Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Overall Experience

Brandon O’Neal made our experience at Volkswagen Athens...

By The Calvert’s on 10/1/2019 at 1:52 AM. Helped by Brandon O’Neal.

Brandon O’Neal made our experience at Volkswagen Athens GA pleasant and comfortable. We love our new VW Atlas so ask for Brandon O’Neal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Low Stress Purchase

By TouaregTDI on 10/12/2019 at 6:23 AM. Helped by Wayne Williams.

The staff were all very welcoming. No frustrating "car buying games" at this dealership. We worked with Wayne Williams, who was very knowledgeable about the brand and model we were interested in. Smooth, low pressure process from beginning to end. We will be loyal Athens VW customers from here on out. Thanks team!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience

By SCdriver on 9/19/2019 at 3:22 PM. Helped by Wayne Williams.

We have previously had aggravating experience with buying cars. Worked with Wayne Williams trying to buy an Arteon. It was great dealing with Wayne and we would highly recommend him. He gave us a price before we made a trip of over 70 miles to the dealership. When we arrived the price was exactly what we expected so we only had to deal with our trade in. We fairly quickly agreed on the trade in value and then it was only willing out all paperwork. Would gladly work with Wayne again.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Wayne Williams at VW of Athens

By Edickson on 9/12/2019 at 1:04 AM. Helped by Wayne Williams.

I highly recommend Wayne if you are looking to purchase a VW. He helped us with every step including the search for the exact model and specific details we requested in our Atlas. Wayne delivered and we recommend him to anyone looking to purchase a VW.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Wayne Williams at VW Athens

By ajr on 9/3/2019 at 10:17 PM. Helped by Wayne Williams.

I highly recommend working with Wayne Williams at VW Athens if you are planning to purchase a VW. From the first day I walked into the dealership, Wayne was friendly, helpful and accommodating without any pressure. Thanks for making my new Jetta purchase a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jetta purchase VW of Athens

By jettaowner on 9/2/2019 at 4:56 PM. Helped by Wayne Williams.

I have experienced the fastest most efficient car purchase ever. And by the time I made my last signature my car was clean and ready. Sales Rep was very thorough explaining ever detail of the process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, easy to deal with

By willsjack on 8/28/2019 at 9:44 PM. Helped by Wayne Williams.

Wayne was great. Out of the 5 dealerships we worked with he was the only one to give us a straight forward and transparent price. Very pleasant guy as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy!

By Abel_011719 on 8/12/2019 at 7:13 PM. Helped by Wayne Williams.

When I decided to purchase, there were a few things I wanted to make sure to have taken care of, and all of them were fulfilled! Wayne made sure I was happy and satisfied before I left! Highly recommended dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience

By amcarr on 8/8/2019 at 5:51 PM. Helped by Wayne Williams.

Great experience! Wayne Williams did his best to accommodate our needs and budget! We got a nice deal on a 2019 Jetta. Would recommend this dealer and in particular this salesperson to anyone looking for a car. Ask for him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Auto purchase

By Ejpera757 on 6/23/2019 at 12:36 PM. Helped by Wayne Willams.

One of the best most pleasant auto purchasing experiences I’ve ever had. No complaints at all, Wayne was kind a courteous and took care of us the whole way. Couldn’t not be more thankful for a great deal and an awesome car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership!

By Sherry Pullman on 3/8/2018 at 6:15 PM. Helped by Lori Smith, AlexGallardo, Jean Fenelom.

The whole process of buying a car was professional and comfortable. The sales staff was friendly, knowledgeable and professional. The service department is outstanding. They greet you immediately and make you comfortable with drinks and snacks. The area is clean and comfortable. Highly recommend this dealership!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Best Car Buying Experience Yet!

By Sport on 12/7/2017 at 10:00 PM. Helped by Lori Smith.

Low pressure, helpful folks at VW of Athens. Sales consultant, Lori Smith, was even gracious about my request to have the used car I was interested in, put up on a service rack so I could inspect the undercarriage!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Lori Smith, Unbeatable!!!

By heymilt on 9/12/2017 at 10:58 PM. Helped by Lori Smith, Alex Gallardo.

When I decided to trade my 2016 Jetta, I was very wary and concerned that doing such a deal would be practically impossible. Moreover, I was wanting to trade up to a model that made us feel proud of owning the car. From the moment of contacting me to the final transaction, Lori Smith shared nothing but enthusiasm for finding a way to made the deal possible. Her diligence was unbeatable, and her responsiveness essentially was real-time, no matter when I texted or emailed her. (I wondered if she slept.) As most people know, buying a car can be agonizingly long and nerve-racking, but I can honestly say that, from first shaking Lori's hand at the dealership's front door to driving away in my new 2017 Passat SE, I spent approximately three (3) hours, total. And those hours included two visits and one test drive. If I have a customer-focused and service-driven Sales Person, in the future, I look forward to my next car purchase. Hopefully, it will be with Lori. Ask for Lori Smith and Volkswagen of Athens, and tell her that Milt sent you. You will NOT be disappointed. Promise!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service

By Happy Customer on 6/6/2017 at 8:14 PM. Helped by Alex.

My wife and I were shopping for a new car for our daughter and we decided to drive 45 minutes out to this store to look at a few cars. From the first moment we walked in the door our experience was awesome! Alex took great care of us and would highly recommend this dealership because of him!

I would recommend this dealer.