Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Consistently Excellent Service

By Slimjim0 on 8/21/2019 at 11:31 PM. Helped by Brian Iovino.

The only Jeep dealership I’ll take my Jeep to, excellent service every time. Have been going there for over 6 years and have never had an issue. Always polite and professional; would highly recommend.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best vehicle purchase experience

By Jeepgirl1409 on 8/16/2019 at 12:47 AM.

Kevin Brophy is the best salesman I've ever met. He is knowledgable, personable, and never pressured me into a purchase. He also helps the customer navigate the best possible ways to get the vehicle they want. He's one of a kind!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easyist deal I ever made

By JOEMURPHYSR on 8/13/2019 at 5:15 PM.

Kevin Roman was my salesman and my son-in-law setup the deal for me. I came there to sign and pickup the car. EASY!!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Relaxed, no pressure.

By Jeep Compass buyer on 8/2/2019 at 11:15 AM.

A very relaxed, friendly atmosphere. I would recommend Videon to family and friends without hesitation. There was never any pressure, cooperative, a great buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Body work on Hyunda Ioniq

By JMcG on 7/30/2019 at 11:03 PM.

Although we were afraid the car was totaled, this dealership’s body shop did such a great job that it’s impossible to tell there was any damage at all. Special kudos to Rick Renzulli in the shop who guided the entire process and kept us informed every step of the way!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Dodge Durango w/ trade in on 2012 Buick enclave

By TINYSEAFOOD on 7/28/2019 at 10:15 PM.

Great dealership works hard to get you in and out while asking all your questions. Rick Harper is the guy to go see and Marge in finance is awesome. All around great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Professional

By PJDCARS1 on 7/17/2019 at 5:46 PM.

Very professional and friendly Got my price through email and was fine with it. Michael was very knowledgeable and very easy to work with. Matt was very good at getting back to me by email.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy with the car I drove off the lot!

By Sue.Nelson on 7/14/2019 at 1:22 AM.

I have purchased a few vehicles at this dealership. I've always been quite satisfied with the sales people and whenever I brought it in for service. I was looking for a different car and I was able to trade in my old car and purchase a car that better fit my needs.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great support and service

By JackJeep on 7/13/2019 at 11:05 PM.

I bought two cheap here and I’ve been very happy with sales, service, and everyone in between. I plan to buy my sons vehicle there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vision service department.

By Pingman9 on 7/10/2019 at 8:50 PM.

I used the express service for my oil change and overall inspection. The wait was very short, and the staff gave top notch service. I would not hesitate to recommend Vidion for new car sales and services.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car purchase with Phil Snyder

By kennyfedon on 7/2/2019 at 7:39 PM.

Awesome car buying experience with Phil snyder , for the 2nd time! Made it very easy for me to come in and get the car I wanted hassle free. SIMPLY THE BEST

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wrangler purchase, 2019 outstanding friendly service with Ph

By Jmyers on 6/26/2019 at 4:19 PM.

The dealership, service and overall experience with Phil Snyder was so exceptional, we will recommend to all friends and hope to purchase with them in the future .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience

By TWard on 6/26/2019 at 1:40 PM.

We just purchased our third vehicle from Videon and once again they exceeded our expectations. The staff is always easy to deal with and very knowledgeable about their products. Mike O makes it seem like your buying a car from family, so easy to deal with. He always goes the extra mile for us . The Videon family has life long customers in us !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Videon provides great service

By Bill S on 6/20/2019 at 11:00 PM.

Joe in the service department provides great customer service. He is always the first person to greet me when the open up in the morning. With a smile and great enthusiasm.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Straight forward without any nonsense

By martinmholy on 6/20/2019 at 5:24 AM.

Steve Pealer and Videon delivered a seamless, efficient, straightforward, no nonsense process on my new car purchase(Dodge Charger R/T). Exactly a new car purchase experience I was seeking. I have visited 4 other Dodge dealers prior to working with Videon. Steve was the best fit for what I was seeking and expected from my consultant. The purchase(lease) was a special order from the factory, involving good amount of effort and communication on Steve’s end. I consider myself a highly demanding consumer for transparency, communication, no fluff, no nonsense. Cut and dry is how I like it, all was delivered to my expectations. My every inquiry and requests for reasonable accommodations were responded to in a timely matter and straight to the point, with a nice neutral undertone. Any obstacles were professionally and quickly resolved. For me the overall experience was flawless. Thank you Steve. I would also like to mention Joe Biddle from the service dept. who took time and answered my questions in a very friendly manner when I randomly approached him in a parking lot on my first visit. Peter in finance was great as well, had all the lease contract ready to sign, very organized, super efficient. I highly recommend Steve at Videon if what you read above is music to your ears. Videon/Steve will be my first preference for another purchase at the end of the lease.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out of state 2019 Jeep Wrangler purchase

By cognettirichard900 on 6/20/2019 at 12:04 AM.

Great experience. Our CNY dealers in Syracuse, NY were inventory challenged and didn’t like sharing their pricing via email. Videon has nice selections of Wranglers. When I found the vehicle of my choice I had pricing in less than an hour. Then on to the application process which was done very quickly. After that I scheduled my pick up date very quickly and flew to Philadelphia to pick it up. When I arrived at the dealership the vehicle was detailed and ready to go. In less than an hour I was driving it home. Kudos to Elissa, Steve and Marge for making it easy. Kudos to Videon ownership for having a great staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car experience

By MMPSPR on 6/19/2019 at 5:34 PM.

The staff is professional and very helpful . I will return to Videon for my next vehicle. That make the transaction very smooth and highly recommend this dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very transparent

By khann019 on 6/17/2019 at 1:37 PM.

Greatly enjoyed my Jeep purchase experience with Steven at Videon. I had been car shopping for a couple months and he was happy to compare apples to apples with other deals I was offered. He was very transparent about my options and offered a great deal I couldn’t pass up. So glad to finally have the Jeep I’ve always wanted. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best buying experience

By faceto on 6/13/2019 at 9:22 PM.

Elissa and Derrick were great sales team to work with, simple low price communication, respectful of my time and buying situation, easy to make a deal and I give them the highest rating marks that you can give. I have purchased many vehicles over the years, but I will say this was the simplest and best experience I have had. I like the use of technology and communications to allow me to vet my purchase options, and the responsive and honest interactions that I got from Elissa was great. Derrick was easy to work with and no upselling or high pressure salesey stuff. Pete was honest and gave me some good Insight on leveraging my buying position, definitely felt like a during partner helping me with the transaction. I will buy again from this dealership as the culture of the staff comes from the ownership and while I did not know the owner, seems to me they keep employees trained,empowered and happy. Cheers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By msitoolman on 6/13/2019 at 12:31 AM.

dealership is not pushy , good prices and good workers , i purchased several vehicles from videon and would recommend them for sales and service work. overall great dealership and local

I would recommend this dealer.