Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

Genuine & great to work with

By tpruitt on 7/20/2018 at 7:22 PM.

I reached out to Volkswagen of Gainesville looking for an Atlas and Nick was quick to respond and went above what I expected for a Salesman. If you want a fun and honest car buying experience there is no one better I could refer you to. Go see Nick, you won't regret it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By mtkurek on 7/19/2018 at 2:52 PM.

ComPleting this review as requested. Dealership and employees are friendly and knowledgeable. I am typing now because I have to put at least 25 words in this box.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"AWESOME"

By JoeWarren2756 on 7/19/2018 at 2:37 AM.

The staff at this dealership are just that.. ( AWESOME). Everyone was extremely professional and took customer service to a higher level. I will most definitely recommend them to my friends that are looking to purchase a quality vehicle...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional!

By HEATHER.PASKELL on 7/18/2018 at 6:17 PM. Helped by Ali Callahan.

When my usual service rep, Misty, wasn't available, Ali processed my work order, answered any questions AND, my car was finished within an hour!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase used car

By Brandon on 7/18/2018 at 12:48 AM.

Great place got us where we needed to be and stayed late to get the job done. Highly recommend Nick and the dealer for working with us to make it happen thanks again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shocked surprise

By gatorfan56 on 7/15/2018 at 9:50 PM.

Having bought all of my past vehicles at dealerships in Gainesville for the last 40 years, I was so surprised at how quick the staff at Volkswagen of Gainesville got us in and out. Our salesman “ Nathan “ was super easy to work with and went way out of his way to not only make sure I got the vehicle I wanted, but that I was happy with every part of the process. This man even called me the day after the sale, to make sure I was still happy with my purchase. Derek got me through the paper work super fast.This dealership is what buying a car should be all about. Definitely will have my family’s future business. Thank you Nathan and Derek so much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Team

By jstraitjr72 on 7/15/2018 at 6:26 PM.

Everyone from the sales staff to the financing have all been so great! They were willing to work with us and our unique situation and made this the most emjoyable car buying experience ever. I have bought 7 cars in my life and from now on, VW of Gainesville will be where I make all my future auto purchases!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Attention

By BAUERS on 7/15/2018 at 12:24 PM.

Misty in service was so attentive and nice. Explained the issues and they were resolved. It was especially nice because I was not inntown, as the work was done on daughter’s car who is in school in Gainesville. It made me feel comfortable.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great

By REBSHC on 7/14/2018 at 2:09 PM.

Great place! Very friendly and helpful. Misty was very kind and extremely informative. She helped me step by step and kept it contact with me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Last emissions. Do service in transmission.

By crgreen3614 on 7/11/2018 at 9:51 PM.

Missy is a great service rep. She takes time to explain, answers your questions. She makes sure you feel comfortable with everything before you leave.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service center

By jorgems on 7/11/2018 at 6:02 PM.

Thanks so much to all and specially to Ms. Misty. She provided me with the tech info I requiere to service my car at VW and better than that, Ms. Misty has that Family concept to make sure my children are safe and comfortable at VW Gainesville Thank you !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and quick on the sale.

By Mzred352 on 7/10/2018 at 11:21 PM. Helped by Scott Wright.

These Guys Got Us In & Out Made Us Feel Like We Were Doing The Right Thing Made Everything Clear & Understandable ! We Will Be Referring Everyone ! Made The Process Easy Plus With A Sense Of Humor The Experience Was Awesome !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By TIFFANY_D_ELLISON on 7/10/2018 at 4:15 AM.

Professional, well-trained and knowledgeable staff, clean, comfortable facility, and offers only products/services that met my needs. Thanks 'V Nick' for treating me as a guest in your home! #BETTA.GETTA.PASSAT

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Enjoyed it.

By JOAN.KWLANGLEY on 7/9/2018 at 8:32 PM.

Always a pleasant experience with Misty taking care of me and my car. One negative: on my last 2 visits the handicap stall in Women's rest room has no soap in the dispenser.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love this place for buying a car!!

By rspies on 7/8/2018 at 1:59 AM. Helped by Norman Marizzi.

I live about 500 miles away but thanks to an online search, I happened to find my exact car that I wanted at VW of Gainesville and it was well worth it!! Everyone was fantastic and I would totally consider coming here again even though it’s not even close. I’ve purchased about 6 or 8 cars in my life, but this was the best experience yet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By mcbrynne on 7/6/2018 at 5:56 PM.

Working with Nathan was a great experience! He was very nice, respectfully helping me attain all of the components that I wanted to get out of a car without making me feel pressured.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By MQUINONES42 on 7/4/2018 at 6:48 PM.

Appointment scheduled and was met with professional and friendly employee describing and explaining to me what all the vehicle needed and had me in and out within 30 minutes. Would highly recommend volkswagon of Gainesville!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Quality of Work

Very quick

By D3CROM on 7/4/2018 at 5:34 PM. Helped by I did not get her name..

I came in for a car wash. The service person took my keys, and returned my washed car in less than 10 minutes, mission accomplished.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience. Highly recommend VolksWagon of Gainesville

By TLESTER0 on 7/2/2018 at 9:40 PM.

Friendly and fast! Highly recommend visiting these guys! We gave the team a challenge, needless to say, and they came through. Go see these guys if you want an excellent car-buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Dealership

By COOLEY04S on 7/2/2018 at 6:50 PM. Helped by Scott Wright.

This dealership is awesome. They treat you like your family. They don't try to pull anything over on you. They are straight up with you and answer all questions you may have. They do make feel like you're family. I would definitely recommend them even for your first vehicle purchase. The sales people were very very friendly and nice. Kudos to Nick who assisted me with our purchase of our 2014 Jeep.

I would recommend this dealer.