helped by Quaylan, Ben and Matt.

I have dealt many many dealerships and none of them have ever worked so hard to get my business and give me a great deal. Quaylan was very kind and patient with us and my son. Not alot of people can put up with my since of humor. Matt worked hard with the banks to get us in our new vehicle. I have also never met a manager like Ben that made sure to greet and talk with every client there and make sure they was having a good experience. By far the best car buying experience I have ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Levi Fuentes (Sales) and Ben Hassine (Manager) - ROCKSTARS

By Huntziilla on 2/21/2019 at 12:35 AM. Helped by Levi Fuentes, Ben Hassine.

Levi Fuentes (Sales) and Ben Hassine (Sales Manager) will take great care of you. I'll be sending my mom in soon, which speaks very highly to how much I trust both of these gentlemen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hassle-free loved it

By Jeepman on 2/5/2019 at 4:44 PM. Helped by Greg dittmer.

Everybody was friendly knowledgeable and after buying the car they took the time to show us how everything works on the car . I won't go nowhere else but Victory Chrysler in Kansas City.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pleasant experience

By JBG on 1/3/2019 at 12:09 PM. Helped by Fred Leatz.

Was quoted lease numbers online and final numbers ended up being less. Salesman was very helpful and knowledgeable. Time spent with finance person was less than 10 minutes.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
1   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

dont go to this dealership

By Kate on 12/18/2018 at 9:34 PM. Helped by Sid Boucetta.

I disliked everything about my experience here and did not end up buying a car from them. My salesman was condescending and dishonest. They tried to lowball me for thousands of dollars on my trade in. I had a pretty short list of features that were must have for my new car. I would much rather go for a lower trim level and sacrifice some of the extras so that I can buy from someone who is friendly and genuine and respectful. I got the car I wanted from another dealership and I was very happy I did.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Dealership

By JohnpO on 10/8/2018 at 2:30 AM. Helped by Brett Allen.

Salesmen & Finance Manager were very helpful. Very patient in showing us many Ram trucks and features that suited our needs. Passed us on to very nice informative Finance Manager.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good communication.

By anita54 on 8/14/2018 at 10:39 PM. Helped by Fred Leatz.

They were very helpful locating a vehicle within our budget. Fair price and helped with financing. Organized and people were kind. Customer service was awesome. Very satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pacifica Purchase

By Stevekc8211 on 8/8/2018 at 4:05 PM. Helped by David Dowland.

Had great service and price for the van we were looking for. They made the purchasing process very easy and had the van I wanted in stock

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
2   Overall Experience
1   Price
1   Quality of Work

Bad service

By Xseabee on 6/22/2018 at 2:01 PM. Helped by Devin and service department.

I bought a used equinox from here. Devin was my salesman. When I test drove it I told him I heard a rubbing noise in the rear. He said it would be checked out. A week later I heard it again and took it in for service. I told them the rear brake cable clamp was broke and the cable was rubbing. I picked it up they said they replaced the clamp. A week later I hear it again. I looked under the vehicle and there is the same broken clamp. No new clamps to be seen. Very poor service. I will not be going back. I will have to pay to have it repaired right somewhere else.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

jeep renegade

By rudyulloa on 6/10/2018 at 3:46 AM. Helped by Roberto camargo.

excelente servicio muy buen personal resolvieron mis dudas y mis intereses y me apoyaron lo más rápido posible a resolver mis dudas sobre la compra del auto.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding sale of Pacifica

By Bob Feyerabend on 5/10/2018 at 8:30 PM. Helped by Brett Aten.

This is the 2nd vehicle I have purchased from Victory Chrysler and they have bent over back words to answer any questions that I have had about the vehicle I want to purchase. Bret the salesman handled everything including delivering the Pacifica to my home and put it in my garage for safe keeping until I returned home from Texas. I felt very safe buying the car from Victory sight unseen from the comfort of my 5th wheel in south Texas. If need be I would do it again. Bob Feyerabend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By Maddymom on 4/11/2018 at 12:43 AM. Helped by Fred Leatz, Ted Cygan, Jay Carlson, Winston Street, Eric Gentry.

I think this dealership is above the rest! They went above and beyond to get me the vehicle of my choice. From my fabulous sales person Fred Leatz that went above and beyond for me (I have always appreciated his honesty) to Ted Cygan who got me a great interest rate and the extended warranty. Thank you Ted for taking care of me. Jay Carlson Sales Manager worked to find me the car. They all worked very diligently to get this done for me. The best part, was it was all EXACTLY what they said it was going to be when I signed my paperwork! This dealership is top notch! I have not purchased a vehicle since I was 19 and this was so much easier than the way I remembered it being.

I would recommend this dealer.