Dealer 2-Year Rating

Overall Rating

3 / 5
Customer Service
3  
Friendliness
3  
Overall Experience
3  
Price
3  
Quality of Work
3  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you

By Tiger on 8/26/2019 at 3:28 PM. Helped by Orrin and Mike.

Our daughter had several car problems after traveling from Indiana to California for a college internship. The service manager was so understanding of our situation and was able to work with us in getting the repairs done right and cost effective. It gave us peace of mind knowing that she was receiving fair customer service. Thank you

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

BUYER BEWARE!!! This dealership runs a lot of scams!

By jimg93619 on 7/23/2018 at 12:39 AM. Helped by Chris Ford, Wayne Tinkles.

BUYER BEWARE!!! This dealership runs a lot of scams and are extremely dishonest. Chris Ford contacted me by e-mail very clearly stating that they had someone interested in buying the car we purchased last year. He said we could get a 2018 Explorer with no money down and keep our monthly payment about the same. I said sure, send me the particulars. Well after getting my wife excited about a new car. Basically everything he told me in writing was a absolute lie! #1 He didn't have anyone interested in our car. #2 The payments were $350.00 per month more than our current monthly payment of $469.00 per month. I don't know about you but as a local educator here in Fresno County and a Veteran that is no where close to our current payment. I have only owned Fords since 1979 and would never ever do business with Visalia Ford if someone forced me to with these shady folks. I wish I could say that it was at the salesperson level, but I called and talked to a Manager named Wayne Tinsley. He said that he saw nothing wrong with this type of shady misleading scam. BUYER BEWARE!! PLEASE!! God Bless. Jim G.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A satisfied customer

By Visalia Ford Owner on 2/6/2016 at 10:03 PM. Helped by Eric Vargas.

Brought my car in to have 2 recalls taken care of plus a minor repair. It was fixed quickly, excellent and friendly service, also appreciated shuttle service

I would recommend this dealer.