Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

BUYER BEWARE!!! This dealership runs a lot of scams!

By jimg93619 on 7/23/2018 at 12:39 AM. Helped by Chris Ford, Wayne Tinkles.

BUYER BEWARE!!! This dealership runs a lot of scams and are extremely dishonest. Chris Ford contacted me by e-mail very clearly stating that they had someone interested in buying the car we purchased last year. He said we could get a 2018 Explorer with no money down and keep our monthly payment about the same. I said sure, send me the particulars. Well after getting my wife excited about a new car. Basically everything he told me in writing was a absolute lie! #1 He didn't have anyone interested in our car. #2 The payments were $350.00 per month more than our current monthly payment of $469.00 per month. I don't know about you but as a local educator here in Fresno County and a Veteran that is no where close to our current payment. I have only owned Fords since 1979 and would never ever do business with Visalia Ford if someone forced me to with these shady folks. I wish I could say that it was at the salesperson level, but I called and talked to a Manager named Wayne Tinsley. He said that he saw nothing wrong with this type of shady misleading scam. BUYER BEWARE!! PLEASE!! God Bless. Jim G.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A satisfied customer

By Visalia Ford Owner on 2/6/2016 at 10:03 PM. Helped by Eric Vargas.

Brought my car in to have 2 recalls taken care of plus a minor repair. It was fixed quickly, excellent and friendly service, also appreciated shuttle service

I would recommend this dealer.